Customer Reviews for Sunbrite Supply
(U-Haul Neighborhood Dealer)

308 reviews

259 Grayson Hwy   Lawrenceville, GA 30046

(770) 339-0328

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(770) 339-0328

259 Grayson Hwy
Lawrenceville, GA 30046

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 2 pm
  • Sun: 10 am - 2 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Every thing was great keep up the good work

EKENEDILICHUKWU A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM O. 
Rating:
5.0

Customer did not leave a comment.

LISA A. 
Rating:
3.0

Clean it better before giving it to a customer & have it ready for the appointment time a customer sets..not make a customer wait. Be more courteous & professional of a customer schedule that was set.

TRAVERS S. 
Rating:
5.0

Excellent service keep it up

YOSIEF M. 
Rating:
3.0

Lady in front was not pleasant at all.The black guy in front was super rude and short spoken when we asked a question.

LATASHA E. 
Rating:
5.0

Excellent customer service

BOBBY C. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN P. 
Rating:
3.0

Customer did not leave a comment.

BRENT S. 
Rating:
5.0

Nothing I can think of. I had great Customer Service but I could of do with a discount but all and all service was excellent. Thanks

MARGARET H. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA S. 
Rating:
5.0

Mr. kevin, Ya Fei and Mrs Robin were all amazing! I will be returning!

Chelsea R. 
Rating:
4.0

Just need to remember equipment if asked fir

LAQUICHE B. 
Rating:
5.0

I recently rented a trailer from the Grayson location. The staff was amazing! Great personality! Courteous! Very helpful in assisting my need. I had a great experience ! I will continue to use them and refer friends and family to use them as well.

FONTAINE B. 
Rating:
5.0

Great customer service.

paul H. 
Rating:
3.0

No comment

darrell J. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE J. 
Rating:
5.0

Customer did not leave a comment.

TRENTONMANDELL W. 
Rating:
5.0

No comments at this time

SAMANTA R. 
Rating:
3.0

They close way to early to be helpful to anybody. I was told they'd help me with a refund but they were already gone.

TRENT O. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE J. 
Rating:
5.0

Customer did not leave a comment.

Evana R. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

MARIE M. 
Rating:
5.0

The service was great, I spoke with someone that made sure I was very well cared for. Thank you.......

Antoinette O. 
Rating:
5.0

Customer did not leave a comment.

Christina M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

The ramp stop component was broken with a piece tucked into the corner. This was not noticed by the rep or me at the time. The components were rusted indicating old damage. Now I'm being charged for damage I did not commit. Im appealing this decision.

BRANDON T. 
Rating:
5.0

None

JOHNNY M. 
Rating:
5.0

Customer did not leave a comment.

CARHONDA S. 
Rating:
5.0

Customer did not leave a comment.

MELVIN O. 
Rating:
3.0

The manager/owner very nice. The rep Robin Smith seems nice, but there scanner was not working and she used her cell phone to take a photo of my driver's license front and back, this is not protocol and when I asked what and why is she doing this, the explanation she gave me was not appropriate. I told her I work for the government and I know that is not legal, and she wanted to find out in what capacity do I work for the government. That is not important, what is important is identity fraud and everyone is concerned about that. Or should be, my driver's license information is noe on her iCloud. Because even if she deleted it and then deleted the deleted photos, I think iCloud still have my information. Just to think all I wanted was to conduct a business transaction. I did report this to the legal department of Uhaul. I need someone to contact me and give me proof that my information safe. Yolanda (678) 522-0370

YOLANDA S. 
Rating:
5.0

My son has a detailing business. Could ne a great asset to the company

ALISA J. 
Rating:
5.0

Customer did not leave a comment.

CHARLENE T. 
Rating:
5.0

Customer did not leave a comment.

LAKEISHA B. 
Rating:
1.0

Customer did not leave a comment.

VISAR A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT J. 
Rating:
5.0

Nothing. Service render was absolutely professional, Courteous, and Customer friendly..

QUAYL W. 
Rating:
5.0

Customer did not leave a comment.

OSCAR M. 
Rating:
1.0

The location is quite messy and basically looks like a storage unit full of random junk. The equipment is neglected and broken. The guy working the yard just rolls trailers down the hill into a big pile, so it's no surprise they they're all beat up and damaged. They over charged me by over 500% because they didn't even realize that they had checked me back in upon return. The guy working there also tries to sell customers homemade dog treats while picking up trailers.

BRYAN S. 
Rating:
5.0

Perfect experience! Easy pickup, friendly staff, reliable Uhaul truck...what more could you ask for? Once we were done with our move we just dropped off the truck and put the keys in the drop box!

Justin F. 
Rating:
5.0

Super nice people. Handled everything quickly and professionally. Great experience.

KEITH C. 
Rating:
5.0

The owner and staff were excellent to work with.

COLLIN C. 
Rating:
5.0

Well the last time I rented a uhaul was over 13years ago. I remember when you use to get 40miles free. Bring that back again

GERRARD B. 
Rating:
5.0

Customer did not leave a comment.

kathy M. 
Rating:
5.0

Customer did not leave a comment.

