Customer Reviews for Superior Rental Car Sales
(U-Haul Neighborhood Dealer)

199 reviews

360 Wilson Rd   Newberry, SC 29108
(at Hwy 76)

(803) 276-5075

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(803) 276-5075

360 Wilson Rd
Newberry, SC 29108
(at Hwy 76)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Where the trucks park at is muddy. Then you have to walk through mud to get to vehicles. That put mud inside of cab

ERIC G. 
Rating:
5.0

Equipment was old, but everything worked. Staff at the rental center were friendly and helpful. I have rented equipment here before and certainly would do so again.

Phil A. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Find a better place to park the equipment. Area was not paved and was muddy.

Richard W. 
Rating:
4.0

Customer did not leave a comment.

JOE D. 
Rating:
5.0

Great customer service. Very helpful and friendly

NEWBERRY COUNTY F. 
Rating:
5.0

Great personal service.

Thomas F. 
Rating:
5.0

UHaul's website is awful! Outdated, dysfunctional, does not provide the right info when and where you need it - I could go on and on. You need people outside of UHaul to provide a customer's perspective.

David D. 
Rating:
5.0

Customer did not leave a comment.

HENRY B. 
Rating:
5.0

Customer did not leave a comment.

Brianna G. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
3.0

The a/c only blows on the window and causes it to fog up bad and can't run it ar night b/c if it

daniel S. 
Rating:
5.0

Customer did not leave a comment.

alan R. 
Rating:
5.0

Customer did not leave a comment.

DARLENE C. 
Rating:
3.0

Customer did not leave a comment.

Takeyda B. 
Rating:
5.0

Customer did not leave a comment.

Mike G. 
Rating:
4.0

check all operation of equipment. Tires need to be pressure tested before rented over several days.

harry A. 
Rating:
5.0

Customer did not leave a comment.

HOWARD M. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL H. 
Rating:
5.0

Everything was great

Jonathan G. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Top notch, very professional!!

Ronnie S. 
Rating:
5.0

Customer did not leave a comment.

Deborah W. 
Rating:
5.0

Great customer service. Very friendly and helpful.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

Hugh L. 
Rating:
1.0

Didn't have enough blankets although charged for them, didn't have the utility dolly that was ordered, given an appliance dolly instead but with broken strap, didn't know how to hook up the car hauler and we had to ask for a broom to sweep out a dirty truck!! We've used Uhaul a few times in the past but would not reccomend this location!!

Cheryl T. 
Rating:
5.0

Customer did not leave a comment.

Constantin M. 
Rating:
5.0

Staff was very helpful. Thank you!

Jodie P. 
Rating:
1.0

I AM 61 YEARS OLD AND THE PEOPLE AT THIS LOCATION WOULD NOT HOOK MY TRAILER UP. I HAD TO DO IT MYSELF AND IN DOING SO HURT MY BACK AND HAD TO DRIVE ALL THE WAY BACK TO PA HURTING. I HAVE TALKED TO YOUR PEOPLE AND NO ON GIVES A SHIT... IVE RENTED MANY TRAILERS FROM UHAUL IN THE PAST YEAR AND NOT ONCE DID THE PEOPLE SAY HOOK IT UP YOURSELF.. I WANT SOME KIND OF COMPENSATION FROM THIS PAST RENTAL. CONTRACT NUMBER 23072499 ID HATE TO HAVE TO MAKE A LEGAL ACYION ON UHAUL AS MY BACK IS STILL HURTING AND MAY HAVE TO SEE MY DOCTOR ABOUT IT..

JAMES P. 
Rating:
5.0

Customer did not leave a comment.

debroah M. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
2.0

Lady at desk really didn't know how the trailer worked, no one available to help lift trailer, again had to use jack and wood to remove trailer from ball hitch- you really need to have some sort of lifting system for these things or have someone available who can lift them.

Sandra C. 
Rating:
5.0

Customer did not leave a comment.

scott E. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
Rating:
5.0

I feel u shouldn't be charged full price for any car or rental that u bring back jus a few hours later. That really doesn't make since at all especially getting charged for a full day when u only used it 3 or less hours

lanancy S. 
Rating:
5.0

Customer did not leave a comment.

demetease M. 
Rating:
5.0

Customer did not leave a comment.

Glendon B. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

The parking lot area should be larger to provide an area to turn a large vehicle around in a circle instead of having to back up several turns. This would prevent accidents in the yard.

