Customer Reviews for Sumter Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sumter Rentals

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Stacy F.
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Customer did not leave a comment.

JIM S.
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Mr. Fickling was professional, helpful and friendly in every way.

Tracey T.
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Customer did not leave a comment.

Jonathan Eugene D.
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The mobile check-in process is terrible. Also, as an Active Duty military member, I have a military driver's license extension card, that wasn't accepted. This VALID DRIVERS LICENSE was used to purchase a brand new vehicle and insurance. Pretty ridiculous.

RICHARD D.
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Customer did not leave a comment.

ANDREW W.
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Great service and in and out.

JOVAN G.
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Customer did not leave a comment.

Sandy P.
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Always better truck rides.

Ethan B.
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I paid for a dolly with my uhaul and didn't get one. Really could've helped my back out

arthur C.
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Customer did not leave a comment.

Nicole M.
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It was easy to get in and out. Everything was ready with no problems.

Shevon J.
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Customer did not leave a comment.

kadine R.
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Linda S.
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Staff was very friendly. Will use them again.

Kurt S.
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Customer did not leave a comment.

TRACEY T.
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Great service and employees can out and hooked everything up and checked lights. They need to have more car haulers on site.

Booker W.
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Customer did not leave a comment.

Eugene D.
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I rented a car trailer, and Made it about 1/4 way to my destination and the trailer had a flat tire. I had to take my car off, and take the trailer back. I did not do me any good

Marco T.
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Customer did not leave a comment.

SABRINA R.
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I receive a truck that had the engine light on. I was not able to use truck except for one load. Truck transmission needs to be looked at. truck broke down several times.

Sherwin J.
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Customer did not leave a comment.

SAMUEL L.
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Truck had unmarked damages at pick up. No 21 ft available for no return

Sara V.
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I have used Sumter Rentals before and I knew they were friendly and professional. I will certainly use them again when/if needed.

Sheree G.
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Customer did not leave a comment.

Thomas R.
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Shelton C.
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My next uhaul rental Will be from this same location. Sumter Rentals Inc 1555 Mason Rd Sumter, SC 29150 As many times as I've used uhaul over the years these guys were the most friendly and helpful I've come across!

Catherine F.
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Customer did not leave a comment.

Whitney M.
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I called a few locations looking for a last minute truck to move my girls and I into our new home. NOBODY was friendly but THIS LOCATION. I was .. I was soo thankful and grateful for how quickly he took care of us and how sweet he was to us. I can't remember his name but THANK YOU sir .

Jona W.
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Customer did not leave a comment.

Lawrence A M.
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When making a reservation dnn't keep rental locations on lline when they no longer are valid. I do appreciate the texts and email regarding the rental location change.

Roy J.
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Found them to great as well, I've these guys for over a decade for other services, and they always had great customer service.

Dale G.
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Customer did not leave a comment.

DYLAN H.
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Make sure the dolley is in the truck

Kevin B.
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Customer did not leave a comment.

Robert B.
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Customer did not leave a comment.

Deldrick R.
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The rate on the mileage

MICHAEL K.
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Customer did not leave a comment.

clarence M.
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None

pablo B.
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A Very professional gentlemen went out of his way to make sure everything went well.

Ralph S.
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The staff working there with some of the nicest people I have ever dealt with

Garrett C.
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Customer did not leave a comment.

Linda B.
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I highly recommend using this Uhaul because they are very professional and assure you get what you want. In fact, I ordered a 15 foot truck online, but that size was not available so owner/operator of Mason Road, Sumter, SC put me in a 20 foot with no extra charges. Wonderful man! Ty Mason Road.

mendez M.
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Customer did not leave a comment.

CLIFFORD B.
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Customer did not leave a comment.

nilka M.
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Joshua T.
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Friendly and fast service.