JANE D. 
Rating:
3.0

Paid more than was told

ELVA W. 
Rating:
5.0

All the staff was Great I will only use this location in the future

ALVIN D. 
Rating:
4.0

Customer did not leave a comment.

Tashawna J. 
Rating:
1.0

The place looks like a bomb went of inside debris everywhere only good think was the guy outside working hard the woman inside worthless pick up a broom or something

frank P. 
Rating:
5.0

Customer did not leave a comment.

RANDY B. 
Rating:
5.0

Customer did not leave a comment.

RHONDA K. 
Rating:
4.0

Customer did not leave a comment.

Sylvain P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL S. 
Rating:
5.0

I can't think of anything

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

PAUL S. 
Rating:
5.0

Easy transaction

Edward C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER D. 
Rating:
5.0

Excellent customer service

AMANDA F. 
Rating:
3.0

Customer did not leave a comment.

Angello B. 
Rating:
5.0

Customer did not leave a comment.

MARC R. 
Rating:
1.0

They open late cleaning chimney on white blankets or utility cart we requested a furniture dolly they don't have them and the place was over all filthy coronavirus Galore around me

CHARLOTTE K. 
Rating:
5.0

Always MY uhaul

STEVEN W. 
Rating:
5.0

I'm not sure how the gas is measured.

CLARA C. 
Rating:
5.0

Customer did not leave a comment.

DANITO R. 
Rating:
5.0

I would like to thank "Mr. Wise (aka)", Ms. Robin, and Mr. Kevin for excellent customer service. Everyone was nice, approachable, professional and informative. Mr. Kevin assisted me with maneuvering the trailer when I returned it. I will be more acknowledgable the next time I have to utilize a Uhaul trailer. Everything went smoothly! Thank you Team for your EXCELLENT customer service!

BERIDONIA H. 
Rating:
4.0

Customer did not leave a comment.

HAN K. 
Rating:
1.0

The front desk staff needs to pay close attention to verify payment information better.

AMBER R. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer service was great.

Patricia Z. 
Rating:
5.0

Everything went very well. I can't think of anything that bees to be done. Customer service was great.

sharon M. 
Rating:
5.0

Customer did not leave a comment.

VERNA V. 
Rating:
5.0

Great service

ARTHUR R. 
Rating:
5.0

The process was smooth and easy, Robin and her coworker were very professional and nice!! I will use this location again in the future!!!

PIER R. 
Rating:
5.0

They did a great job and had everything ready and organized!

Kathy M. 
Rating:
4.0

Customer did not leave a comment.

Greg R. 
Rating:
5.0

Great service and very professional, owner was there for me, waiting, even though the GPS took me to the wrong place and I was late, arriving just before closing

Jon G. 
Rating:
5.0

Customer did not leave a comment.

AMILCAR L. 
Rating:
3.0

Customer did not leave a comment.

RASHAD G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTAL S. 
Rating:
5.0

Customer did not leave a comment.

Sherria J. 
Rating:
5.0

Customer did not leave a comment.

Jorge J. 
Rating:
5.0

Excellent experience on the other end of a terrible trip these people at this location are the most helpful a attentive people that you have ever met caring to take care of one's needs and very knowledgeable about uhaul and you will always drive away knowing that you have all that you need

Charles N. 
Rating:
1.0

Office space is awful, but service was good.

DOMINIQUE B. 
Rating:
5.0

Excellent service - they answer their phone and are ready to help! Even in a tough situation with a move that went wrong due to unfortunate circumstances, they stepped in and helped make a bad situation better! Highly recommend!

Tammy C. 
Rating:
5.0

Customer did not leave a comment.

COLIN B. 
Rating:
3.0

Customer did not leave a comment.

ERIC M. 
Rating:
4.0

The staff were helpful and professional. The lot is a little tight.

ROBERT N. 
Rating:
3.0

Customer did not leave a comment.

PATTI S. 
Rating:
1.0

Wrong info. I did not rent a uhaul.

Devin S. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

They are always great at this location.

Sarah F. 
Rating:
5.0

Visited location previously

VILMA M. 
Rating:
5.0

Nothing

Vincent H. 
Rating:
5.0

Customer did not leave a comment.

SHOUNDRA Y. 
Rating:
5.0

The Representative who assisted me with this entire rental process was so kind, professional and understanding. She went above and beyond to help me with a really bad situation. I am so appreciative of all she did to make this process as pain free as possible. Thank you so much for your service.

JANICE A. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
4.0

Customer did not leave a comment.

MICHELLE G. 
Rating:
5.0

We couldn't find a Uhaul truck all week when finally we came across the Grayson location. We liked that everyone (Staff) was very helpful and friendly. The manager was very understanding and very helpful when we couldn't get the app to work when we arrived a little late. We got our truck, did what we had to do and return it on time when done because someone else had to use it the next day.

Kisha L. 
No reviews have been submitted for this location.

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