Great peopleSteve G.
Customer Reviews for Sunset Rentals
(U-Haul Neighborhood Dealer)
Saint George, UT 84770
(Just off Sunset behind Xpress Lube)
Services at this Location:
- Mon–Fri8 am–6 pm
- Saturday7:30 am–12 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.LAWRENCE W.
Good overall experience.randy W.
Don't over reserve all of the trucks so when customers rent the truck for a day they actually get it for the full day instead of being cut short.Megan S.
Customer did not leave a comment.CONSTANCE O.
I've used this drop off site a few times and would refer to a friend Very professionally and personableWesley L.
App still wouldn't work. I had trouble connecting and downloading my return milage and odometer readings. I called customer service and they helped. For whatever reason the U haul app didn't work for me so that was a bit difficult .Nancy L.
Customer did not leave a comment.Kent K.
Customer did not leave a comment.Kent K.
The truck had no ac and I was moving in 115 degree weather. And I was overcharged.jessica S.
I got the truck from Sunset rentals in St George Ut very friendly and helpful thank you for your assistanceJEFFERY B.
Customer did not leave a comment.Virginia C.
Customer did not leave a comment.Sean B.
Customer did not leave a comment.Amy W.
Customer did not leave a comment.Scott R.
Customer did not leave a comment.Kat P.
After hours returnKeith S.
Customer did not leave a comment.Kenneth A.
Customer did not leave a comment.Stacey R.
Customer did not leave a comment.John K.
Thanks! The pick-up and drop-off were seamless, vehicle worked exactly as we wanted it to, and the price was fair as well. Easiest part of our move! :DChristie N.
Customer did not leave a comment.Miguel C.
Customer did not leave a comment.David W.
Customer did not leave a comment.Richard P.
Customer did not leave a comment.barry B.
Customer did not leave a comment.Dawne R.
Customer did not leave a comment.Gene B.
Customer did not leave a comment.Amber S.
Welcoming arrival. Nice job!Craig P.
Friendly and quickChristy A.
Customer did not leave a comment.Lisa I.
Customer did not leave a comment.christopher S.
You could prorate additional time taken on a rental, rather than charging a full additional day rental when equipment is returned 1-3 hours late.Dennis F.
Customer did not leave a comment.Stephen A.
Customer did not leave a comment.Stephen A.
I was unsure where to go. An employee walked out and greeted me as I was filling out return. He was super friendly. He guided me to where to park trailer. As well as helping me back safely to spot.Kristin T.
Quick and easyElisabeth O.
Customer did not leave a comment.Peter H.
Customer service is very bad.Sergio T.
Customer did not leave a comment.Gary T.
Customer did not leave a comment.Gary W.
When I went into the office to return our truck, someone was already being helped but another clerk saw me and came out right away to help me. Checkout was easy, friendly/courteous, and straightforward. Parking lot was crowded but there was still plenty of space to maneuver and leave the rental truck, and street parking was available for my personal carNancy H.
I think the policy should be to return them with a full tank of gas so when you get the truck, it's already full.Gabriel W.
Customer did not leave a comment.danny B.
Customer did not leave a comment.Nicole N.
Not a thing.Michael C.
Not a thing!Steve K.
Customer did not leave a comment.Mark G.
I wanted to rent a 10 foot cargo van and thought that this was the vehicle that I was going to get. Received a phone call telling me that their was none available so they got me a 10 foot box truck for the same price. Customer service offered me 50.00 for the inconvenience. I called the dealer and was informed that they had a van there for me. Went to pick up the van only to find out that they were unable to rent the van to me because of corporate locking the rental to in town only. The dealer wanted to rent it to me but was unable to..rented the box truck and upon return of the vehicle I was told to call customer service to request the 50.00 credit to my card. I am currently waiting to receive the credit to appear on my card. I greatly feel that this was a very inconvenient.DUANE S.
Customer did not leave a comment.Brian M.
Customer did not leave a comment.Tim F.
Customer did not leave a comment.brent S.
Make sure lights on trailer work before leaving lot. Trailer lights worked well after a jiggle or two.Angie N.
