Customer Reviews for Strasburg Auto Parts

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Strasburg Auto Parts

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EDWARD G.
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Not one Person had a mask on, shame on you!

Kevin G.
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Customer did not leave a comment.

Dennis T.
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Again, unable to offer any comments that could improve the Excellent service provided.

Victoria R.
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Friendly staff. Quick return of truck. Thanks!

Charles B.
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Customer did not leave a comment.

Clifton M.
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Customer did not leave a comment.

Dan W.
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No issues Chris was very helpful.

Mody D.
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Excellent customer service. Highly recommend to all.

James B.
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Customer did not leave a comment.

Ralph J.
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The gentleman that helped us, ED, was kind, efficient, helpful, professional, and friendly...couldn't have asked for a better person. He is a definite asset to U-Haul and I hope this gets back to him in the way of an attaboy or something similar. He deserves recognition. Also we ordered a 20' truck and the day before pickup, we were notified we had to drive 150 miles to pick it up and then back 150 miles to load it...NOT acceptable. Called and spoke with Dorinda, who found us a 15' truck and car transporter within 20 miles. She also deserves those compliments I noted above and recognition. Would also like to note that the A/C on the truck worked intermittently, which was not welcome in the 116-118 degree heat.

Anthony R.
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Customer did not leave a comment.

Michele A.
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Everything was good was very helpful I had to call to make sure the mileage was corrected I jumped the gun when returning the keys so I couldn't get the right number but they had had it already corrected

Rocky M.
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Customer did not leave a comment.

Aaron K.
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Customer did not leave a comment.

Mitchell B.
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MARY E.
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Fantastic service!

TAMMY K.
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Customer did not leave a comment.

Sam R.
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Customer did not leave a comment.

GREG E.
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Customer did not leave a comment.

Chris K.
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Customer did not leave a comment.

RONALD L.
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Nothing!!!

EDWARD T.
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Customer did not leave a comment.

Neil M.
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Uhaul made me go from my original pickup location 69-70 miles to this one. I had to taker a Taxi and then drive back on he toll road 470. I also had to call and ask for a location at 5:30 pm as Uhaul decided to not tell me and I would have been let down the next day when I should have picked up the truck. When I got to my storage unit you actually had a truck that I could have used when I asked about another truck I was told nothing was within 150 miles. I pasted a few Uhauls that morning and noted quite a few. I have taken a picture so I can look at putting detailed feedback on another website. it is not the fault of the Strasburg owner, but poor management from Uhaul on truck locations

JACOB P.
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Customer did not leave a comment.

Steven M.
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Ed was very friendly and helpful.

William L.
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Despite positive review for this location, I was EXTREMELY frustrated with UHAUL's handling of this reservation. For the second straight time this year, Uhaul did not have the trailer I reserved more than a week in-advance at, or anywhere near, the location I rented from. Even though I live in the Denver Metro area (where I saw LOTS of trailers at every rental location), Uhaul made me drive nearly 60 miles out of town (120 mile RT) to get this common-sized trailer - and I wasn't even renting it during a high-demand period. Furthermore, they waited to advise me of the "supply problem" until less than 3 hours before pick-up time. I was very angry over this handling, and it's now happened twice in the last year - a bad downhill trend.

Christopher W.
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Chris was awesome he had me in and out in no time at all and was very helpful

CY U.
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Ready when needed, had to adjust pick up time and drop off times, they were very according .. Friendly

Fred F.
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Customer did not leave a comment.

Darul N.
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Excellent service, the place to go for uhaul rental in Strasburg CO.

Steven B.
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G very nice people at the Napa / uhaul in strasburg Colo. Ed and staff are awesome and very helpful

Charles M.
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Customer did not leave a comment.

Vicki P.
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Outstanding service! Friendly staff! Easy transaction! ????????????????????

William M.
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Customer did not leave a comment.

Jennifer P.
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Customer did not leave a comment.

IVAN A.
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Customer did not leave a comment.

benjamin G.
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The u-haul In Strasburg Colorado was great, the nation wide costumer service phone line was the worst. They need to care about what there are Doing

Brittney S.
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Customer did not leave a comment.

ARVETTA M.
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Enjoyed the whole experience .

MIKE L.
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Customer did not leave a comment.

MARY L.
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Perfect the way you are

MICHAEL F.
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Customer did not leave a comment.

LAVENDA K.
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Customer did not leave a comment.

RENE A.
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Given a choice in avail equipment i go to Strasburg

BRIAN E.
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Good customer service

MIKE M.
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Customer did not leave a comment.

