Customer did not leave a comment.Mark H.
Customer Reviews for Suwannee River Feed & Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David W.
Quick and easyROBERT D.
Customer did not leave a comment.James B.
Customer did not leave a comment.Stephanie N.
Customer did not leave a comment.AMANDA R.
Customer did not leave a comment.Kennedy R.
Customer did not leave a comment.MARCO E.
Customer did not leave a comment.JIMMY C.
This has nothing to donwith the location i rented the truck from but, the odometer is wrong, wrong, wrong! It showed i traveled 55 miles. The numbers on the odometer were correct at the start and finish of the trip but the mileage is inaccurate. I used my personal vehicle (2018 tacoma) to map the mileage. The uhaul truck odometer shows way more than the actual. Shame, shame, shame!!!Thomas S.
Customer did not leave a comment.James S.
Customer did not leave a comment.Wayne H.
Customer did not leave a comment.Alvin W.
Keep up the Good work!Tony H.
Very friendly and helpful staff, location is easy to find and access. Really enjoyed the quaint, old-fashioned hardware store too! Also handy to have a gas station right next door.Levy D.
It was a Sunday so I it was just drop off the truck and place the key in box and on my way thanks againwilliam D.
This location was over an hour away from the town I live in but was the only one with any trucks available for my date even though I reserved a truck over a week prior. They did not give me extra miles for the trip.Richard B.
over all great service. question on why had to provide 3 phone numbersShawn H.
Customer did not leave a comment.KEVIN H.
The drop off place was great!peggy W.
Store manager was great, she had be hooked up and going in no time.Eric R.
Small store with very helpful and friendly people.Claire S.
Customer did not leave a comment.Keitha B.
Altered my contract adding safe move insurance which I had declined when making the reservation. Then wouldn't delete it. Shady business beware of this location. Never ever use this placeGary Q.
Customer did not leave a comment.kimberly L.
I don't normally put out my opinion but this is a rare case. Not to reflect on U-Haul it's self but just this location. These people are both liars and thieves. I rented a little truck for a day. Day rate and miles. Took the paper work out to get the truck, it said the truck had 3969 miles on it when it really had 3990. I took her out and showed her and she said she would fix it. I put 6 miles on the truck and they charged me for 27 and then lied on the paper work about the gas gauge. I think that they think they can get away with screwing all the elderly people that live around this location. Andy SHarry S.
I didn't receive notice that I needed to have my driver's license uploaded to U-Haul. I was not able to upload it on site through the link sent to me by a person sitting at a desk in front of me. The linked page would not allow me to shoot a photo. I don't understand why I wasn't able to upload a photo directly from my photo gallery on my phone, but was forced to fail using the linked page. She reluctantly took my license and manually entered it into the system. This evolution cost me fifteen minutes while standing in and unairconditioned feed store that smelled of rodents and dead beasts and who knows what else (I understand it's a rural store, but had I known beforehand/ or been able to upload form my gallery it wouldn't have been such a pain) . C'mon U-Haul, you've got to do better than this!Jennifer M.
Customer did not leave a comment.NAKIA B.
Overall, what made this location so exceptional was the customer service I receivednellene T.
Customer did not leave a comment.WILLIAM F.
Customer did not leave a comment.Frances G.
Customer did not leave a comment.Martha T.
very nice people and very helpfullStephen J.
Customer did not leave a comment.ricky N.
Small location limited inventory for quick pickup and go.louis M.
Customer did not leave a comment.JERRY H.
Customer did not leave a comment.Robert V.
Outstanding serviceRICHARD H.
Customer did not leave a comment.April D.
Drop off was very easy and the customer service was wonderful. Staff was very helpful.jessica W.
Customer did not leave a comment.Jodi W.
Trailer was sandy inside. Rear doors were not latched, and took a lot of moving up and down to finally get them to latch.Dan B H.
Outstanding service. Need a trailer on short notice and didn't have a tongue or ball and wasn't sure if my lights worked as I had never towed with this vehicle. The staff was friendly, helpful and very accommodating. If I could give 10 stars I would.Edwin M.
Exceptional customer service Computer problems slowed the pick up. Very very helpful and polite. Cleaned trailer immediately when noticed it needed sweeping. Have use site about 6 times and will continue.RICHARD H.
These folks are wonderful! Had the tow trailer hooked up to the truck before we go there and helped load the van on the trailer and tied it down. Very friendly, knowledgeable, and efficient.Dan H.
Customer did not leave a comment.Malisa B.
Customer did not leave a comment.James D.
Customer did not leave a comment.MARK L.
Customer did not leave a comment.Christopher N.
Customer did not leave a comment.LAURA L.
Whoever does the estimation of miles needed for a trip under estimated alot. I am angry about the overage of miles. I didn't do any extra driving and was charged for almost 40 miles over....Elann S.
Customer did not leave a comment.GARY H.
Customer did not leave a comment.Gary H.
Customer did not leave a comment.ALEXANDER N.
Everyone involved was very nice and answered any questions we had.Kathy M.
IT WAS VERY CONVENIENTGregory T.
Nothing. Everything went well.DAN H.
Customer did not leave a comment.Jeannette C.
Customer did not leave a comment.Carrie H.
Customer did not leave a comment.Varda W.
Customer did not leave a comment.Richard H.
Great locationRichard H.
Customer did not leave a comment.Andrew B.
I have rented two trailers in the last 2 months and both times there was a problem with the lights. on one the LH running and blinker did not work and on the other the licence plate light didn't work.MARK O.
Very Pleasant, I will use them for any other moving needs.JOHN M.
Customer did not leave a comment.Mark A.
Outstanding service Highly recommendedRICHARD H.
Customer did not leave a comment.JEFF G.
Customer did not leave a comment.CHRIS W.
Customer did not leave a comment.JIM M.
I ordered the smallest truck but received the next size up. When I returned it, there was a lot of confusion as the person behind the counter did not know how to do paperwork due to the normal person being out. I was charged for the truck they gave me, not the one I ordered, which was a hundred dollar difference. No paperwork was given to me upon return, it was emailed to me after. I have rented from Uhaul in the past and when the truck is not available that I reserve, the next size up is utilized at no extra charge. This time I felt like I was taken advantage of and I will not use Uhaul in the future.clint T.
Nothing,they are doing a great job.frank G.
Small, out of the way location. Staff couldn't have been nicer and went out of their way to help me!CHRISTINE H.
easy to access location, great equipment and no issues at allbill B.
Not a thing greatGARY S.
Courteous and prompt service. I wouldn't change a thing. From reseveration, to return everything was excellent. Thanks. SRHBud C.
Customer did not leave a comment.LONDALL G.
Let customers driving trucks that they have to stop at agricultural stop...so they don't get stopped by state police and get issued a warning.SUSAN B.
Customer did not leave a comment.Suzanne D.
Customer did not leave a comment.amy C.
Customer did not leave a comment.ROGER B.
Customer did not leave a comment.Steven R.
While the personnel was helpful and accomidating, the availability of services was not. Help with purchase of needed items was limited to poor directions to a local auto parts store, nothing was available at the pick up location and info about what to purchase elsewhere was not offered. This location was not the one I requested and was out of my way and took a great deal of my precious and short time to pick up my trailer.DEBRA C.
This is the best U-Haul location I've ever used. Excellent serviceJustin R.
Customer did not leave a comment.JUSTIN R.
Customer did not leave a comment.GARRY K.
Customer did not leave a comment.ANATOLIY Z.
Customer did not leave a comment.