Great U-Haul dealer/location.
Randy Y
Customer Reviews for T&C Grinding Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The store owner was very friendly and explained everything clearly. Great customer service.
Kim AGreat and friendly staff that took care of all questions and concerns.
Alexander RI've dealt with this location MULTIPLE times and we'll continue to deal with this place because of the cleanliness of the equipment and the polite and helpful workers they have. There are other nearby places that rent U-Haul and other places that rent other competitors, but I prefer T&C grinding.
David HGreat customer service! Everyone was very helpful and friendly.
Eric HThis location was great. He was very friendly and helpful! The uhaul website gave me some issues but that was it.
joel yThe location owner Joe was super helpful. He even met me early the day of drop off and helped me with getting my car off the car hauler. He made the return very easy. I have used this location before and have always found it to be an easy process. It is my go-to location in the area.
Paul SJoe was very helpful and accommodated my pick up time request without hesitation. Great experience!
Nicholas HGreat customer experience. It was snowy and the had the truck cleared of snow, warmed up and ready to go on an early Sunday morning. Great to work with.
ROBERT MThe outside of the location looked ok. Not very organized and not what I expected. The guys that we spoke with were very nice but they didn't have much information as to what we were told about our contract.
RACHAEL RYou guys and gals were amazing. Thank you so much for making this move so easy. We cannot explain how grateful we are coming from Colorado all the way to North Dakota.
Jessica SOverall no problems at all. Quick friendly service and a nice truck.
JUSTIN MEverything was ready and waiting when I arrived. Clean truck, nice guy to check me out and provide instructions, short turnaround. Couldn't really ask for more
Barry DI dropped this trailer off after hours on Saturday, October 12, 2024. Do not interact with any staff.
cynthia rNot sure
Christopher MAlready been recommended to a family member, great location. Great service. Will go back next time.
Dante TBusiness hooked up equipment, checked all lights with us, replaced 2 blown fuses. Very helpful!
Ken RFantastic
Juana CThe feedback form has an option "Not Applicable" on question "Were the personnel helpful, but won't let me choose it. Why have it there then? Cannot say if anyone was helpful since we dropped the truck off on Sunday and they were closed.
Merja wJoe and his Father Dave were very courteous and friendly. Took good care of me. My rental was a very pleasant experience. Would use them again and recommend them to anybody,
John KWas a last minute rental and the manager was SUPEF helpful. Highly recommend!!
Joanna MOne of the nicest UHauls I’ve visited. Joe is the definition of customer services , 💯 asset to UHaul! Thank you!!!!!
Jayton SHelpful and efficient. I was very impressed.
Tom WVery prompt and efficient service. Very pleasant contact person (Joe Mills).
Edward FDebbie & Joe were very helpful & communication was excellent!!!
Georgia HSuper friendly reception - wish I had more time to sit and visit with the men who ran this shop.
Gerald AHe was able to navigate through the Uhaul site to enter all the information needed. Was helpful by answering my questions and hooking up the trailer.
Mike WOwner was a great guy. Ground corners on our new hitch to make it fit into the receiver. Super friendly and easygoing when we asked to pick up a day early. 5 stars +
Brian LLate night drop off options available, which was great for us.
Kathleen HDidn't know where to park the van. Owner was helpful when I called.
Samuel SGentlemen was super friendly and I was in and out since I had done the online check in ahead of time. While I had originally scheduled my equipment from a different place I was not notified with the change which was frustrating and I had to quickly drive 30 min. further to pick up the equipment.
ENRRIQUE JConvenient location and great owners, thanks!
Anthony USee above
Robert RI only interacted with drop off via phone. They were friendly and helpful but closed when I dropped off the truck. Everything else was done on the app.
Dave DGreat experience
ROBERT HI only had it one afternoon but everything went great.
Casey BSame as above. I will say the guy was much friendlier. The location was a small quansit hut which belonged to a hoarder. I not sure they ever intend for anyone to go in to the office. My biggest complaint is on U/Haul in general. It is clearly marked on all of the trailers “Speed Limit 55mph”. When traveling on an interstates with a speed limit of 75mph the vehicle with a trailer traveling 55mph becomes a danger to on the interstate.. 55mph should be removed from all trailers and a reasonable speed limit should identified and placed on the trailers. 55mph is unreasonable, unrealistic and dangerous.
James Bthe owner was rude when I spoke to him on the phone the morning aI was dropping the trailer off I made the comment that they did not open till 9am, after he thought he had finished talking and he thought he had had hung up he mocked me to someone else on his end of the conversation his wife I think. It was childish and unacceptable behavior, in addition there was no one at the shop to receive the trailer when it was suppose to be open at 9am. Its probably a good thing because there would have been a confrontation! I n addition the contact number on my contract was either wrong or went unanswered, so I looked up additional contact numbers the evening before to find out what time they opened these also went unanswered, these are people who will cost uhaul money, I would not use them if they were the only option in town!
stephen bThis equipment was old and well used. It was serviceable and performed well. It was obviously well maintained. I pulled it, fully loaded, over 1700 miles. It did the job.
Alfred BVery helpful!
Daniel DThanks!!
Nathan HConsidering the rental location was changed from the one closest to me -Longmont to Berthoud. Was not happy about that but the one in Berthoud was very helpful and had the truck needed. Truck under 60 mph was very bumpy but if maintained at 60, the ride was smoother.
Kent OOwner was willing to wait for me to return trailer same day so I wouldn't have to have it over night.
Peggy KIt was a father & son operation. The father hooked up the trailer. The son did the paperwork. The father was rude, condescending, insulting & grumpy. He thought I should know what kind of hook up cable I have. Part of it had been worn away & he said it needed to be replaced. When I took the trailer to drop off they said my cable was fine. The son was better but had an attitude & wasn’t respectful. I would only go back there if there was no other place within 50 miles to rent.
Nancy Snice that there is uhaul pick up and drop off in the small town of Berthoud. Thank you
Timothy LKind, friendly service
Dan SThe process was fine. The guy was fine. But it was a hole in the wall 30 miles from where I wanted to pickup.
Robert HService was quick and thorough.
Mark BTake proper care of the customer, don't assume they know everything. Fuel in the tank should be full, not hear complaining from the dealer that he doesn't have the money to fill it , and do you think there going to pay me back ,NO!
John GWe had no problem dropping the trailer after hours. We called to make sure there would be no problem and were given great directions and instructions. 6Stars!!!
Patrick M