Customer Reviews for Suwannee River Feed & Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Suwannee River Feed & Hardware

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Harry S. on

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I don’t normally put out my opinion but this is a rare case. Not to reflect on U-Haul it’s self but just this location. These people are both liars and thieves. I rented a little truck for a day. Day rate and miles. Took the paper work out to get the truck, it said the truck had 3969 miles on it when it really had 3990. I took her out and showed her and she said she would fix it. I put 6 miles on the truck and they charged me for 27 and then lied on the paper work about the gas gauge. I think that they think they can get away with screwing all the elderly people that live around this location. Andy S

Jennifer M. on

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I didn't receive notice that I needed to have my driver's license uploaded to U-Haul. I was not able to upload it on site through the link sent to me by a person sitting at a desk in front of me. The linked page would not allow me to shoot a photo. I don't understand why I wasn't able to upload a photo directly from my photo gallery on my phone, but was forced to fail using the linked page. She reluctantly took my license and manually entered it into the system. This evolution cost me fifteen minutes while standing in and unairconditioned feed store that smelled of rodents and dead beasts and who knows what else (I understand it's a rural store, but had I known beforehand/ or been able to upload form my gallery it wouldn't have been such a pain) . C'mon U-Haul, you've got to do better than this!

NAKIA B. on

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nellene T. on

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Overall, what made this location so exceptional was the customer service I received

WILLIAM F. on

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Frances G. on

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Martha T. on

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Stephen J. on

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very nice people and very helpfull

ricky N. on

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louis M. on

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Small location limited inventory for quick pickup and go.

JERRY H. on

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Robert V. on

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RICHARD H. on

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Outstanding service

April D. on

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jessica W. on

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Drop off was very easy and the customer service was wonderful. Staff was very helpful.

Jodi W. on

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Dan B H. on

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Trailer was sandy inside. Rear doors were not latched, and took a lot of moving up and down to finally get them to latch.

Edwin M. on

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Outstanding service. Need a trailer on short notice and didn't have a tongue or ball and wasn't sure if my lights worked as I had never towed with this vehicle. The staff was friendly, helpful and very accommodating. If I could give 10 stars I would.

RICHARD H. on

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Exceptional customer service Computer problems slowed the pick up. Very very helpful and polite. Cleaned trailer immediately when noticed it needed sweeping. Have use site about 6 times and will continue.

Dan H. on

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These folks are wonderful! Had the tow trailer hooked up to the truck before we go there and helped load the van on the trailer and tied it down. Very friendly, knowledgeable, and efficient.

Malisa B. on

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James D. on

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MARK L. on

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Christopher N. on

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