Customer Reviews for Superior Car Wash
(U-Haul Neighborhood Dealer)

483 reviews

7321 Superior Ave   Cleveland, OH 44103

(216) 912-7078

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9:30 am - 6 pm
  • Sun: 9:30 am - 5 pm

Services at this Location:

Contact Us

(216) 912-7078

7321 Superior Ave
Cleveland, OH 44103

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9:30 am - 6 pm
  • Sun: 9:30 am - 5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Well, everything here was great. Even the customer service which by the way was exceptional. Always having great people with great customer service is a plus.

JEREMIAH P. 
Rating:
5.0

Keep the same guy who is in the office he was very nice and helpful.

DENISE C. 
Rating:
5.0

Customer did not leave a comment.

ONDREIA R. 
Rating:
5.0

Easy and quick drop off. Staff at this location were super friendly and helpful.

Lando M. 
Rating:
5.0

Customer did not leave a comment.

RENEE H. 
Rating:
5.0

Did not get receipt for drop off as requested.

Christopher O. 
Rating:
5.0

Loved the location and service. I was in and out.

MARCUS R. 
Rating:
5.0

Convenient and friendly

SHANTEA C. 
Rating:
4.0

Transaction processing was quick and easy. Staff was personable. The vehicle cup holder area was visibly unclean and in need of a wipe down. The use of technology to confirm the order and payment was nice.

SIR C. 
Rating:
5.0

There was very good service. please do to the next customer.

AMAH K. 
Rating:
5.0

Customer did not leave a comment.

Quiana L. 
Rating:
5.0

Experience was excellent, the staff was professional and helpful.

deborah W. 
Rating:
5.0

Customer did not leave a comment.

VENKATA D. 
Rating:
2.0

Sanitize the vehicle and not overcharge for a deposit.

wykeda W. 
Rating:
5.0

Everything was great it was a smooth and quick interaction.

Cierra W. 
Rating:
5.0

Excellent customer service!

Edward M. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

Super nice employee who helped but it's more the location that was a little scary.

Gregory B. 
Rating:
5.0

Very helpful and service was streamlined and smooth! Thank you!

Saywrane W. 
Rating:
5.0

When one family dropped off the U-haul truck the worker didn't sanitize the truck before giving us the keys.

RUTH F. 
Rating:
5.0

Pick up and drop off of the truck was easy, fast, and the customer service was great. Plus there are two gas stations across the street for refueling the truck.

Shalonda T. 
Rating:
3.0

Customer did not leave a comment.

Tracey K. 
Rating:
4.0

Customer did not leave a comment.

SCOTT T. 
Rating:
5.0

Customer did not leave a comment.

MINGZHANG Y. 
Rating:
5.0

Customer did not leave a comment.

Benjamin F. 
Rating:
5.0

Customer did not leave a comment.

Vincent G. 
Rating:
3.0

Customer did not leave a comment.

LORI F. 
Rating:
5.0

Appreciate your service

DEJUAN N. 
Rating:
3.0

Customer did not leave a comment.

Charles K. 
Rating:
5.0

Excellent experience!! :)

Nika B. 
Rating:
3.0

Customer did not leave a comment.

ALISSA J. 
Rating:
5.0

When equipment is not savable at the location preferred which was 3 miles from my home and moved 15 miles away that I should have been compensated with more miles to the dentation. Because of the change I had to pay additional mileage.

John H. 
Rating:
5.0

Easy to pick up and friendly guy!!

J L. 
Rating:
5.0

This place is great from what I experienced

REYNARD J. 
Rating:
4.0

The dolly for my order wasn't at this location. I was forced to go to another location to get one.

Kenny C. 
Rating:
3.0

Customer did not leave a comment.

ANTONY N. 
Rating:
4.0

Customer did not leave a comment.

Tyler S. 
Rating:
5.0

Service was great

SARAH W. 
Rating:
3.0

Your fucking app sucks. Was unable to do remote pick up or drop off and unable to reach customer service.

George M. 
Rating:
5.0

Customer did not leave a comment.

MITTIE J. 
Rating:
1.0

I was unable to get the door open and couldn't use the truck. No other trucks were available at the time. When another truck was available my moving crew was gone. I didn't get a credit or a refund. When I asked to speak to manager I was transferred to customer service. Customer service told me to speak to the manager. Neither never contacted and I was charged anyway and my stuff is still in storage. Very disappointed.

CARE M. 
Rating:
2.0

Customer did not leave a comment.

Christiaan R. 
Rating:
5.0

Customer did not leave a comment.

HELEN S. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
2.0

Customer did not leave a comment.

Olufunmilayo P. 
Rating:
5.0

Customer did not leave a comment.

Vanetta P. 
Rating:
4.0

Customer did not leave a comment.

Richard R. 
Rating:
2.0

Customer did not leave a comment.

