Quick and easy clean and friendly
Gina G.
Customer Reviews for Streets
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The internet was down at the location. It took her longer than normal to process. She was fantastic. Process took about an hour so we got he truck at 10am instead of 9am. Which was understandable
Kimberly D.The Manager was very professional and friendly, I would definitely recommend and use this location again
ARTHUR D.great people very helpful!
John W.The staff was so helpful and informed. Thank you!
Ronda O.Heather was very pleasant and helpful. We will diffidently use them again.
Randy P.Excellent customer service from Heather and her AFM. She is top notch! They provided us with an extra trailer wheel and tire assembly for our 4700 mile trip to Alaska along with a low mileage, well maintained truck to ensure a trouble free experience.
HENRY M.I don't have any suggestions. The staff at Streets did an excellent job.
John P.Great customer service. Heather R was amazing! Highly recommend this location.
Hope H.I had a problem with the Ratchet to release the straps, called the dealer, they refused to help me and told me to call the 1-800 number. Not the greatest customer service I have received! The truck tires and rims were covered in mud and not clean.
Kevin S.Drop off was fine. Have actually used them before.
GARY T.Great staff
SHELLY Y.Heather is an absolute pleasure to work with. You could not ask for a more professional representative with such an outstanding personality. My experience renting my u-haul was great.
Richard P.Drop off was easy the place was closed so all I had to do was leave The key and The contract in the box
SANDRA B.Heather, the manager was exceptional. Very professional and helpful in every aspect.
Gregory R.The experience I had when dropping off at Streets was like a night-and-day contrast to the experience I had when picking up at U-Haul Moving & Storage of Bel Air. The Streets facility was very inviting, well-managed, clean and organized. The gentleman who assisted me was polite, friendly, helpful and energetic -- just overall excellent customer service. I would definitely rent from here again and would highly recommend.
Thomas V.Heather was a great help and the trailer performed flawlessly.
William H.Great service.
DONALD L.ABOVE & BEYOND....!!!
James T.The uHaul website allowed me to reserve/confirm a pickup for a 10ft truck at this location, however, upon arriving to pick up the truck the website had double booked that size truck and there was not one available that size for me. There was some panic that came with not knowing how to transport my items for the short window of time I had to move. Thankfully, the representative at the office offered a 26ft truck for the same price. It was much bigger than what I needed for my move, but I was simply thankful I had a truck to transport my items.
Lauren B.An extraordinary UHaul dealer. Would highly recommend.
ERNEST K.Streets and Parrish Rentals Centers are the the best of on the Eastern Shore.
DOYLE P.They were closed.
LARRY M.I was told by pickup and drop off I would get some money back because I only used for one day and didn't go over miles .truck was gone the next day so they made double the money and no refund for days turned in early.next time I'll know better
Jerri P.Excellent experience. Thank you.
Albert B.Heather did an exceptional job checking me out. Enthusiastic even in a driving rain storm.
Clif D.Advise 10' trucks have no ramp.
Renee N.Excellent service!
Victoria S.The Best place to rent I highly recommend
Donald E.Heather Ros was wonderful and very understanding when I couldn't get the truck back for a couple of days. She was also very helpful in every aspect.
Pamela H.Outstanding customer service at drop off location. Very personable.
DENNIS J.lube the ratchets for the tie downs
Matthew O.It's a very busy place.
Monica M.Friendly and great experience
George N.I believe I was overcharged and 3 days after submitting my case, I have heard nothing. You could improve by addressing customer issues in a timely manner.
Alfred S.Have signs that tell where to return truck
Joseph F.