Lewis K.
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Customer did not leave a comment.

Jerry G.
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Customer did not leave a comment.

Ryan S.
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It was close to me and they had what I needed. Friendly support as well. This an auto parts store and that part of the business is their priority so be prepared to wait a few minutes to get the help you need but I definitely won't hesitate to do business with in the future.

JANETTE A.
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Customer did not leave a comment.

kelly S.
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Excellent customer service in reserving unit, picking it up, and returning it. Staff are incredibly friendly, helpful, and professional.

donald P.
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Customer did not leave a comment.

Thomas W.
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Customer did not leave a comment.

Dawn J.
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Same comment as above

RENE A.
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Customer did not leave a comment.

Scott T.
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Very friendly service, great job

ANDREW S.
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These folks that helped me with the U Haul are the best. Everybody likes doing business with this type of associate.

kelly S.
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Customer did not leave a comment.

Darcy B.
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Thanks for the help

Timothy S.
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Customer did not leave a comment.

Kurt E.
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Customer did not leave a comment.

GARY S.
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Customer did not leave a comment.

Thomas B.
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I liked the text message the day before picking up trailer.

James P.
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Customer did not leave a comment.

TIM G.
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Customer did not leave a comment.

Cameron P.
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Customer did not leave a comment.

JUNE S.
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Customer did not leave a comment.

kristi M.
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Customer did not leave a comment.

Nichole M.
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We had a substantial set back in our move due to inclement weather at both our current and moving location. U-Haul only charged us for the day and our mileage cutting our expense down by 4/5, which we find to be fair. We will definitely use U-Haul in the near future and also this location if we can at all help it!

TROY L.
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Quick easy rental

james S.
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I would not recommend the u haul in brighton co off of bridge st. The worst experience ever. Not only did i have a horrible experience. I felt that i was being ripped off.

Sheryle O.
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Customer did not leave a comment.

ED H.
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Excellent location.

Jesse P.
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Customer did not leave a comment.

Shannon A.
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Customer did not leave a comment.

Emily L.
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Customer did not leave a comment.

Kevin G.
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Super friendly. Quick and easy rental.

DONALD H.
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Customer did not leave a comment.

Mark H.
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Wow....these guys were great! Overly helpful and nice.

Edgar C.
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Customer did not leave a comment.

LINDSEY M.
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The truck I picked up was full of marijuana, unclean, and unuseable. I spent $28 at the car wash. Had the cops waiting for me at my store wanting to search the vehicle because of the wreak of marijuana. Said the vehicle was unable to leave the state smelling the way it did. Cops then wanted to search my store as if I had something to hide. The entire experience was embarrassing and a complete inconvenience. If your company is willing to allow these pot dealers to use your trucks to haul their yields you better make sure they are thoroughly cleaning them. I have pictures to document as well as police contact can be obtained through Arapahoe County Sheriffs Office.

TOM M.
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Customer did not leave a comment.

rick C.
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Customer did not leave a comment.

DOUG B.
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Customer did not leave a comment.

Lewis K.
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Very pleasant to deal with. Outstanding! Will rent from them in the future.

DOUG B.
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Customer did not leave a comment.

ELIZABETH D.
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Very friendly and helpful.

Michael G.
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Customer did not leave a comment.

HELEN F.
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It would be nice if the customer could be reimbursed for gas when it is at least a quarter of a tank more than required for return.

Mark W.
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Customer did not leave a comment.

ELI P.
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Y'all do a great job, thanks for the continuous effort to provide great service

Rhonda F.
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Allow older dependable trucks to pull your car haulers

timothy R.
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Every thing was Fine

Jose O.
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Customer did not leave a comment.

Louis H.
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Customer did not leave a comment.

Margie D.
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The rep was very knowledgeable and quick. Accommodating when possible. I appreciate my experience with her and that location.

DANIEL B.
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Customer did not leave a comment.

Paulena S.
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There wasn't right size truck avaible I had to take smaller one had to make a second trip back to CO. Then to Iowa again and when I went back I had to take a larger truck because it needed to get back to st.Joe, Missouri and it was closer to Iowa than Colorado. I think I should have been given a discount on movie g a truck for you. Also when I was suppose to get a 20ft truck the people at Stapleton store had an attitude basicly she made like I won't get my 20ft truck in sat I just drove 800 miles from iowa yo pick up a uhaul so that's why we chose to go with a 15ft because I needed to be back in Iowa on Mon. For closing on my house. Your Strasburg price were great help.

Mike M.
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Excellent!

SCOTT J.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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