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Jillian M.
Customer Reviews for Talmage Farm Agway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kim and the entire crew could not have been more helpful. It was a last minute rental and Kim went the extra mile to contact me to let me know there had been a cancellation and the trailer was available. I was very impressed with the entire experience. Excellent customer relations!
Micheal C.A sign in the front for where the U-Haul office is would be great, but that's it. Everything went smoothly.
Zach G.very happy good rate nice people nice trailer and the helped me pick up and drop off
GERARD M.The place is clean. The staff is friendly, knowledgeable, and helpful!
Preston L.Excellent service end to end, thank you!
Dean S.Agway is always a great place to rest U-Haul equipment. SUPA - DUPA
Nathalie M A.Great service, easy access to equipment. Great price!
William S.Needed truck last minute and the location in Riverhead NY had good selection process to rent maybe 5 minutes
BENJAMINM T.Very professional staff. I Rent at once a month or so.I have never had an issue with anywhere in the rental process. I do find the app a pain to use however.
William W.Convenient, nice people, easy paperwork
Louis E.Great staff. Quick service.
DAVIDW K.Excellent service, very clean truck.
Andrea M.Start with a full tank of gas. Renter then returns with a full tank of gas…
PHILIPM K.Guys at the site could not have been more helpful. Would highly recommend this site
JOHND K.Make sure to clean the vehicle before renting it!
JESUS Z.Front headlight was out but otherwise they were great. Did not see headlight out till later in the day
ROBERTN T.👍👍
JOANNA D.Not the stores fault - pickup truck was heavily smoked in , spent 45 min scrubbing to alleviate the smell .
TIMALLEN T.The radio in the truck did not work. There's nothing worse than spending hours on the road with no radio.
Mark N.The only thing,that really irked me was when zi picked up the motorcycle trailer. The woman handling the reservation said she needed a contact number. I gave her my fathers cell number, then she says she is going to call him. I couldn't even get a word out of my mouth, and her phone was ringing. My father suffers from some memory loss. He did not need this type of call. The way she introduced herself . The call sounded like she was calling, to report a problem. Not smart .What if I did not have another contact? Would my reservation not be accepted?. The rep said it was due to 911, I would like to here if this is true. Sounds like B/S to me?.
MICHAEL B.They gave me the trailer knowing that the side running lights were not working. While driving my truck indicated to my there is a short in the rear right lights. I was driving at night so this was a big issue to me. Fix your crap before you send it out!
DAVIDJ C.Very friendly staff
Piotr M.I find your mobile website difficult to navigate.
William W.Great experience. Hassle free. Staff were very helpful. I will definitely be back.
ANTHONY K.This is the second 10' box truck I have rented in a year and they both were full of dirt in the back, this one was worse I had to sweep it out and wash it down to put furniture and things in it! Otherwise everything was fine. Thank You
Lou A.This location was the closest to me and my move, although it was 45 minutes away. I wanted to pay for my Saturday truck rental on Friday so the driver of the vehicle could just stop by, show his license and pick up the truck on the way to my home, since he lived in the area. The location manager said that it was a Uhaul policy that I had to pay the same time I was picking up the truck. This meant that I had to get up at 5:30am, ready myself in my packed up home and drive almost an hour just to pay for the truck and drive back home and wait for the truck to arrive… I felt this policy wasted my time, my gas and could have been more efficient by allowing me to stop by when I was already in the area instead of making another trip. Otherwise, you have a great operation. Maybe make it more user friendly…. Moving is already stressful and makes for a long and exhausting day. Thank you. S. Heller
SUSANN H.I had checked off “clean†when taking the truck. After I got in the cab, I discovered that it was filthy (cigarette butts on the floor, gum and gum wrappers in the door pocket, etc.). Aside from that, the people who assisted me checking the truck out and checking it back in (Kim and Mike, respectively) were very professional and personable. I would absolutely use this service again.
THOMASP M.It was a wonderful experience picking up the vehicle there. The people who ran it were very nice and everything was organized. I would recommend them to anyone.
JOSEPH K.Keep doing what you are doing.
WILLIE F.I've rented a truck multiple times and it has always been a great and smooth experience . Super nice people .
MARYCATHERINE M.Great place quick polite service couldn't ask for more
JAMESWILLIAM M.Excellent service and patience from staff. Helpful knowledgeable. Thanx.
KATHLEEN K.Your website and U-haul on line is very slow and the people had at Talmadge had a difficult time connecting to your website.
claudia V.Friendly service. Equipment was as described and ready to go at the reserved time.
EDWINJEROME W.The trailer had no Jack on the front. Made it a terrible time to disconnect on and off. A bad experience. Next Time I will check and be sure you give a jack or I will not rent again. A real pain in the ASS
Robert S.Sherri in the office and staff were extremely helpful
TIMALLEN T.Registering on line is too slow, awkward and time consuming. The old fashion way of swipe my license and credit card is much simpler and quicker.
Harry C.Very helpful service people. Helped us attach and remove Trailer.
DIANEINGRID S.