Customer Reviews for Sunset Rentals
(U-Haul Neighborhood Dealer)

2,001 reviews

958 N 1100 W   Saint George, UT 84770
(Just off Sunset behind Xpress Lube)

(435) 628-0847

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 7/24/2024: Closed

Services at this Location:

Contact Us

(435) 628-0847

958 N 1100 W
Saint George, UT 84770
(Just off Sunset behind Xpress Lube)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–6 pm
  • Sat: 7:30 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 7/24/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

I have dropped off and rented trailers and trucks from this location, and always a good experience.

Michael S 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS D 
Rating:
5.0

Customer did not leave a comment.

Michael Y 
Rating:
5.0

Lovely people!!!

Millie N 
Rating:
4.0

Customer did not leave a comment.

Regan D 
Rating:
5.0

Make rental extension available during reservation process.

Thomas S 
Rating:
4.0

We drop off the trailer after hours and didn’t interact with any. That said, the facility was convenient and accessible after hours.

Koko H 
Rating:
5.0

very good

ULISSES S 
Rating:
5.0

Very clean office, quick, professional service.

Kaylee M 
Rating:
3.0

Customer did not leave a comment.

kristin J 
Rating:
5.0

Customer did not leave a comment.

Kyle W 
Rating:
5.0

Very nice and professional staff. Drop off process was simple.

DANIEL M 
Rating:
2.0

More people, there was just 1 person trying to help 4 customers. The place is small and dirty

Wendy S 
Rating:
5.0

I rented a van for 3 hours and had it back in 1.5 hrs. Drove it 8 miles. $42.00

Toni B 
Rating:
1.0

I was overcharged for no reason. My original quote was $47, then my total was nearly double the amount and I returned the trailer in less than 24hrs from my pick up time… I wouldn’t recommend this location to anyone.

Stefano C 
Rating:
3.0

Dirty and dark in the office.

Jacob C 
Rating:
5.0

Customer did not leave a comment.

David W 
Rating:
1.0

Owner rude and unhelpful. Thankfully another employee was kind and helpful.

BECKY H 
Rating:
5.0

Customer did not leave a comment.

cobe b 
Rating:
5.0

Remind the customer to complete the vehicle check out inspection.

Paul L 
Rating:
4.0

Good experience….. very understanding of a unique situation. Would recommend.

Harlow N 
Rating:
5.0

Customer did not leave a comment.

Eli Y 
Rating:
5.0

Customer did not leave a comment.

Gary D 
Rating:
5.0

Customer did not leave a comment.

Ken B 
Rating:
4.0

Customer did not leave a comment.

Alan H 
Rating:
5.0

Customer did not leave a comment.

Terry Y 
Rating:
5.0

Easy drop off, very friendly guy that helped me.

Johan N 
Rating:
3.0

Not "upgrade" me with an extra charge without my knowledge.

Milena M 
Rating:
2.0

The A/C was out in the truck. Had to drive 4+ hours with no cool air. Was very uncomfortable and hot. Was not pleased with the experience.

Payton J 
Rating:
5.0

Customer did not leave a comment.

Bryan S 
Rating:
5.0

Customer did not leave a comment.

Glen A 
Rating:
3.0

Customer did not leave a comment.

Kendal W 
Rating:
4.0

I am a 70+ year old lady by herself. The young man behind the counter could have offered to help me put my hitch on as I was struggling with the pin.

Karen M 
Rating:
3.0

Customer did not leave a comment.

Jeffrey J 
Rating:
5.0

Customer did not leave a comment.

jim s 
Rating:
5.0

Customer did not leave a comment.

Kelly Y 
Rating:
5.0

Customer did not leave a comment.

gary k 
Rating:
5.0

Brent and Kevin were exceptionally helpful.

shandon g 
Rating:
1.0

The truck was filthy outside, in the cab and cargo areas. The person in the office was rude and didn’t even do a walk around the truck with me. On the online form I filled I asked for one location and he changed it to a different location without telling me.

Alan S 
Rating:
4.0

Customer did not leave a comment.

Dyrk V 
Rating:
5.0

Customer did not leave a comment.

Landen R 
Rating:
3.0

We dropped off the truck and no one was at the counter because they were out working on other vehicles. The manager was there and greeted us and told us just to leave the key on the counter. That's all we needed, but not as personal as in Ammon,ID. But it was quick and easy!

Sharon M 
Rating:
5.0

Customer did not leave a comment.

Joseph A 
Rating:
5.0

Customer did not leave a comment.

Dell B 
Rating:
5.0

Customer did not leave a comment.

Chris D 
Rating:
3.0

Customer did not leave a comment.

Legrande L 
Rating:
3.0

Customer did not leave a comment.

Legrande L 
Rating:
3.0

Customer did not leave a comment.

Peter J 
Rating:
3.0

Customer did not leave a comment.

Peter J 
Rating:
5.0

Customer did not leave a comment.

