The u-haul representative was nice, professional, and very helpful. The rental process for pick up and drop off was easy. The only problem I had was an extreme over charge because of "policy". I rented 2 trucks over a 5 day span. The first cost $400, i loaded it the day I picked it up. The 2nd day drove to the new location and unloaded it, delivered on the 3rd day. Very fair and reasonable. We were able to get 85% of our belongings taken care of on this 1st trip. So I drove back home and rented a 2nd smaller truck. The 2nd cost $600. I picked it up, loaded it with the last items that were missed from the first load, and drove up. At the end of the 5hr drive I unloaded the truck, and returned it the next morning. I had this truck for less than 24hrs, but was charged the full cost of 3 days. I called customer service and they said oh well, and even the representative at the drop off location told me there was nothing that could be done.
Richard T
Storquest Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Venice, FL 34293
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything went very smoothly with my U-Haul rental. The person helping me was friendly, fair, and very helpful throughout the entire process. This was my first time renting a U-Haul by myself, and they made everything easy and stress-free. I am very happy with this location and would definitely rent from them again. Thank you for the excellent service!
Katarzyna SThe agent that helped me was sweat. She was very efficient and quick.
Jose RThe Staff was very professional and polite.
William DThe agent on the desk was wonderful! Explained everything in detail. It was my first time renting a UHAUL and it was an easy experience. Thank you for making it uncomplicated.
Jose R