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JEROME A
Customer Reviews for Talmage Farm Agway
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had four packs of blankets unopened and untouched, and they would not refund
BRENDAN LI was extremely happy with my experience! You exceeded my expectations! :)
JULIE AThank you
MATTHEW NInterior of truck should be cleaned and sanitized
VINCENT MI rent a lot of U-Haul equipment. Usually motorcycle trailers or small open trailers. This was my first time, renting a large and closed cargo trailer. And also the first time using this location. I far one of the best experiences I’ve had. The entire staff from the woman that answered the phone as I started to panic because I was gonna have to pick it up later in the day than originally anticipated And she calmed me down and assured me that I would not lose my reservation. They worked with me every step of the way and I now have a new U-Haul dealer!! Everyone was nothing less than 100% accommodating, professional, and overall extremely friendly!! I would recommend Them to anyone I know looking for a U-Haul
NICHOLAS ENothing
WILLIAM LNothing. They all were a pleasure to deal with
SCOTT MQuick and easy renting from this spot
STEPHEN CLubricant is necessary
JONATHAN KThe attendance at the counter to pick up and drop off was very helpful. She was the only one there and I was not savvy with taking scan of my id. She give undivided attention to my struggles and had me on my way. On my return, A young man check out the truck and all was well. This is my second time renting. I had no reservations, but I was able to get a van. God Bless them
DAWNE WThank you
PAUL SThe tires were low on air, everything else was fine
JOSE GWasn't told had to be back at a certain time and was 30 mins late and got charged for full day . When I called was not treated well and seemed like they didn't care how much it was!!!! Very disappointed with experience.
SCOTT MExcellent staff at Agway!
PATRICK GThe customer service agents were very knowledgeable and very helpful.
MILTON DI was well satisfied, with the current service at the Talmage farm Uhaul rental at 1122 Osborn Ave Riverhead New York 11901.
WARREN DMillas gratis
RODRIGO EExcellent
Keith PI think overall you’re just right the way you are now the customer service was excellent. especially with the first lady that I talk to when I made the reservation and the one who closed the ticket when I returned the truck. it was the same lady. I wish I knew the name.
GIOVANNI MHonestly, I have no comment for improvements. Because everything with my u. Haul rental went as smooth as possible. I couldn't ask for anything better.
FRANK CSecond time using Talmage U-Haul. This is the only place that I will be renting U-Haul equipment from now on.
CHARLES SExcellent service
LILLIAN LGreat job by all involved. Will rent again 100%
THOMAS CRESPECT your customers and be kind. I have a vocal disability and autoimmune disease that causes difficulty speaking and requires me to be masked at all times for health reasons. "Donna" (who was visibly annoyed at my voice and my mask and rude) could use a lesson in customer service and a lesson about the ADA's requirements for people with disabilities. I'm sure they don't care that I will go anywhere else if I need a trailer.
DONNA CWould definitely use them again!!!
KAREN LI had a great experience, first time trailering. The team there made all connections and had me on my way in no time. Thank you all
ROBERT AThey had no clue on how to process paperwork. Was told lights worked which did not. Needed to drive all night with flashers and praying not to get ticketed or killed. I called on road and told call customer service. I can guarantee you I receive no response from U-Haul.
WAYNE DVery accommodating. There’s a trailer there for me anytime I need it. Thank you to all the staff.
William HFast service and reliable equipment. Great helpful efficient staff.
walter gThe lady who helped me was very kind and knew how to explain the car rental very well.
WILSON TThe guy who hooked up the trailer did an excellent job and went above and beyond to make sure I was taken care of.
Russell MThank you! Easy and affordable.
Edward CNo recommendations for improvements - The entire experience went very smoothly from booking to pick up and return.
MANUEL VEase of rental and return was appreciated greatly
NICHOLE SReady when i went to pick ,up clean, and enough fuel for the job ,which i refueled before returning
Annette KThe member of staff was very kind to help direct us
Tessa HVery friendly and easy to deal with. Great customer service.
Philp aEverything here was professional. No the same in south carolina where they continued to rent my space a month beyond its use and when reported to the fraud department zero response. Talmage was wonderful.
Robert GFantastic place + service. Would recommend to everyone! Such a great experience which is always welcome but especially during a move which is stressful.
Seton TGreat experience I would recommend to anyone needing a uhaul
BUTCH NWhy are the 6 X 12 trailers only available for round trips? that is not very convenient.
KEVIN SNothing. Processed was incredibly simple. Staff at this location were friendly, knowledgeable, and a pleasure to work with.
MARC BRelaxed and friendly service.
Andrew K