Timothy D.
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just keep doing what you all do...reason i repeat my business with this location.. the ride in the big truck i rented was not that smooth as advertised. it is a truck not a van ..it rode like a big rough truck with or without load. but it did what i needed done. thank you.

Paul L.
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Customer did not leave a comment.

Daniel E.
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Excellent service. Nothing to recommend.

William B.
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Customer did not leave a comment.

Robert S.
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Customer did not leave a comment.

Lynn G.
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Make instructions for 24 hour drop off clear before customer arrives at location.

lee M.
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Customer did not leave a comment.

sabrina C.
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Very good expereince . The rental was quick, easy and reasonably priced . The equipment was exactly what we needed located just a few miles from where we were picking up our equipment . The area had plenty of room to manuver our SUV with the rented trailer .

SANDRA J.
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Customer did not leave a comment.

Tyler D.
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Customer did not leave a comment.

bill C.
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I would recommend this location to anyone wanting to rent a U Haul. Special thanks to Ryan Reaves and Steve Fickling who were extremely helpful with all aspects of my rental. These guys are the best! Also many thanks to John Dean who was also most helpful as well. All were great and are truly an asset to the company.

brandon C.
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Dont let the run down look keep you away, great customer service.

Christopher W.
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Customer did not leave a comment.

gerald G.
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melissa B.
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Had truck for 15 minutes and brought it back due to needing a larger truck. I was charged a full rental and mileage $56 for 15 freaking minutes and upgraded to a larger truck is a scam. I paid for two trucks. I should have been credited towards the larger truck I rented. Horrible business ethic.

Desiree S.
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Customer did not leave a comment.

william P.
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Kevin S.
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kenny C.
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Joseph W.
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KEN B.
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Wonderful people and very polite. Would do business without again.

james C.
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Customer did not leave a comment.

David S.
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Friendly and equipment in good order and clean. Easy checkout and was able to bring back truck and put the key in the box.

JOE R.
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Customer did not leave a comment.

MARGARET L.
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THIS LOCATION OFFERS THE BEST SERVICE THAT I EXPERIENCE AT ANY UHAUL. THE PEOPLE ARE VERY PROFESSIONAL I WOULD HIGHLY RECOMMEND THIS LOCATION TO ANY OF MY FRIENDS.

tameika W.
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Customer did not leave a comment.

Jazmin B.
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It was a great experience. He was extremely sweet.

zykerria H.
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Customer did not leave a comment.

destny B.
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Janet D.
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Nothing. The 2 gentlemen who helped were absolutely top notch. Can't say enough mind words about them.

ralph S.
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Customer did not leave a comment.

Teresa W.
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MARGARET L.
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JUST KEEP UP THE EXCELLENT WORK AND CUSTOMER SERVICE

Shanika L.
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They are always so friendly and helpful

WILLIAM G.
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Customer did not leave a comment.

CARRICE W.
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No hand truck was in the vehicle which would have made it easier to move items. I was told one would be in there.

LARRY H.
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Customer did not leave a comment.

Rick C.
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Nicest , easiest people to work with!

Edward I.
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Customer did not leave a comment.

mark S.
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Awesome customer service!!!

brianna T.
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??

Brian M.
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Customer did not leave a comment.

Corwaloreese H.
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Two great fellas, found me a spot for the trailer and had it unhooked before I could get out the vehicle and offer some assistance.

NILES J.
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Friendly and professional.

Daphene K.
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Everything was wonderful

Mark O.
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Customer did not leave a comment.

Arleen M.
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Customer did not leave a comment.

ARDELL Y.
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Person who handled the rental was great. Ten stars out of ten.

Kristen B.
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N/A

richard S.
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Customer did not leave a comment.

Juquetta D.
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I absolutely loved the customer service! They were helpful, patient, and very prompt with service. Thank you so much for your kindness and help. This is my forever U-haul rental place.

Luis C.
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I was pleased with the service at this location

CHARLES F.
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Customer did not leave a comment.

katrina M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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