Angelia W. 
Rating:
5.0

Customer did not leave a comment.

Sintayehu F. 
Rating:
5.0

The gentleman who checked us in while we returned our truck was helpful, kind, and honestly the best part of our day! He took time to make us feel welcome and we appreciated him after a long, hot move.

KIMBERLEY H. 
Rating:
4.0

If there is going to be a one hour time frame for pick up before the reservation expires on the app then you need to state that clearly!

Brian X. 
Rating:
3.0

Customer did not leave a comment.

Ted D. 
Rating:
5.0

Customer did not leave a comment.

Barry B. 
Rating:
5.0

Keep up the great work

Angela K. 
Rating:
5.0

Customer did not leave a comment.

SANDEEP M. 
Rating:
3.0

Customer did not leave a comment.

Linda O. 
Rating:
3.0

I had enormous trouble getting my truck. The associate at the location was very helpful, but the website would not let me check in. He had to cancel my original rental, make a new request, but then it wouldn't accept a credit card, so I had to leave and get cash so I could make the cash deposit instead. When I finally got my truck, the air bag and engine service lights were on and the interior smelled like cigarettes. I would not recommend Uhaul to others.

SAM M. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

The location was clean and the employee was very professional and helpful. We had a good experience with this location and would recommend in the future.

Stephanie W. 
Rating:
5.0

Customer did not leave a comment.

Desiree P. 
Rating:
5.0

Customer did not leave a comment.

sean K. 
Rating:
2.0

This location was sketchy and I didn't feel safe. The building was unclean, unmarked (no U-Haul representation), and disorganized. The software wasn't working properly, so though I confirmed on-line the check-in process took 15-minutes. The attendant said he needed a picture of my drivers license, but didn't have a scanner, so he was using his phone which seemed sketchy to me. To top off the poor experience, there was a drug deal happening in the parking lot.

Geodi H. 
Rating:
1.0

Place over charge, always go on Clark Avenue, they didn't have sent me to this place, RIP OFF

RAED F. 
Rating:
5.0

Customer did not leave a comment.

Meja B. 
Rating:
4.0

Customer did not leave a comment.

Daren D. 
Rating:
5.0

???? The service is great, the weather was terrible that day went 22 miles an hour snow was falling but the young man walk with my grandson and make sure that everything is in order thank you very much keep up the good work

Hilda W. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
5.0

Customer did not leave a comment.

valeria D. 
Rating:
5.0

Customer did not leave a comment.

Phyllis C. 
Rating:
5.0

The guy who rang me up was so thorough, patient, and kind.

Sinead C. 
Rating:
4.0

Customer did not leave a comment.

Mary G. 
Rating:
5.0

Customer did not leave a comment.

Victoria O. 
Rating:
5.0

Customer did not leave a comment.

Dale G. 
Rating:
5.0

Customer did not leave a comment.

Richard I. 
Rating:
5.0

I did not receive my money yet

donnie B. 
Rating:
3.0

The rental agent was very kind and knowledgeable. He provided excellent customer service!

sandra S. 
Rating:
5.0

Very professional and thorough.

Victor W. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

alecia C. 
Rating:
5.0

Customer did not leave a comment.

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

RICKIE S. 
Rating:
5.0

Customer did not leave a comment.

Arturo I. 
Rating:
5.0

The gentleman who took the trailer off was very helpful.

Patricia B. 
Rating:
3.0

See below comment

jayson K. 
Rating:
5.0

Customer did not leave a comment.

Allison R. 
Rating:
2.0

Customer did not leave a comment.

Matthew M. 
Rating:
4.0

Customer did not leave a comment.

Andrew Z. 
Rating:
5.0

very professional quick to take care of my rental experience..

John R. 
Rating:
5.0

Customer did not leave a comment.

Timothy K. 
Rating:
5.0

continue the good service.

Fredrick M. 
Rating:
5.0

You really need to reevaluate the language on your website telling me I can pick up a truck from one location and then five minutes later changing that location to 12 miles further away. And for that inconvenience the customer is to eat the cost uhaul was perfect individual I did business with was great. But the process to get there is truly flawed.

Deonte H. 
Rating:
4.0

Customer did not leave a comment.

precious B. 
Rating:
4.0

NA

angela H. 
Rating:
3.0

Verify email. Your stupid customer used my email to rent and now i get junk mail i cannot seem to unsubscribe to.

darryn V. 
Rating:
3.0

Customer did not leave a comment.

TYLER F. 
Rating:
5.0

Customer did not leave a comment.

Samona J. 
Rating:
4.0

Customer did not leave a comment.

frank M. 
Rating:
3.0

Customer did not leave a comment.

Tonya H. 
Rating:
3.0

Customer did not leave a comment.

joann R. 
Rating:
5.0

Customer did not leave a comment.

Stephanie W. 
No reviews have been submitted for this location.

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