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Dominique E
Customer Reviews for Sugar Rim Bar
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only issue was I picked up the trailer, and the guy took a photo but never gave me a contract. When I went to return, it took over an hour plus fees that I did not agree to
stan dThis location works well if you are comfortable doing the process mostly on the U-Haul app. The owner of this facility is very personable and provided excellent customer service. It was a different experience but it can work for me in the future
Alberta BThe signage for the location was more subtle than I had been expecting from seeing other locations. There were some other U-Haul vehicles parked nearby and the office had the appropriate paperwork displayed, so I was comfortable with turning over the vehicle I had. The internet connection was a little slow, but the employee took the opportunity to take care of other parts of the check-in while things were loading on the computer to help make things go more smoothly.
bridget fI paid for equipment ( dolly & furniture pads) that was not in the truck but I was still billed for them.
Sheree D