Customer Reviews for T&A Repairs LLC
(U-Haul Neighborhood Dealer)

177 reviews

22189 Main St   Courtland, VA 23837

(757) 653-9434

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(757) 653-9434

22189 Main St
Courtland, VA 23837

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

A well-established family-run business. They made it very easy for me to unhitch and finish the move! Highly recommend and grateful for them in our community, Blue Ribbon.

ANNE H 
Rating:
5.0

Very Helpful

MICHAEL G 
Rating:
5.0

Every thing was perfect

HATTIE B 
Rating:
5.0

Customer did not leave a comment.

richard h 
Rating:
5.0

This was our first time using Uhaul and definitely exceeded our expectations. It went so smoothly. We were beyond Blessed when we were offered 2 Free Days ,100 extra Miles and $100 off of our Rental .We will definitely be using Uhal again in the future. Thank you for making our trip street Free .

ROY L 
Rating:
3.0

Did not have any interaction with a real person. Dropped off the trailer and the voicemail said they would be on vacation until Monday. And the trailer had to be back Friday.

BENJAMIN J 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R 
Rating:
4.0

None

Jesse L 
Rating:
4.0

We dropped off after hours so didn’t actually have any contact with anyone but the entire process is so easy! Thank you

christopher s 
Rating:
5.0

Great location, great crew and service.

Ronnie D 
Rating:
5.0

Customer did not leave a comment.

Magdalie A 
Rating:
5.0

These guys were the best! I didn’t have to do anything — they took care of it all! 5 stars!!

WARRENHATCHER S 
Rating:
5.0

Customer did not leave a comment.

margaret s 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D 
Rating:
5.0

Customer did not leave a comment.

DOUG V 
Rating:
5.0

Friendly supportive service

Rufus M 
Rating:
5.0

Great lady provided awesome service

ed l 
Rating:
5.0

Customer did not leave a comment.

Candace S 
Rating:
5.0

Customer did not leave a comment.

Ian B 
Rating:
5.0

Ensure that tire straps on car dollies are properly installed and not twisted.

Justin C 
Rating:
5.0

You could better explain charges to the customer(s) if using a Debit/Credit Card. as well as using cash as a payment method, and make sure there's no questions. Also double check the outgoing mileage on the vehicle along with the customers.

Sandra M 
Rating:
5.0

Totally satisfied 😌 😊. This establishment is very friendly and professional.

Shelia B 
Rating:
5.0

Customer did not leave a comment.

Paulette C 
Rating:
3.0

Customer did not leave a comment.

Christopher T 
Rating:
5.0

My email indicated that I would be picking up the equipment at Red King’s Interstate Garage in Emporia, VA. When I arrived there, they did not have my reservation or the equipment. It took them several calls to learn that I needed to make a 56-mile round trip to T & A at Courtland, VA in less than one hour before they closed for the holiday. Please do a better job of communicating with customers and dealers.

David R 
Rating:
1.0

Too expensive to not have gas in the uhauls 0/10 don’t recommend

Shakara M 
Rating:
5.0

Customer did not leave a comment.

Robert G 
Rating:
5.0

Friendly and cooperative. Not the original planned drop off site, However, I used them to rent a dolly and therefore returned the truck there. I would use again.

David R 
Rating:
5.0

Customer did not leave a comment.

Jeffrey J 
Rating:
5.0

Customer did not leave a comment.

Shaniya S 
Rating:
5.0

Great local dealer!!

cris d 
Rating:
5.0

Great person very helpful

Colton A 
Rating:
3.0

Customer did not leave a comment.

Richard G 
Rating:
5.0

We got back on Sunday and there was a key drop box which was very convenient. I received my invoice by email. I have used u-haul before and have never been disappointed!!

PATRICIA W 
Rating:
4.0

Customer did not leave a comment.

Joseph F 
Rating:
5.0

Customer did not leave a comment.

ANTWAN D 
Rating:
4.0

Customer did not leave a comment.

Luther B 
Rating:
4.0

Customer did not leave a comment.

Gerard G 
Rating:
5.0

Customer did not leave a comment.

RICHARD Y 
Rating:
5.0

I had a Wonderful Experience ALL AROUND using T&A Repair to supply my UHAUL Needs. George & His Crew are Keepers! God Bless You! Philippians 1:3-6!

BEKA E 
Rating:
5.0

Great service

Cindy B 
Rating:
5.0

Customer did not leave a comment.

Mickey B 
Rating:
5.0

Customer did not leave a comment.

Shavon G 
Rating:
5.0

Trucks need to be equipped with some sort of sound/noise deadening insulation. Road noise and engine/exhaust noise is very loud inside the cab. Nowadays people rely on some sort of GPS app for directions. Most people renting UHaul trucks are traveling with them to unfamiliar places. Need to be able to hear the GPS give directions. Could not hear that without holding phone to my ear, leaving only one hand to drive with. This was not necessarily an issue on the highway. Could be very problematic and dangerous in a hectic, congested city.

Kendall E 
Rating:
5.0

Customer did not leave a comment.

Tekenya B 
Rating:
5.0

One of the small rearview mirrors was broken and not on the report.

Edward Z 
Rating:
5.0

Great experience here. The lady who helped me was super friendly and very helpful.

Trevor K 
Rating:
5.0

Customer did not leave a comment.

