Customer Reviews for Sure Safe Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sure Safe Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Andrey P. on

Rating:

The new process for renting a vehicle transport is silly. The old way worked much better and this new system of confirming images of equipment rental is quite unnecessary as the images are not current. The text messages with links also do not lead you directly to the page to complete the rental.

Lee W. on

Rating:

Was greeted by an extremely pleasant U Haul Agent. She asked if everything was satisfactory. I told her the van trailer worked great and was just what we needed for our move. She had my unit checked in and I was on my way in no-time. Very happy with this drop-off location

Michael M. on

Rating:

Customer did not leave a comment.

patrick G. on

Rating:

Kevin was quick to greet us and checked us in with no problems at all. Kevin was a great guy and we had a great conversation about our new town and the area. Thank you Kevin.

Anthony D. on

Rating:

Customer did not leave a comment.

John P. on

Rating:

Nothing. Very efficient operation

TIM T. on

Rating:

The staff was very friendly and made the return easy.

Tom E. on

Rating:

Customer did not leave a comment.

Russell C. on

Rating:

Customer did not leave a comment.

Peter B. on

Rating:

Customer did not leave a comment.

Ed H. on

Rating:

Easy to do business with. Great experience … Thank you.

Natalie S. on

Rating:

Vehicle needed maintenance. Had to stop during transport for 1 1/2 hours for repair man to show up.

R K. on

Rating:

Customer did not leave a comment.

Louis B. on

Rating:

Keep up the good work

Amanda H. on

Rating:

The Englewood location did not properly attach the trailer to my vehicle. It was so low the chains were sending sparks from englewood to Sarasota and we had to stop in Bradenton store and they corrected the hitch. Was very disappointed that we had this experience as it was quite scary seeing sparks flying and cars honking at us!!

Angela H. on

Rating:

Customer did not leave a comment.

Rochelle B. on

Rating:

Customer did not leave a comment.

Michael M. on

Rating:

Customer did not leave a comment.

Robert W. on

Rating:

Customer did not leave a comment.

Richard H. on

Rating:

It should not take 45 min to rent a small trk for one hr Software Personnel

Scott F. on

Rating:

Gentleman came upon me as I pulled up in parking lot to return trailer. He had his electronic device with him, checked me in instantly and I was on my way. Great job U-Haul, made my rental experience flawless!!!

Bill D. on

Rating:

Customer did not leave a comment.

Nicole P. on

Rating:

The drop off location was quick and courteous, but I won’t use Uhaul again because of the pick up location and unfair pricing.

Bill K. on

Rating:

Customer did not leave a comment.

Don D. on

Rating:

Always happy to do business with this location!!!! They try their best to please everyone and are very understanding with everyone.

Joseph T. on

Rating:

Customer did not leave a comment.

Tammy L. on

Rating:

No improvements necessary. Drop off was quick and easy. No problems at all. Easy to find and get to, and roomy enough to get into and drop off.

Robert M. on

Rating:

Customer did not leave a comment.

Virginia K. on

Rating:

Nothing. everything was great. Thank you.

Ian F. on

Rating:

Customer did not leave a comment.

john L. on

Rating:

Customer did not leave a comment.

tom N. on

Rating:

Again, we were very happy with the service, the gal had another customer, but directed me where to park it. She unhooked it and took care of everything without me having to get out of my truck.

Joseph P. on

Rating:

Customer did not leave a comment.

Richard B. on

Rating:

Uhaul chased me to 4 different locations to drop off the trailer as each place I was sent had no room to take the unit. What should have been a 45 round trip took me 2.5 hours and lots of running around.

JILL M. on

Rating:

Great place and the best price around. Never had an issue and staff always polite and helpful. Would certainly use again if the need arises.