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ADRIAN ESTEBAN Q.
Customer Reviews for Talmage Farm Agway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hello, Agway's team are very helpful with there customers. I appreciate the team so much. They will assist you any way they can. But if someone asks for a certain truck, if it's not there. Agway's team will explain to you the day and time the truck will arrive. I appreciate Agway's team so much, thank you for your help and assistance.
SUSAN E.Very smooth transaction in and out with no problems
Charles F.New van-gear service-will return
Mallory S.Allow customers to return the vehicle to any location
MICHEAL H.What an easy process. From the minute I came to the counter I was greeted nicely and taken care of. Trailer was perfect! It escorted my new beauty to my home. Thanks again Talmage Agway
Brian J.Friendly and professional folks over at Talmage. I would gladly do business with them Again. I have no suggestions because they did Everything perfectly.
DAVID P.Great customer service. Easy check in and return. I always use this location.
SCOTT H.Very friendly helpful receptionist
LAWRENCE M.I rented a 6x12 enclosed trailer to transport furniture. While traveling through heavy rain, the trailer leaked causing my cargo to become wet & stained
Bill S.Sean and staff at Talmage were professional, friendly and provided needed guidance. Thank you! - Dave S
david S.Great job
Michael S.i went to orginal drop off and couldnt take it as no room. BS...i had to drive 3 miles and drop of at another place. So this place is desolate. walked around for 5 to 10 minutes to find anyone and this guy was clueless...just drop it there.. .i am like you dont want to look at it if all is ok...no...its fine and thats that. you wasted more of my time which shouldnt be on a small deal
Adam G.Service at Agway was excellent. I wish the van had a backup alarm and maybe a back up camera. Manhattan parking isn't the easiest.
DAVID G.I got charged $150 more at destination because mileage was over.. which we did a lot of detouring on the way to New York could not go on most streets out there so next time add more mileage for someone going across country like that .. that way there's no surprise charges when we return the truck
ROYCE B.I don't think anything. It was easy
CINDY L.I was nervous upon the return as the lighting in the yard was very low and dislodging the trailer, chains , safety clips etc became difficult. Having my truck running and being in an unfamiliar yard under the truck was concerning but not a big deal since I had protection. The operation is professional and organized. Staff 👍
mark S.The truck's alignment was off and wheels out of balance making driving in a straight line difficult. Other than test driving at highway speed, this is obvious with position of steering wheel when wheels are in a straight forward position. Driving on a particularly windy day could be dangerous. I got my job done, and the people at the U haul were very courteous and professional. I am adding this comment simply out of helplessness.
pat O.The hand truck that we did not want, request or need was blocking one side of the cargo entrance. We specifically got this large truck because we had very large items to move, and we were obliged to lift the largest and heaviest of them over a hand truck zip tied in our way to avoid incurring an extra fee. This is a perplexing and extremely inconvenient feature.
Joshua T.I rented a full size Chevrolet Van and although the exterior was clean the interior was a mess. It's kind of understandable though as it is a Cargo/Work Truck and not a passenger car.
thomas R.Everything went fine, as planned.
Stephen A.Bob, from River Ave made this all happen nicely. Thank you again, like you all did three years ago. Best Christine
christein G.Very pleasant personel made our experience very good!
JOSEPH V.First of all I want to thank Nicola from the Food Fair/ Uhaul site in Riverhead. She was so helpful. When I called to order a van she said they didn't have one but found one for me at Talmage. Made the reservation and had my confirmation within minutes. Seamlessly picked up the van and we were able to return it after hours. thank you!
PEGGY K.The person who hooks up the trailer to my truck did not bother to take the time to explain how the hitch was attached or how I would go about unhooking the trailer from my truck. He also didn't explain how to use the anchoring system to anchor the vehicle I was towing to the trailer.
ROBERT L.Excellent attention, very recommended
Victor M.I did not use the dolly in the truck and I got charged for it, ridiculous
francis W.Friendly and professional service!
Preston L.The rental truck wreaked of cigarette smoke. The floors were sticky. This was not our original pick up location. U-haul called us the day before and had to move our location due to maintenance on the truck we rented...this is not the first time U-Haul did this. A couple months ago we also rented a truck and the day of they called us saying the person before us extended their reservation and therefore they needed to move us to a location that was very far away from our moving location. Overall we are very disappointed with U-haul and have found their services to be unreliable and inconvenient.
Gregory L.Old trucks and not well maintain. Dash board flashing need change oil. Need improvement.
Eldred J.Keep up the great job
stephan B.Maybe a little less paperwork. It took 15 minutes to submit my license info to the computer. Otherwise it was a great experience!
VICTOR G.My original location in Manorville was awful in appearance and felt unsafe. I was signed up for the 24/7 pick up which I stood there for a 1/2 and was not able to access it. I rescheduled my pick up the next morning at same location and was sent text that the truck was in Holbrook. I drove to Holbrook to find out the truck was in Riverhead. I then received 2 emails, 1 which said the truck was in Manorville and the other said it was in Riverhead. Although ever person I spoke with was very kind, the system and all of the incorrect information caused me to lose 3 hours worth of very valuable work time on a extremely large event I was preparing for. At this point I do not feel confident in using your company in the future.
Kelly P.Kim at Talmage Farm is always great and happy to help! Have used multiple times and a great experience every time!
Victor B.Great staff
MARTIN C.