Customer Reviews for Talmage Farm Agway
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Talmage Farm Agway
Jon B. on
Couldn't be better.
Christian R. on
Awesome!! Doug and Mike r the real deal!!
kardo T. on
For me and many user I know it’s affordable and reliable and also comfortable well put together ☑ï¸âœ…💯💯
janet M. on
Owner friendly and helpful. Building not inviting
ROBERT G. on
People were very very nice and helpful. All was explained. Quick and painless experience. Thanks.
Charles P. on
The truck was dirty, inside and out. The transmission seemed to be slipping a bit. The transaction was very pleasant and it was a quick pick up and return ...
Allen F. on
I was trying to help out a friend and my daughter who were moving. They made a reservation at the closest place that had the trailer size that we required. Since neither one of them had experience with pulling a trailer or having a vehicle that could Paul they required my help because I owned a truck. I went to pick up the U-Haul at the scheduled time, the trailer tongue did not have a jack so the tongue was laying in the mud on the ground, There were no young guys around to help put the tongue on the ball of my truck hitch. So the older gentleman probably close to my age went in the back of the U-Haul trailer open the door climbed on to act as a counterweight while I lifted the tongue to try to get it on the ball. OK we got past the first obstacle,. Next We hooked up the lights. One side of the lights worked the blinkers did not nor did the right side lights the bottom lights on the trailer did not work at all. This U-Haul depot was that an old filthy gas station. The customer that was getting gas happened to be an electrician and try to help with the wiring to get the lights working. We spent quite a bit of time messing with things and could not get it working. Finally we gave up and he called another depot dealer of U-Haul trailers in which I had to go over there and try and hook up another one at a different dealer, which was more of a hassle. I went to the other U-Haul to pick up the trailer they did not have the credit card that was used by my friend that was more hassle dealing with the payments then there was another issue with the lights on the trailer. Well I took it over to the friends house so she could fill the trailer with her belongings. The back of the Trailer was loaded with trash and dirt from the last move it was never cleaned out. So we ended up cleaning out the trailer. She loaded the trailer I drove it over to the Destiination we unloaded it then I took it to my daughters house in which she loaded her stuff and I took her stuff to its destination. I lost a lot of work due to the issues I had just picking up the trailer.The fact that your trailers do not have a tongue jack is very sad. I understand that people take the trailer off their tow vehicle and then put it back on and you do not want to be responsible but you can have them be responsible and explain that. The entire move took longer than the time expected, so we kept the trailer for an extra couple of days in which you added on insurance which made it pricey per day. We got to the depot where we first rented the trailer went inside to tell them we were returning it and they said in a few minutes we would have somebody come out to check it out and get it off your truck. 20 minutes later we have to call inside to see if anybody was coming out to help us. Both my friend and my Daughter and myself all agree your call it was a nightmare
Andrea C. on
They assisted in fixing mistakes that would have charged us for the drop off. That’s all.
Chengcheng L. on
If you need truck, rental Uhaul.
Gerard M. on
Help out the customer
James M. on
nothing i can think of . was very pleased and was satisfied with cost
Laureen G. on
Locations nice, but add on fees make advertised prices deceiving. Change your pricing structure to be more transparent.
Charles M. on
The experience was seamless from beginning to end. This was my 4th time using U-Haul and I have always had a great experience with the staff, equipment, pricing, pick-up and drop off.
Stephani C. on
Was not happy with the experience at all. Customer service was lousy at the location was charged double the rate from mileage because it’s a peak time of the month and a Saturday...paid triple the amount to use the truck to go half the distance as my last rental. U-Haul experience. Not happy at all! Will not use again.
JOHN M. on
The only thing was the cost per mileage was a bit expensive to ME while the $19.95 daily rental rate is excellent. If you are only driving for short distance the mileage rate is not bad. But long distance VERY EXPENSIVE!!
michael G. on
Efficient checkin.
omar M. on
I love that you can reserved the truck!!
Elliot P. on
Very efficient and professional. Everything went very smoothly
JAMES S. on
theres no way I used 4 gals of gas in 23 mi.i was over charged and the gauge was actually below full when I received the vehicle
Patricia G. on
The van I was given had the change engine oil soon light come on not long after I left the facility. I did not know how long it was on so I did not use it. I returned to the facility within 2 hrs of finally getting out of there. It was a waste of my time and money!
WALTER D. on
The rental went smoothly.....
Joe S. on
There is false advertising going on here. The trailer said $24.95. This was significntly less than what I was charged. When I asked to be charged the right rate, they said no. I asked why the rate was not right and they said it's Uhaul's trailer and they haven't updated it. I should be refunded the full rate due to the false advertising.
HAROLD E. on
Good location nice friendly service
PATRICK Z. on
Website was poor. It showed choices for the equipment I wanted but would not allow for "continue" button because it was not available at the uhaul distributor in my zip code. So after 15 minutes of frustration I had to phone customer service just to make a reservation. INSTEAD, the website should have an option "Sorry, not available in your zip code, here are distributors outside your zip code that have the equipment available" and then give that menu.
LINDA H. on
The staffperson was knowledgeable and professional. Excellent customer service!
Catherine O. on
I was very fortunate to rent a new van which was wonderful to drive. I would definitely rent from this location where the service was outstanding! Thanks
Edward P. on
Staff was excellent
HAROLD E. on
Very satisfied. Nice clean trucks and excellent location.
Daniel S. on
Maybe a night drop off box for the keys. I returned my rental at about 11pm last night ( a day early)and had to come back to agway in riverhead and drop off the keys for it this morning. Not a big deal.but,a drop box who be helpful.
william F. on
No comment at this time.
Richard K. on
It was fast and very easy.
james W. on
Every thing went well courteous and friendly
Raymond K. on
The online reservation system seems defective. I searched with an expanding area until I found an available unit. Only to be told it wasn't available and I would need to go elsewhere. Which ended up being the place right up the road from me that first said it wasn't available! Huh?
Dean M. on
Great location... excellent staff, very friendly . Best Uhaul experience thus far. A+.
Robert S. on
AC DID NOT WORK. TOLD PERSON AT DROP OFF LOCATION, HALEIGH, WHOM SAID I’D GET A CALL FROM HER MANAGER. DID NOT GET A CALL
rick K. on
Very easy transaction and fast
Awilda N. on
Return the difference in my quoted price and all locations should except all truck not meals me go to 3different location
James C. on
Can’t really think of any. Had a great experience.
MICHAEL B. on
I rent from my local U-Haul on Osborn Ave in Riverhead at least 2-3x yearly and they are always professional and accommodating. Good people and good service. Thank you.
Arthur R. on
Staff was great in helping secure and unsecure the trailer. Everyone was overall very friendly so made it a great experience to be there.
Donald W. on
This location accepts cash the drop off did not what kind of company do you have where one store can accept cash and the next looks at me like I have five heads and says I don’t know why he would accept cash we are not allowed to do that and then while waiting for my deposit to come back into my account (that I had to wait until I said “am I going to get my deposit back or whatâ€) the money was then taken by bills so thanks I won’t get to eat this week but you got your fucking deposit I’ll never use u haul again fuck you
GEORGE K. on
I don't rent from this location or used uhual in over 10 years
Kenneth B. on
Strap Ratchet needs to be replaced.
Doug K. on
not have needs oil change blinking from start to end of rental..and told don,t worry about it they will get to it ???
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