Customer Reviews for Sunset Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sunset Rentals

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Scott H. on

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Friendly and helpful.

Gary G. on

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Seemed disinterested and ambivalent. Don’t like the options for was the personnel helpful. Yes or no is too black and white.

Michael S. on

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Personel very helpful....

MIchael R. on

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The personnel who assisted me were very friendly and helpful. U-hauls Web tools and apps don't work

Joseph M. on

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Customer did not leave a comment.

Mary S. on

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I found your representative to be less than helpful. He never tried to even suggest additional items that could have been helpful for a move. I would certainly have considered purchase of blankets if even mentioned. The gentleman who seemed to be repairing the vehicles was very helpful during a prior purchase of boxes.

Michael H. on

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Just keep up the good work

David E. on

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DARRIN V. on

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Joy K. on

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Check in was just ok. When I returned the trailer, there was no one to meet me. Store was closed and I called and was told with it myself. I couldn’t lift the trailer off my truck. I had to go looking for someone to help me. Horrible service

Douglas K. on

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No problems at all. The staff was very helpful and knowledgeable.

Becca D. on

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bill H. on

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Sheronne S. on

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DAVID O. on

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The equipment was fine but the customer service was horrible. I will not be renting from here again.

Todd C. on

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Daniela J. on

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Uhaul prices are way too expensive compared to budget. The only reason I went uhaul was because budget didn’t have a small truck available.

ROBERT R. on

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Samuel N. on

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Yes, BUT....ask a ton of questions. I wasn't told that we needed our van wired to pull the trailer. So it was another 30 to buy light, another 30 to pay a guy and then the 35 dollar trailer was 63 to rent. We had limited funds and were out of town.i wasn't happy.

GARRY S. on

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Service was great. Was able to rent pickup in less than ten minutes. Would recommend this to others

Jesus L. on

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greg A. on

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Floyd B. on

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Diane H. on

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Up the street from the storage shed we were trying to clean out. So it was nicely located and service was great. Made my life so much easier that day! Thanks!!!

Natalie B. on

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Ron T. on

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stacey T. on

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Ben F. on

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Michael L. on

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Patrick C. on

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It was closed when we returned the U-haul rental truck.

Tyler F. on

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Ben F. on

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RAYMOND W. on

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I don’t see much room for improvement everything was great condition an the employees on both ends were great too

lee M. on

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Troy B. on

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need a more user friendly facility

George M. on

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Make you policy about sending a photo of the DL clear in advance. As a victim of identity fraud stemming from a pic of my DL, had I known in advance this policy I would NOT have rented from UHAUL. And I assure you as long as that policy remains in force I will NEVER use your services again

Melvin S. on

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I haven't used U haul for 35 years. Very pleased with efficiency, value, quality. Keep up the good work. I'll be back.