Customer Reviews for Sunset Point Auto Sales LLC
(U-Haul Neighborhood Dealer)

50 reviews

1990 Sunset Point Rd Ste 20   Clearwater, FL 33765

(727) 269-5729

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(727) 269-5729

1990 Sunset Point Rd Ste 20
Clearwater, FL 33765

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–4 pm
  • Sun: 9 am–12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Elizabeth B 
Rating:
5.0

Friendly staff

Adam Y 
Rating:
3.0

Customer did not leave a comment.

Jefferson C 
Rating:
5.0

Customer did not leave a comment.

Chris S 
Rating:
5.0

Truck was clean AC stopped working and had no AC for 8 hours of the 11 hour drive. Neither locations fault and situation was addressed with a good out come. Vit the customer service rep for the FL area was amazing. Things happen it was unfortunate but felt like a valued customer through it all and would definitely recommend both locations and UHAUL!!!!

Neal B 
Rating:
5.0

Customer did not leave a comment.

stephen c 
Rating:
5.0

Customer did not leave a comment.

Thomas M 
Rating:
5.0

I highly recommend Uhaul particularly this location. It was no hastle, I was in and out and the truck was ready to go! I also would highly recommend the moving help service if you are looking for extra hands or just help moving your stuff. I hired Lambs Moving and they were impressive, good work ethics, arrived on time (before I did actually), they work straight through and also accommodated my travel and help unload (yes, they did that!). It was amazing and I could've never gotten all of my stuff done without them (I made the right move/choice with Lambs Moving). I originally had help but the guy bailed out on me last minute and it was really quick to request the help from Lambs Moving, Nick the owner, from start to finish, he was in communication with me to make sure that job was done correctly to how I would like it to be and with correct efficiency and costs. Please give them a call if you need any help about moving.👍❤️ Thank you Uhaul and thank you Lambs Moving!

Sophea D 
Rating:
1.0

Over charge

Willie D 
Rating:
2.0

Clean the trucks. Fix steering , alignment . Truck was difficult to keep on the road . Rear Door was extremely difficult to open same with ramp once we got it out it was difficult to get back in

Sarah G 
Rating:
5.0

Lisa was very helpful and went out of her way to help me get a last min truck !!! Thank you

elmer s 
Rating:
5.0

Lisa was extremely kind and professional with helping me. She made the whole process so easy. Kudos to her. She's a gem!!

Susan B 
Rating:
5.0

Easy pick up and drop off

Islam S 
Rating:
5.0

Best U-Haulever!!! Staff was very helpful and made it so hassle free.Will HIGHLY recommend.....

John E 
Rating:
5.0

Customer did not leave a comment.

HOMER A 
Rating:
4.0

Lisa and the staff were so personable, everything was smooth sailing for the move. However, I was charged for a fuel refill when I put over the amount of fuel back into the truck. I am still waiting for a refund. Otherwise everything was great.

Angela H 
Rating:
5.0

More selection

Della D 
Rating:
5.0

Customer did not leave a comment.

Julio C 
Rating:
4.0

Customer did not leave a comment.

Dennis L 
Rating:
4.0

Provide better lighting for night time, after hours returns.

KENNETH R 
Rating:
4.0

Customer did not leave a comment.

Ronald P 
Rating:
2.0

Customer did not leave a comment.

Luis L 
Rating:
5.0

Customer did not leave a comment.

Beth B 
Rating:
5.0

Customer did not leave a comment.

Christopher K 
Rating:
5.0

All excellent grades from time we started to the time we completed our business. Thank you for the professional handling of our rental!

Beverly H 
Rating:
5.0

Truck was ready, very fast check out, nice and clean, and friendly staff ... what's not to like!

Jeff B 
Rating:
5.0

Customer did not leave a comment.

LISA H 
Rating:
5.0

Customer did not leave a comment.

Charles M 
Rating:
4.0

Customer did not leave a comment.

Patrick M 
Rating:
5.0

Nothing great service

MICHAEL K 
Rating:
5.0

Just excellent service the people are friendly made the rental very easy

Joseph B 
Rating:
5.0

Excellent customer service ! Would recommend this location to everyone.

TY F 
Rating:
4.0

Customer did not leave a comment.

Teri K 
Rating:
3.0

The fuel charge was unfair and uncalled for..the lady at the location was trying to get the charge off but could not i guess..i returned the truck with the same fuel thst was in it. I put about 18 miles on the truck. I put 8 dollars in it and then uhaul charged me 30 dollars…thats not cool at all

Matthew H 
Rating:
5.0

Nothing awesome service I booked late and they took care of me

John B 
Rating:
5.0

Customer did not leave a comment.

Jesus V 
Rating:
5.0

Customer did not leave a comment.

Claire R 
Rating:
5.0

Customer did not leave a comment.

Maria L 
Rating:
5.0

They were very helpful and pleasant to deal with. Excellent customer service

VERNE H 
Rating:
2.0

In my experience I am giving you guys 2 stars out of 5. The truck had garbage inside, the dolly was no present and the fumes of the gas went into the driver space, making my moving a unfortunate choice this time. I regret to inform you about this situation but, the truth has to be told. By the way, customer service was rude and made me feel lstupid, asking me "If the truck had garbage inside, why did you take it, now it is your responsibility to give us the truck back cleaned ".

Michael W 
Rating:
1.0

They charged me 58.00 dollars for being 15 min late They had to do nothing I put it away for them and they had another one to rent so they missed no sales

john p 
Rating:
5.0

Customer did not leave a comment.

kenneth s 
Rating:
5.0

This location provided excellent customer service!! Unlike the CALL CENTER that had a take it or leve it attitude.

Daniel Q 
Rating:
5.0

Customer did not leave a comment.

Mike K 
Rating:
5.0

Overall I had a great experience, Lisa made pick up and drop off very easy. Would highly recommend driving the extra couple of miles for fast and easy service.

Miguel M 
Rating:
5.0

Small place but easy to access and very helpful there

CLAYBORNE T 
Rating:
5.0

Customer did not leave a comment.

Jonathan M 
Rating:
2.0

We drove about 30 miles and put 2.5 gallons of gas in the tank before returning it and were charged for 2 gallons anyway. Also they spent 10 minutes checking us in again even though I'd already checked in online and demanded a reference, something no other U-Haul location did before.

Dennis D 
Rating:
1.0

They knowingly sent me off with a uhaul that needed to be jumped every time it starts. They had to jump it just so I could drive off with and said that it would be fine afterwards. Of course it wasn't and I ended up needing to get it jumped at storage, which led to missing my time window for the movers and then canceling, which led to me having to wait another 2 days for movers, meaning the storm came and I got stranded after flooding, and upon calling them to inform them, they didn't care at all and continued to charge 40 a day despite extenuating circumstances. They probably did this so I would have to call uhaul roadside assistance for a new battery for THEIR truck and then it charged ME. Obviously extremely convenient for them and horrible for me. The man working there was nice, but the woman was a bitch when I spoke about not being able to get to the uhaul. I've been using uhaul almost annually for 5+ years without ever having a bad experience until now. It was truly just awful There's tons of locations. Just pick another one

ADRIANA M 
Rating:
5.0

Customer did not leave a comment.

Patrick B 
No reviews have been submitted for this location.

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