William R 
Rating:
5.0

Kevin and Brent were very nice and made the rental very easy to do. If I ever have to rent a uhaul again I will rent from them!

Amber j 
Rating:
5.0

Customer did not leave a comment.

Chris H 
Rating:
5.0

Customer did not leave a comment.

Lorn E 
Rating:
5.0

Customer did not leave a comment.

Doug S 
Rating:
2.0

No one around when drop off the trailer

Aaron M 
Rating:
4.0

Customer did not leave a comment.

Dave M 
Rating:
5.0

Customer did not leave a comment.

Darin D 
Rating:
3.0

Customer did not leave a comment.

Lyric M 
Rating:
5.0

Customer did not leave a comment.

Keith B 
Rating:
5.0

Not

kenny a 
Rating:
5.0

Customer did not leave a comment.

Brett M 
Rating:
5.0

Customer did not leave a comment.

Jay S 
Rating:
5.0

Everything was perfect. Friendly, knowledgeable, answered all my many questions, hooked my trailer up and checked the lights. All I had to to was drive away.

john b 
Rating:
5.0

Customer did not leave a comment.

Brandi C 
Rating:
4.0

Alignment was off but nice truck

jacob h 
Rating:
5.0

Customer did not leave a comment.

Gene D 
Rating:
5.0

Customer did not leave a comment.

samuel s 
Rating:
5.0

Customer did not leave a comment.

marty s 
Rating:
5.0

Keep up the great service

Frank B 
Rating:
4.0

Customer did not leave a comment.

Charles B 
Rating:
3.0

The truck was clean and well maintained. My whole experience was good except for the fuel. The tank was 5/8 full when I picked it up and 5/8 when I dropped it off but I was still charged $15 for 3 gallons of gas. I was not a fan of the half empty tank, I prefer to top off the tank so there is no confusion. I took pictures of the dash when I took the truck and when I dropped it off. The distance to empty was 238 when I picked it up and 240 when I dropped it off. Maybe I made a mistake in my calculation but I was confident in my numbers.

Jake B 
Rating:
4.0

Customer did not leave a comment.

Mary H 
Rating:
5.0

Customer did not leave a comment.

Brigit J 
Rating:
5.0

Customer did not leave a comment.

Gene D 
Rating:
4.0

Customer did not leave a comment.

kathy w 
Rating:
5.0

Customer did not leave a comment.

randy g 
Rating:
5.0

Sunset is my goto location for my uhaul needs. Always receive quality service.

Gary M 
Rating:
5.0

Best customer service in town!

Felix G 
Rating:
4.0

Good experience. Except watch out for the hadtruck that comes secured Inside the truck. It was in the way so I took it out. I didn't need it I have my own hand trucks that are better. It just took up space I needed for my stuff. I got charged for it because there is a ziptie holding it in that if you break you get charged for, so if you don't need it perhaps have them take it out before pick up so it's not in your way and you don't get charged for getting it out of your way like I did.

travis s 
Rating:
5.0

Customer did not leave a comment.

Kathy E 
Rating:
5.0

Customer did not leave a comment.

Christopher L 
Rating:
5.0

exceptional service. very efficient. full marks

joel c 
Rating:
5.0

Great experience

Troy G 
Rating:
2.0

Customer did not leave a comment.

Christopher L 
Rating:
3.0

Customer did not leave a comment.

Christopher L 
Rating:
5.0

I went after hours no one was there. Plenty of room to park and easy to find.

David H 
Rating:
5.0

Nice people to deal with

THERON T 
Rating:
4.0

Customer did not leave a comment.

John O 
Rating:
5.0

Customer did not leave a comment.

Greg K 
Rating:
2.0

Place is dirty...and the hidden fees are ridiculous! I was quoted for one thing online and charged more at picked up!

Taylor J 
Rating:
5.0

Customer did not leave a comment.

Anthony B 
Rating:
5.0

Very efficient operaton. Everything was clean and ready

William B 
Rating:
5.0

Customer did not leave a comment.

Chris H 
Rating:
5.0

I’m not sure what you could do to improve, service was practically perfect, Definitely very satisfied with the service awesome people.

aaron s 
Rating:
3.0

Customer did not leave a comment.

Kevin S 
Rating:
5.0

The lock I bought for the truck didn't fit. I should have checked before I left, so offer to show people how to use those. Thanks!

Kevin S 
Rating:
1.0

Additional charges was applied for an extra one day for no reason, the person who helped us was very dishonest, we were charged 2 times for the rental and we were charged extra $60 for insurance that we must have otherwise we would not be able to rent the truck, to work for U-haul you have to be dishonest person.

Imad a 
Rating:
3.0

Customer did not leave a comment.

Stefan H 
Rating:
5.0

Customer did not leave a comment.

John E 
Rating:
5.0

Lots of space to park

Robert Z 
No reviews have been submitted for this location.

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