Customer did not leave a comment.
Jerome p
Customer Reviews for Sunset RV Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing was a great experience thank you for your help
John Sthe previous trip i left more gas than when i got it. shouldnt that count on the next rental?
Jerome pGreat equipment, service, and reliability. I’m definitely a return customer.
Johnny RI can't remember her name the lady at the Sunset, Texas location was fantastic.
Frances MIt was a ok
Kenneth CVery friendly atmosphere there
Rachel SVery helpful And return for this trailer and a truck returned in February was seemless.
DEBBIE MIn and out in a few minutes, excellent drop off. Thanks
David CHave equipment available before accepting a reservation request.
Michael FThey didn't check out my U-Haul correctly.
Tina JAll good
Charles Whard to find with GPS
Leslie AExtremely nice guy. Would recommend this location.
Andy FThe ratchets were in terrible condition. Did not look like they had ever been lubricated and were wore out and were locking up ..would not move...
mickey pThese folks aim to please! I will definitely recommend to others.
Mitzy BThe truck cabin was dirty and the furniture pads I ordered were not there.
Siena BAfter hours drop off went without any problems. Very friendly and would definitely recommend this location.
Shawn EHighly recommend
LARRY RClean, quick and efficient
Dennis PI run a moving company and our box truck needed emergency repairs, requiring the rental of a Uhaul to further assist our customers. When my crew member arrived to pick up the truck, he had to drive around to find the lock box where the keys were said to be located, and once he finally found it, there were no keys there. Luckily his driving around woke the person running the place, she came out and gave him the keys. This is not the first time using 24/7 share, typically it takes us about 10 minutes to complete the check out process at another location in our area, but unfortunately they didn't have a truck available. I will not use this location if I can avoid it.
Chad HTheresa was a godsend.The video did not match my application screens and the representative on the phone was of no help either. Theresa just happen to see me pull into the campground and sitting there for a sum of time and came over to see if I needed any help/ I am soooooo glad that she did.
Regina RTeresa was extremely helpful and kind. Highly recommend this facility.
Juan RVery clean very nice
Bryan CHave the office and trucks at the same location to prevent hassle and confusion poor maintenance on the vehicle poor tires tires had bubbles made hard to drive for long road trip place should do inspection before renting them to make sure they are ready to drive
Shane FMy truck was barely half full of gas, and when I tried to return it the app kept crashing or not accepting the pictures I took. Tried to call Uhaul twice with a 30 and 60 min wait each time, with no luck. On top of that I got charged for an extra day and had to call in to resolve. The only good note was the local company was nice and friendly
Daniel DI have rented Ford trucks in the last seven or eight weeks and I’m disappointing to say that every time I return it I filled them up to where they were when I pick them up or more but yet they always charge me for 8 to 10 gallons additional fuel it appears are just looking for a way to make more money on the overall rental I’m seriously thinking that I should be checking and Penske trucks next time I need to rent as I’m tired of getting the surprises
JOHN HGreat location, easy to find, friendly staff, great value for price.
CORY ABetter software for the operator.
Jeffrey MNo comment at this time.
JULIAN GLocation was not open at 4 PM, when I needed to drop off the trailer. Was scheduled and no luck, had to keep the trailer another day and make a second trip the next day. Then when I arrived the location did not have a employee to check the trailer in. The only person there was an elderly lade that was unhelpful, she was playing solitaire on computer. This is at a rv park in a small shed, not a very good representation for uhaul.
Alan AI can't think of any thing if it were my business I would change a thing
Randy TI had to buy an adapter elsewhere for the light hookup. People were very professional.
SONJA HConvenient, easy to use and got the job done! Thank you!
Cathy LDo your damn job & care about those that are counting on you too make sure they stay on schedule & get the equipment they paid for. Worded experience, I will NEVER recommend this place too anyone.
Richard BOnly complaint I is that I called to see what time they closed so I could drop off and they said 2 pm. I rushed and got unloaded got there at 1:45 pm and they were already gone.
Terry GThe young lady was very nice and professional.
Carla B