Scot A 
Rating:
5.0

N/A

Earl S 
Rating:
5.0

Thank u for working with us

Harry B 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

All good

Barry H 
Rating:
5.0

I like the fact that it was there on time for pickup.

PATRICIA T 
Rating:
5.0

Nothing! It was great!!

Christy W 
Rating:
5.0

A service agent from UHaul called me the day before - told me they were going to cancel my reservation because they could not see my truck available- they were rude when I refused to cancel - I stated I believed they could not see it in the system - but I believed it would be there the next morning. I do feel like I was treated rudely and am very dissatisfied with the scheduler that called me Sunday June 5. The location I rented from was very courteous- and I would like to know the negative customer service I experienced is being addressed.

William W 
Rating:
5.0

Customer did not leave a comment.

CHUCK W 
Rating:
5.0

The website would not allow me to upload the cleanl picture and there for would not let me finish the checkout process. That is my only complaint. So hopefully I don't get charged extra.

Murrell S 
Rating:
2.0

Parking area for drop off was difficult to access.

Michael S 
Rating:
5.0

Great customer service.

DAVID W 
Rating:
4.0

Customer did not leave a comment.

William H 
Rating:
5.0

Customer did not leave a comment.

Abonni A 
Rating:
1.0

There are no options to pay on a trailer as you go. You physically have to unload a whole trailer into another one just to pay off the balance which is very inconvenient and customer service is one of the worst I’ve dealt with.

BRUCE L 
Rating:
5.0

You guys are super great very friendly and understanding! Keep up awesome customer service

Monique T 
Rating:
5.0

Please look at the notes/records for this rental. I'm completely disappointed with U-Haul. I received notice of the pickup location change two hours prior to pickup, UNACCEPTABLE. The change was well over 60 miles away. UNACCEPTABLE. Although the truck was at the new pickup site, none of the equipment I need was available. I had to drive to three other U-haul location to pickup the needed equipment. UNACCEPTABLE

John A 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA L 
Rating:
5.0

Customer did not leave a comment.

GLENNANTHONY C 
Rating:
5.0

Hire more people at other locations like Sabrina and Jennifer at T & A Repars in Courtland Va. - They were professional, kind and patient . Made our experience the best we've had at any Uhaul business - Thanks so much !

Harold w 
Rating:
5.0

I have used this location before and have recommended it to others.

RICHARD S 
Rating:
5.0

Customer did not leave a comment.

TONY M 
Rating:
5.0

This Lady was very nice.

Margaret H 
Rating:
5.0

Excellent customer service

Janey j 
Rating:
4.0

This is the only haul outlet local. Franklin needs

WILLIAM H 
Rating:
2.0

Fix the hole in the roof so it doesn't leak all over your stuff when it rains.

Billy S 
Rating:
5.0

Customer did not leave a comment.

NADJAH S 
Rating:
5.0

Customer did not leave a comment.

ELMER B 
Rating:
5.0

Customer did not leave a comment.

Barry R 
Rating:
5.0

Customer did not leave a comment.

Faron D 
Rating:
5.0

Customer did not leave a comment.

John D 
Rating:
4.0

Customer did not leave a comment.

MATTHEW R 
Rating:
5.0

Experience was awesome..The rental clerk was top notch.

ERIC D 
Rating:
4.0

Noing

James J 
Rating:
5.0

Customer did not leave a comment.

Angela G 
Rating:
3.0

I told the agent that I had a 12 x 12 shed that I was unloading so I needed a U-Haul big enough to put it in. He gave me a 10 x 8 van that did not accommodate the things to be moved. He should have either gotten one in for me or directed me to another U-Haul dealer in the area. Luckily, the people helping me move, solved the problem. The receptionist was great.

Linda j 
Rating:
5.0

Customer did not leave a comment.

ROBERT D 
Rating:
4.0

Having to drive 80 miles to pick up a rental is unacceptable. The 3 hour delay during a time when we were busy packing a household for moving was most inconvenient. Actually, that caused us to delay our departure by 1 day.

Sheila P 
Rating:
4.0

Customer did not leave a comment.

SIDNEY L 
Rating:
4.0

Customer did not leave a comment.

Morris C 
Rating:
5.0

Staff was extremely helpful and friendly.

Jim S 
Rating:
5.0

Customer did not leave a comment.

Monica K 
Rating:
5.0

Friendly owner of T and A in Cortland , va. Smooth transaction... thank you very much....

Diana M 
Rating:
5.0

Customer did not leave a comment.

SHIRLEY A 
Rating:
4.0

Customer did not leave a comment.

Geoffrey H 
Rating:
5.0

Customer did not leave a comment.

ANTONIO D 
Rating:
5.0

I cannot think of anything that you need to improve on. Such friendly proplr and great to have the service in Courtland, Va.

Sharon B 
Rating:
5.0

Customer did not leave a comment.

BETSY H 
Rating:
5.0

Customer did not leave a comment.

MIGUELDEWAYNE T 
Rating:
5.0

Customer did not leave a comment.

Jason G 
Rating:
5.0

Customer did not leave a comment.

Ricky S 
Rating:
5.0

Customer did not leave a comment.

Angela J 
Rating:
5.0

Customer did not leave a comment.

JEROME M 
No reviews have been submitted for this location.

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