Pickup and return were very easy. The enclosed trailer was clean when picked up.
Mark S
Sunbrite Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrenceville, GA 30046
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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People were helpful and efficient. Made turn in simple ro execute.
L RI spent nearly 3 hours trying to pick up my truck rental. My pickup time was scheduled for 7:00 AM, and it was a little after 9:00 AM by the time everything was finally completed. The biggest issue was locating the truck. After being told to find it myself, I discovered the truck was not even on the main parking lot. It was parked across a busy four-lane highway in the Planet Fitness parking lot. This was extremely frustrating because the app continuously stated the truck was located to the right of the lockbox, which was completely inaccurate. The entire process would have been much easier if someone had simply informed customers where the vehicle was actually located. While searching for the truck, I also noticed several other trucks parked bumper-to-bumper, causing visible front bumper damage to some of the vehicles. Overall, the condition and organization of this location felt very unprofessional. When I returned the truck, I attempted to confirm there were no issues with the drop-off process. Unfortunately, the employee at the front desk was rude and barely acknowledged me. After waiting, he simply said, “Sir, you can put the key on the desk.” At that point, I just walked out. We regularly use U-Haul for work-related rentals, but after this experience I told my company that next time we should strongly consider using Penske or Budget Truck Rental instead. The only positive part of the experience was the woman from roadside assistance over the phone who was genuinely helpful and patient while trying to get the app working for me. Overall, this was one of the worst rental experiences I’ve had, and I would strongly recommend avoiding this location.
Dustin CThe location was not there dropped off however access was not easy
WILLIAM MIt was really a good service.Thank you.
Jose A