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DENNIS L
Customer Reviews for Sunnymead Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don’t let them make reservations if truck not available
BERNARD BMy only issue is that to get a cheaper rate I had to drive my truck an extra 5 miles, past what was alloted, to a drop off location. That was pretty messed up and very spam/scam like of U-haul.
Michayla BThe bed had not been swept out. I did myself, with the use of the broom & dust/dirt catcher owned by the site.
LAMAR FVery happy with the experience of getting the U-Haul,
Andrew GThank you for great customer service.
Vincent GMy appointment was at 1pm all week and then as I was on my way to pick up the truck they called to let me know to wait until 1:45. Then a different number called me at 1:25pm asking if I still wanted the truck or if they should cancel my reservation. I was so confused but luckily everything worked out. They also charged me an extra 15 dollars for “SafeMove” after I said I did not want it, but they said U-haul automatically charges that. Inconvenient that online the truck was 64 dollars with taxes and when i actually go check my bank statement they charged me 85 dollars!!
Cindy RLocation i got it from was not open Sunday or Monday and had to keep UHaul till Tuesday and show up to work late also was waiting past 8 am and still office wasnt open luckly someine came out of storage area so i was able to park vehicle inside and had to jump fence to leave, not very efficent
Mario SGreat service
Manuel F