When I arrived, the cargo van I was guaranteed was available was not available. Store staff were riding around in it. The clerk told me to cancel the reservation and make an new one for a 10' truck. Once canceled and the new reservation was made, the clerk DEMANDED I input my credit card information into his phone, otherwise he would not continue with the reservation. The new reservation had already charged my card, I was reluctant to give him my card information. In the end I have in bc I needed a truck to pickup materials from home Depot near by. The Store managed to skip over the truck inspection portion of the rental where I log the mileage and gas level before departing the lot. I drove 6 miles or less from the pickup location, to home Depot, to my house a few blocks from the truck pickup location, and back to the pickup point. The representative at the store swore that the truck was on half a taank when I departed. The tank was only at 1/4 when I got it I didn't drive far enough for the feel level to really change. This location charged me a fuel fee when they didn't allow me to track the fuel level and mileage before I left.
STANFORD M
Sunbeam Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94607
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