Customer Reviews for Suwannee River Feed & Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Suwannee River Feed & Hardware

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Claire S. on

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Small store with very helpful and friendly people.

Keitha B. on

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Gary Q. on

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Altered my contract adding safe move insurance which I had declined when making the reservation. Then wouldn't delete it. Shady business beware of this location. Never ever use this place

kimberly L. on

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Harry S. on

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I don’t normally put out my opinion but this is a rare case. Not to reflect on U-Haul it’s self but just this location. These people are both liars and thieves. I rented a little truck for a day. Day rate and miles. Took the paper work out to get the truck, it said the truck had 3969 miles on it when it really had 3990. I took her out and showed her and she said she would fix it. I put 6 miles on the truck and they charged me for 27 and then lied on the paper work about the gas gauge. I think that they think they can get away with screwing all the elderly people that live around this location. Andy S

Jennifer M. on

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I didn't receive notice that I needed to have my driver's license uploaded to U-Haul. I was not able to upload it on site through the link sent to me by a person sitting at a desk in front of me. The linked page would not allow me to shoot a photo. I don't understand why I wasn't able to upload a photo directly from my photo gallery on my phone, but was forced to fail using the linked page. She reluctantly took my license and manually entered it into the system. This evolution cost me fifteen minutes while standing in and unairconditioned feed store that smelled of rodents and dead beasts and who knows what else (I understand it's a rural store, but had I known beforehand/ or been able to upload form my gallery it wouldn't have been such a pain) . C'mon U-Haul, you've got to do better than this!

NAKIA B. on

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nellene T. on

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Overall, what made this location so exceptional was the customer service I received

WILLIAM F. on

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Frances G. on

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Martha T. on

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Stephen J. on

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very nice people and very helpfull

ricky N. on

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louis M. on

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Small location limited inventory for quick pickup and go.

JERRY H. on

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Robert V. on

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RICHARD H. on

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Outstanding service

April D. on

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jessica W. on

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Drop off was very easy and the customer service was wonderful. Staff was very helpful.

Jodi W. on

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Dan B H. on

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Trailer was sandy inside. Rear doors were not latched, and took a lot of moving up and down to finally get them to latch.

Edwin M. on

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Outstanding service. Need a trailer on short notice and didn't have a tongue or ball and wasn't sure if my lights worked as I had never towed with this vehicle. The staff was friendly, helpful and very accommodating. If I could give 10 stars I would.

RICHARD H. on

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Exceptional customer service Computer problems slowed the pick up. Very very helpful and polite. Cleaned trailer immediately when noticed it needed sweeping. Have use site about 6 times and will continue.

Dan H. on

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These folks are wonderful! Had the tow trailer hooked up to the truck before we go there and helped load the van on the trailer and tied it down. Very friendly, knowledgeable, and efficient.

Malisa B. on

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James D. on

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MARK L. on

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Christopher N. on

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LAURA L. on

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Elann S. on

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Whoever does the estimation of miles needed for a trip under estimated alot. I am angry about the overage of miles. I didn't do any extra driving and was charged for almost 40 miles over....

GARY H. on

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Gary H. on

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ALEXANDER N. on

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Kathy M. on

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Everyone involved was very nice and answered any questions we had.

Gregory T. on

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IT WAS VERY CONVENIENT

DAN H. on

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Nothing. Everything went well.

Jeannette C. on

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Carrie H. on

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Varda W. on

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Richard H. on

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Richard H. on

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Great location

Andrew B. on

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MARK O. on

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I have rented two trailers in the last 2 months and both times there was a problem with the lights. on one the LH running and blinker did not work and on the other the licence plate light didn't work.

JOHN M. on

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Very Pleasant, I will use them for any other moving needs.

Mark A. on

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RICHARD H. on

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Outstanding service Highly recommended

JEFF G. on

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CHRIS W. on

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JIM M. on

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clint T. on

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I ordered the smallest truck but received the next size up. When I returned it, there was a lot of confusion as the person behind the counter did not know how to do paperwork due to the normal person being out. I was charged for the truck they gave me, not the one I ordered, which was a hundred dollar difference. No paperwork was given to me upon return, it was emailed to me after. I have rented from Uhaul in the past and when the truck is not available that I reserve, the next size up is utilized at no extra charge. This time I felt like I was taken advantage of and I will not use Uhaul in the future.

frank G. on

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Nothing,they are doing a great job.

CHRISTINE H. on

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Small, out of the way location. Staff couldn't have been nicer and went out of their way to help me!

bill B. on

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easy to access location, great equipment and no issues at all

GARY S. on

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Not a thing great

Bud C. on

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Courteous and prompt service. I wouldn't change a thing. From reseveration, to return everything was excellent. Thanks. SRH

LONDALL G. on

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SUSAN B. on

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Let customers driving trucks that they have to stop at agricultural stop...so they don't get stopped by state police and get issued a warning.

Suzanne D. on

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amy C. on

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ROGER B. on

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Steven R. on

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DEBRA C. on

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While the personnel was helpful and accomidating, the availability of services was not. Help with purchase of needed items was limited to poor directions to a local auto parts store, nothing was available at the pick up location and info about what to purchase elsewhere was not offered. This location was not the one I requested and was out of my way and took a great deal of my precious and short time to pick up my trailer.

Justin R. on

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This is the best U-Haul location I've ever used. Excellent service

JUSTIN R. on

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GARRY K. on

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ANATOLIY Z. on

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