Customer Reviews for Supreme Automotive
(U-Haul Neighborhood Dealer)

34 reviews

5344 Covington Hwy   Decatur, GA 30035

(404) 378-3354

Location Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(404) 378-3354

5344 Covington Hwy
Decatur, GA 30035

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

The location is set in a filthy used tire shop. The office was filthy with debris, empty food containers, grease and just plain dirty. The office staff was the rudest person I have encountered using Uhaul. She refused to get up from the desk and check vehicle back in. Covid was not a concern because not one person was wearing a mask. The truck was dirty and had not been cleaned. I will never eveise this location again

Danielle H. 
Rating:
1.0

If your reservation is for this location, contact U-Haul and request a different location, or PICK UP/DROP OFF DURING NORMAL BUSINESS HOURS!!! DO NOT TRUST THE PROCESS OF CHECKING IN/OUT AFTER HOURS AT THIS LOCATION. I DO NOT RECOMMEND THIS LOCATION AND I WILL NEVER PICK UP RENTAL EQUIPMENT FROM HERE EVERRRRRR AGAIN!!

Jasmine C. 
Rating:
5.0

Customer did not leave a comment.

Jeremiah C. 
Rating:
5.0

https://www.amazon.com/ap/cvf/approval?arb=08eee20a-efef-4116-b74c-154d06c159ae&openid.assoc_handle=anywhere_v2_us&pageId=anywhere_us&openid.return_to=https%3A%2F%2Fwww.amazon.com%2Fap%2Fsignin%3Fie%3DUTF8%26clientContext%3D134-3706608-4513931%26arb%3D38f6a47c-ddde-45eb-959c-a547e8595966%26openid.pape.max_auth_age%3D0%26use_global_authentication%3Dfalse%26openid.return_to%3Dhttps%253A%252F%252Fwww.amazon.com%252Fs%252F%253F_encoding%253DUTF8%2526gclid%253DCjwKCAiAm7OMBhAQEiwArvGi3KhhRhDIZtMGYlQ0pFGk3HIp5eM3ZJKWJ1dUB7J3ZsoSMKLday5g-xoC5H4QAvD_BwE%2526hvadid%253D557209947814%2526hvdev%253Dm%2526hvdvcmdl%253D%2526hvlocint%253D%2526hvlocphy%253D9010832%2526hvnetw%253Dg%2526hvpone%253D%2526hvpos%253D%2526hvptwo%253D%2526hvqmt%253Db%2526hvrand%253D10062331137216664647%2526hvtargid%253Dkwd-297505614716%2526hydadcr%253D20142_13296026%2526ie%253DUTF8%2526index%253Daps%2526keywords%253Dtv%252520at%252520amazon%2526ref%253Dpd_sl_hj5nshs9k_b%2526tag%253Dgooghydr-20%2526ref_%253Dnavm_hdr_signin%26openid.identity%3Dhttp%253A%252F%252Fspecs.openid.net%252Fauth%252F2.0%252Fidentifier_select%26openid.assoc_handle%3Danywhere_v2_us%26openid.mode%3Dcheckid_setup%26openid.claimed_id%3Dhttp%253A%252F%252Fspecs.openid.net%252Fauth%252F2.0%252Fidentifier_select%26pageId%3Danywhere_us%26openid.ns%3Dhttp%253A%252F%252Fspecs.openid.net%252Fauth%252F2.0

KEVIN Y. 
Rating:
5.0

Professional!!!

JARVIS S. 
Rating:
1.0

The people was very unprofessional. I do not agree with these charges

Terakesha B. 
Rating:
1.0

We were very disappointed with this rental. For starters, they did not have anywhere to park customer cars. Every car parked there was being worked on by what seemed to be a mechanic. When we were taking pictures to ensure that the car was as stated in the verification process, the owner felt the need to interact with us. She had a tablet in her hand, no mask on, and approached us by asking if we were the ones renting the car. We said “yes.” She continues “is this the time that you booked it for?” We replied “yes.” Then, she told us to be careful with the car and return it safely because that was was her “baby.” We didn't appreciate being approached with her demeanor. Then, we got in the van, and it was so dirty! It smelled terrible and had grease stains all over the handles and the dashboard. Majority of the handles were sticky. Because we had nowhere to park, my husband drove us back home to drop the car off and I got some wipes to wipe down the steering wheel and surrounds. The smell persisted through the entire drive. The gas tank was given to us a little below 1/8 tank. We would not even make it far onto the highway if we didn't get gas beforehand. The brakes were also bad. Whenever we pressed on it, it felt like the car was still moving. There was a big delay from when we pressed the breaks and when the car stopped. This was not a great experience for us, especially since we drove it for 4 hours in this condition. We will not be coming to this location again.

Therry B. 
Rating:
5.0

Excellent, friendly, professional service. Would highly recommend.

KAREN J. 
Rating:
5.0

Customer did not leave a comment.

Benjamin O. 
Rating:
1.0

The car needs to be cleaned and sanitized, and the gas needs to be full , the gas it was on E and they told me to fill the gas and bring it Empty. I was so scared while driving to the gas station, it was empty,

Hanna B. 
Rating:
4.0

Customer did not leave a comment.

Mario N. 
Rating:
5.0

Thank you for all your help/assistance

Lucius G. 
Rating:
5.0

Good

HORATIO W. 
Rating:
3.0

Customer did not leave a comment.

WHITNEY F. 
Rating:
3.0

Very professional and friendly!! I'll definitely use them again!!

JEREE B. 
Rating:
1.0

The U-Haul kept running hot and roadside would not pick up

Tenisha P. 
Rating:
3.0

Ashes from previous driver, low fuel , no dolly

LATOSHIA M. 
Rating:
1.0

Establishment was scary, grimy and filthy. I felt unsafe

Princess C. 
Rating:
5.0

Nicole provided excellent customer service in accommodating me with a truck.

Jamilla P. 
Rating:
5.0

Customer did not leave a comment.

LEON C. 
Rating:
2.0

Customer did not leave a comment.

Topeka H. 
Rating:
1.0

Very ghetto hood rat operation I am a black customer so I will speak the truth about this ghetto location

Vanessa W. 
Rating:
2.0

Truck had physical damage, when I went to load it I found a colony of cockroaches. I drove it less than a mile and returned. Wasn't given any kind of refund.

LAURA S. 
Rating:
5.0

Customer did not leave a comment.

Zakiya W. 
Rating:
5.0

Customer did not leave a comment.

norris C. 
Rating:
5.0

Customer did not leave a comment.

Jessica M. 
Rating:
3.0

Actually, my original request was hwy 20 S in Conyers, GA. It was closer to my house in Covington GA. Uhaul moved my request to Stone Montain GA. I would have preferred any Conyers or Covington location. I had to call to get a closer location. Covington hwy location was good. Dents on the truck was acknowledged. We assume that the truck was checked. After leaving the Covington hwy location, we had to contact Roadside Assistance for a blown out headlight.

Linda D. 
Rating:
5.0

It was a fast response and drop off

Ruben M. 
Rating:
1.0

This place was disgusting. It was like picking the truck up at a trash dump. The truck was in good condition but the locations was not.

Ryan G. 
Rating:
4.0

Customer did not leave a comment.

lakeya R. 
Rating:
5.0

Customer did not leave a comment.

Benjamin O. 
Rating:
5.0

Customer did not leave a comment.

vanessa J. 
Rating:
5.0

Customer did not leave a comment.

Benjamin O. 
Rating:
4.0

Customer did not leave a comment.

Valeria J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top