Customer Reviews for Sunbeam Market
(U-Haul Neighborhood Dealer)

1 review

1400 Adeline St   Oakland, CA 94607

(510) 595-7938

Office Hours

  • Mon-Sun: 8 am - 11 pm

Services at this Location:

Contact Us

(510) 595-7938

1400 Adeline St
Oakland, CA 94607

Services at this Location:

Office Hours

  • Mon-Sun: 8 am - 11 pm
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
1.0

When I arrived, the cargo van I was guaranteed was available was not available. Store staff were riding around in it. The clerk told me to cancel the reservation and make an new one for a 10' truck. Once canceled and the new reservation was made, the clerk DEMANDED I input my credit card information into his phone, otherwise he would not continue with the reservation. The new reservation had already charged my card, I was reluctant to give him my card information. In the end I have in bc I needed a truck to pickup materials from home Depot near by. The Store managed to skip over the truck inspection portion of the rental where I log the mileage and gas level before departing the lot. I drove 6 miles or less from the pickup location, to home Depot, to my house a few blocks from the truck pickup location, and back to the pickup point. The representative at the store swore that the truck was on half a taank when I departed. The tank was only at 1/4 when I got it I didn't drive far enough for the feel level to really change. This location charged me a fuel fee when they didn't allow me to track the fuel level and mileage before I left.

STANFORD M 
No reviews have been submitted for this location.
Back
To Top