You need a way for customers to contact someone to troubleshoot issues. The key was difficult to get to, my second driver was unable to authentic on the app and no one was there to troubleshoot. Additionally i couldn't ask questions about the rental, as there was also no contact information easily available.
Beth D
Customer Reviews for TBC Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.