Debbie went above and beyond in helping us get set up with everything we needed and a reliable truck to go across country!Robbins R.
Have your reps stop giving misinformation about extra mileage costsRobert M.
Was not told the tech on site was going to need to review equipment. I was charged for a missing blanket that I did not take. I left the blankets that were previously left in the trailer just as they were. I called to complain, was not given help.Philip W.
Really friendly and helpfulSeferino S.
Customer did not leave a comment.Naomi K.
Buen trato buen precio lo mejor. De un 0. Le doy un 10. Gracias por estar allÃ para servir a las personas. Lo mejor de lo mejor.oslin Z.
Customer did not leave a comment.Bryan M.
Customer did not leave a comment.Guillaume B.
excellent servicechristian N.
Customer did not leave a comment.Jon D.
Customer did not leave a comment.Amy C.
Very friendly and helpful staff, thank you!Dan W.
Customer did not leave a comment.Valerie G.
Customer did not leave a comment.Cheryl L.
Customer did not leave a comment.MICHAEL W.
These guys were amazing. I recommend them to anyoneTerry D.
Customer did not leave a comment.Nancy H.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Thomas C.
Customer did not leave a comment.SCOTT P.
Customer did not leave a comment.Lloyd P.
Great customer service at this location will come back here for my uhaul needsbrandon P.
Customer did not leave a comment.Margaret W.
Customer did not leave a comment.ADELIA T.
I walked in and asked if they had one available and they did and within 10 minutes I had to U-Haul and was out the door. Got done what I needed to do and returned it. Everything went smoothly.Lisa M.
Well kept ...and employees were greatJoseph P.
Customer did not leave a comment.jeff T.
Customer did not leave a comment.Angel G.
Customer did not leave a comment.Mark K.
Customer did not leave a comment.Rebecca H.
Excellant customer service & friendly people.Patrick S.
Tow dolly was old and sketchy looking. Staff was super friendly and very helpful. Location was not that easy to get into and a little hard to find with GPS. Staff made it a pleasant experience, they got us in and out super quick and hooked the tow dolly up for us as well. If it wasn't for the staff, I would not have rented from this place.Trevor J.
Customer did not leave a comment.Linda D.
The gentleman at this location help me to get a hold of the right people to get my over charge back into my checking account. He was very polite and friendly.jeff T.
The staff there was very friendly I dropped off the car trailer a day early the gentleman there came outside disconnected it and also helped me when I brought the truck back.michael C.
Customer did not leave a comment.BUD P.
Kevin is great. He helped for the perfect size Uhaul we needed, answered all questions & concerns, and has a great sense of humor yet professional. Thank you, I am certain we will use U-Haul again.karen R.
Customer did not leave a comment.Holly Jo C.
Trailer lights didn't work.kent T.
Customer did not leave a comment.Amanda L.
Customer did not leave a comment.Tiffany G.
Dropped off after hours.Daren S.
I dropped off after hours. Have used them before. They are wonderful.Daren S.
The older gentleman ws nice and he left and I ws outside waiting on a friend. The older man knew this and had no problem. I saw him leave and the second man who sat comfortably in the only office ws angry at me for not coming in earlier. i told him I did call and got a call and 2 text messages from them. I ddt expect an angry outburst of NOT being here earlier. I said I ws here! The older man helped me and I did call saying I will be late and scheduled a later 1 pm pick-up. He said he ddt know and I DDT like his TONE or outburst and JUST THOUGHT WOW, ARE YOU SERIOUS?? I AM the CUSTOMER, HE ws RUDE and he DIDNT APOLOGIZE and I STILL RENTED THE TRUCK. I needed help w the SIDE MRRORS AND HE WUDNT HELP WITH THIS. I COULNT HV A CLEAR VIEW ON EITHER SIDE OF TRUCK!! It WS VERY INCONVENIENT TO NOT SEE Using the REAR VIEW MIRRORS. RUDE AND they DONT CARE ABOUT SAFETY!!JANICE C.
Customer did not leave a comment.David A.
They said they would fix the ratchets.Thomas W.