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Dannette Watkins
Customer Reviews for Storelocal at Coeur d'Alene
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nick did a great job getting me in and out with a clean van at a reasonable rate.
Barrett CranerNothing...great service
SCOTT SALESSNever
Todd juvrudThe lady was friendly and helpful
Nicholas ZickExcellent facility. Carol is extremely nice and helpful.
James GrayLove renting from this location. Carol and Nick are great to work with. Whenever I need a vehicle, this is the place to go!
crystal bowmanStaff very helpful and professional. She is knowledgeable and lovely to work with. I will return to her with all future moving needs and large purchases.
connie jacksonThe people working there were fantastic in light of the fact that they had no power!!! I will come back to this location and have already referred a couple of friends there.. THANK YOU TO BOTH EMPLOYEES ! They were SUPER!!
Joanne SweetmanShe was sweet and very thorough. Truly a delight to work with. Wish I could say the same for Uhaul and the drop off location.
Thyra BrooksCustomer service is excellent , everything was better than expected ‘ Thank you !
Dan StaffordYeah guy was super nice.
kenneth SIMSI was quoted one price, when i ordered the truck, then another quote when i picked it up, and when i dropped it off, i was charged more than twice the original amount.
Rikki LinscottExcellent customer service, truck was available even though we arrived a little later than 10am - returned it earlier and all charges were adjusted as needed. Certainly will use them again.
Angela GutierrezSee other comments. The person I talked to at the drop-off location said fluid checks (no washer fluid) are not typically done. And cleaning the windows before renting out the truck. Forget about it. This is unacceptable and U-Haul's practices need to change ASAP otherwise you're renting out unsafe vehicles.
KEENE LITTLEI dropped off out of hours but when I called the next day to confirm all was well the team was very friendly and helpful.
Tom FranisYou changed my pickup location which caused us to pay far more money in mileage and gas.
VICTORIA LEFORESTIERThe two guys we had were awesome and very polite. Followed instructions perfectly. Chase and his partner were outstanding.
Michael ConradGreat job!
REANNAN KEENEI told her about the fuel deal, I still got a charge of $17.10! Told her about the truck wandering all over the road! Have used your company for over 30 years, think I will consider another company the next time!
Frank WimmerWhen I reported that I had not received the blankets with the vehicle the attendant was so helpful. She was rather new and didn’t know precisely how to credit me for the lack of having moving blankets. But she was very friendly and as helpful as she could possibly be.
ANNA TRAINEREverything was perfect honestly. Location was right next to where I needed to pick up my appliance and the lady who helped me was great.
nicholas olsonOutstanding experience. I've rented from U-Haul several times in the past and this was the best experience I have had to date. Carrol, the employee I dealt with, was great. She explained everything and was very helpful.
THOMAS TAYLOR