Lisa B. 
Rating:
3.0

Customer did not leave a comment.

Joanna W. 
Rating:
5.0

Customer did not leave a comment.

Colette W. 
Rating:
4.0

Na

Steve S. 
Rating:
5.0

The young lady that helped me was so nice and friendly. She was helpful in locating products I had ordered and had to pick up at another dealer.

angie B. 
Rating:
5.0

Customer did not leave a comment.

Wendell N. 
Rating:
5.0

Good location to return too

Glenn V. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer service were Beyond excellent

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

Chameka W. 
Rating:
1.0

Customer did not leave a comment.

Gloria C. 
Rating:
5.0

Customer did not leave a comment.

MARGARET A. 
Rating:
3.0

Customer did not leave a comment.

Josh B. 
Rating:
5.0

Keep up the great work

simpson E. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
5.0

Customer did not leave a comment.

Timothy H. 
Rating:
3.0

Customer did not leave a comment.

Thurmond O. 
Rating:
2.0

The people working here had no idea how to use the equipment and provided no assistance getting the trailer hooked to my truck. I wad not familiar with this type of hitch but the girls inside did not know anything about trailers.

James D. 
Rating:
5.0

Customer did not leave a comment.

Little G. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
1.0

Customer did not leave a comment.

Shanika G. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Courteous staff. Great rental!

Jeanne C. 
Rating:
4.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Leray D. 
Rating:
3.0

Customer did not leave a comment.

CARL B. 
Rating:
5.0

Customer did not leave a comment.

Ashley G. 
Rating:
4.0

Customer did not leave a comment.

James L. 
Rating:
5.0

Checked out in 20 seconds!

ron D. 
Rating:
5.0

Friendly Staff !

Ronald C. 
Rating:
5.0

Opener met me outside when arrived. Dropped off and was out of there in five minutes. Nice location with easy in and out!

Von H. 
Rating:
5.0

Customer did not leave a comment.

Jane B. 
Rating:
5.0

Customer did not leave a comment.

Brianna L. 
Rating:
2.0

Customer did not leave a comment.

CHARLES S. 
Rating:
3.0

There were roaches in the back of the truck and the dollie that I paid for and rented was not in the truck at all! Therefore, once I got to my destination, I had a hard time unloading the truck and was late returning the truck... Very disappointed!

Briana J. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

VENTRUA G. 
Rating:
3.0

Customer did not leave a comment.

Gina R. 
Rating:
1.0

Customer did not leave a comment.

FRANCES B. 
Rating:
5.0

Great customer service and overall a great experience.

Julian G. 
Rating:
5.0

The folks at Superior were great, this is my third rental in the past 6 months and I would recommend them highly.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Salina F. 
Rating:
3.0

Customer did not leave a comment.

LT H. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Wes was a super nice fellow and very professional & accommodating! Will do business there again...

bruce M. 
Rating:
5.0

Customer did not leave a comment.

Patrick G. 
Rating:
4.0

The location was closed when I returned the trailer. Wasn't really sure what I was suppose to do, but it seemed simple enough. I simply left the trailer next to the others. Easy peezy

Kevin S. 
Rating:
3.0

Customer did not leave a comment.

Angelika K. 
Rating:
2.0

Make sure the young lady really paying attention to her job, not her family that's there.

SHELIA A. 
Rating:
5.0

Very easy to work with and a quick check out and check on

Timothy L. 
Rating:
4.0

Customer did not leave a comment.

Ashley S. 
Rating:
3.0

I was there by myself and no one was there to help me back the trailer, also the access to where i needed to park the trailer was blocked with cars, had to do a 360 degree turn to take the trailer to the back. Office staff was helpful.

Lisa B. 
Rating:
5.0

Easiest rental I ever experienced. Great value and very helpful and friendly staff.

RICHARD W. 
Rating:
5.0

The running lights did not work. Could not pull the trailer in the dark.

vicky B. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Aubrey B. 
Rating:
3.0

No one was there at drop off, it was after hours. There was not a drop box for the keys. We had no choice but to leave them in the truck and that was worrisome. I understand what would have happened and the liability if the truck was stolen.

chris H. 
Rating:
5.0

Very friendly and helpful, quick to help out and make the process simple!

Jorge M. 
No reviews have been submitted for this location.

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