Customer Reviews for T&T Auto Repair & Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of T&T Auto Repair & Service

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David W. on

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Tommy D. on

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Signs or directions on where to drop off vehicle and keys if personnel is not there.

cameron G. on

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Robert K. on

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William was a great help with our rental

Cassandra T. on

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Cassandra T. on

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george H. on

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Kathleen W. on

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Eric M. on

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I understand that the reservation was made late the night before the rental was to be picked up but when I arrived at the business no one was there. I had to call and wait. Not very professional.

robert D. on

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I had to call multiple times to confirm location to pickup truck, after I had called and made a "reservation" and was told I would be contacted my the " traffic division " within an hour of receiving a reservation number. I had to call back once I arrived at the city I had requested to pick the truck up at and was on hold for a little while before the representative answered. She seemed confused about my reservation info even after I have her my res # and repeated to her at least 3 times what I had requested. Then I was disconnected. After the third call and about the 6th time of explaining my request and times and location I finally found out where to get the truck from. I lost about an hour of my time trying to get the info on the location of the truck. The folks at the location in which I did get the truck were very helpful and courteous. But after the chaos of dealing with the reservation dept I probably wouldn't consider using uhaul services again. Sincerely, Robert Daugherty

joseph V. on

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Ronald B. on

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Always just a call phone call away. Helpful and in tune with your best need for your move.

omar H. on

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Make sure their receipt and bank statement match. Because mine didn't.

Richard H. on

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Richard H. on

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Service at this location was extremely friendly and helpful. Best U haul experience I've had. Thank you

Zaneta D. on

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Mr. Boot was very kind he made sure he explained the contract very well. I would highly recommend using T&T auto repair service.

Helen Y. on

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CANDRA M. on

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PATRICIA M. on

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george M. on

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george M. on

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Karen T. on

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This is not where I dropped off my rental nor was it on my contract to drop it here. I dropped off my rental at the noted location and without any communication from ANYONE, my credit card was charged because this location picked up my rental from my drop off point. Therefore, the negative rating. I find it irritating that they have enough information to charge my credit card but not enough information to call me to discuss the charge allowing me to fight it.

Frederick C. on

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Benita P. on

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carl A. on

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Took a little long to get truck .

SHARON A. on

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Keep same respectable person on the job .Thank God for his kindness and understanding because I didn't know what we needed and Mr.William solve the problem Amen!! THANKS

FELTON J. on

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very friendly people

TRACY H. on

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very nice people

Luisa M. on

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JIMMY D. on

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staff worked very great location

ROBERT T. on

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dealer just fine

LARRY B. on

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noting good workers

Michael T. on

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Nice staff

Nigel O. on

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Danny M. on

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Very nice staff, clean location. I will always try to use this location for my uhaul needs. Thanks so much!

thomas C. on

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everything fine

CORINTHA B. on

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TYRIS C. on

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Excellent

VALISA E. on

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Excellent.

WALTER J. on

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not a thing owner was very professional at his work

LARRY B. on

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not a thing everything was great

JIMMY S. on

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everything was perfect

george H. on

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Jason L. on

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I've rented a lot of u-haul trucks. This location is the best I've seen in the entire country! William went above and beyond the normal above and beyond to help us out with a unique situation caused by Hurricane Matthew. I would definitely do business here again and recommend this location to anybody that likes great service! Uhaul needs more people like William working for them.

STEPHEN F. on

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He called during my trip to check on me and insure the equipment was working ok. Very very helpful at turn in of trailer. I would recommend William and the turn in location in a heart beat!!!

john L. on

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not one thing would i improve i have rented from t and t about 5 times and each time get better i will recommend this dealer to every one the location is clean the trucks are well kepted and they do every thing they can to make your rental go as it should i will continue to rent from this team tanks t and t

LINWOOD A. on

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PAUL P. on

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Nothing I wouldn't change a thing the people made me feel right at home they treated me with a warm welcome as well as a warm smile thank you very much for your great service

Catherine B. on

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I had to drive 30 miles to pick up the truck. The Farmville people were very helpful in correcting/adding miles that customer service failed to do.

Joshua M. on

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The only thing I would improve is the check out process because the computer was taking a long time to load and process for check out.

Donna B. on

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john L. on

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i would like to thank u-haul for having a dealer that work the way t and t autorepair did with my rental both williams work hard to get me the truck i needed in the time fram i needed it in and the owner where on top of his game to pls he work hard to make my rental be the way i wanted it i would most definitly recommend this dealer to every body thanks t and t (john lindsay)

charlette D. on

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the 1800 number was very helpful, and professional.

ronnie M. on

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VIRGINIA H. on

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The owners were so personable ! They were so kind and wanted to please .

kim K. on

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joyce S. on

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We were stranded on the highway for over 4 1/2 hours, in the middle of no where, with two small children. The service rep would NOT come out to fix the flat tire on the UHAL. He said he did NOT care!! If it were not for a Uhal Rep, that happened to drive by, we would have been stranded until Monday!! I want a refund for the motel, and for the rental of the 5 by 8 unit. This was uncalled for, and the worst experience traveling we have ever had!

TERRY J. on

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FELICIA W. on

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more choices of truck/van

TIM G. on

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The guys at Gundersons do a good job!

Jeremiah M. on

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Royce M. on

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Very Good Equipment, friendly service.

JOHN O. on

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this site needs more trucks and more trailers

AARON V. on

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Lori S. on

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raymond M. on

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You should either charge a lot more to have them do the stuff on the computer, or give a big discount when people do it themselves on line.