The whole thing was well done. Excellent service from everyone. I will use y'all in the future...
Jeff C
Customer Reviews for Temp Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very easy to fit my needs! Thank you, Bob Link
ROBERT LWe experienced friendly, professional service. Could not have gone better. Thank you .
Kenneth EGreat customer service and always friendly.
BRADLEY DThe manager was extremely helpful and informative. He made the experience stand out in a very positive way.
JOHN CU-Haul didn't recommend a number of containers, we chose one and then changed our mind to two. Tabatha who dropped off our UBoxes at our new home and then picked up the empty Uboxes was wonderful to deal with. She arrived timely on both occasions and she got her job done very quickly. She was pleasant to work with. FYI, we hired people through U-Haul to load the U-Boxes in Arizona and we felt it was very reasonable to do that. When we looked into hiring someone to help us unload in Maine the rate was beyond astronomical! We were quoted $300 per hour per person. Just crazy, so we ended up emptying them ourselves. Overall a great experience from the time we had them loaded in Arizona until the empty containers were picked up here at our home in Maine. Every customer service person we talked with over the past year (as our goods were in storage in Prescott, AZ and then in Camp Verde) were very, very pleasant, professional and helpful. The only thing that was a little weird was that we had our U-Boxes stored at the U-Haul facility in Prescott, AZ and they were moved to Camp Verde, Arizona without our knowledge. I would recommend that when you move someone's U-Boxes, you really should contact them to let them know. Otherwise, great service.
CHARLES SKeep up the great customer service!
JAMES CThe Agent was knowledgeable and pleasant to deal with. The equipment was the best maintained and nicest to use of any UHaul store that I have used.
George BGreat people to deal with, Super helpful.
SCOTT ESaid it before, I'll say it again,,,these guys are great!
Steven JSmooth checking in using online. Manager set up the trailer on my truck. He was pleasant. I was out of the yard in less than 15 minutes. Check in was equally smooth. I was gone in 10 minutes. Easy to find location. Highly recommend!
ARTHUR RCreate an account so everything is on file for the next time you need to rent from uhaul. Speeds up and streamlines the process.
Sean kWonderful experience!
Georgia SMore gas in the tank upon pickup is the only thing I can think of. The agent was friendly and personable and came outside to ensure everything was to our satisfaction.
Michael BAs ALWAYS these guys are awesome!
STEVEN JThanks
Jean-Paul LI would have liked to known how the self check in process would have worked before I got there. It was easy but I was a little apprehensive going before I got to the self check in process .
Karol GThere were no lights and the location was slanted. Trying to drop off a trailer in the dark on uneven ground with no area to drop off a trailer. The app didn't work and there was no help from the customer service department.
THOMAS LUpdate your on line…it had a price of a flat bed for $14.95..when all said & done it was close to a $100 bucks!!! Quite a big difference I would say!!!
raymond fThe staff is very helpful and friendly
CHRISTOPHER MGood company and location to work with
WILLIAM FThe guy working was amazing!!! Super friendly and knowledgeable.
CHEYENNE BNo one was there but nice location and easy to park the trailer.
LORI SJosh was knowledgeable, friendly and helpful.
THOMAS BCannot connect to uhaul server to get recipit
Harry YThis was a drop off site, I was able to drop on Sunday and location was closed! This was very convenient.
SANDRA WHe was so nice, so professional and very helpful
STARLA WEverything went smooth and quick in and out attent hooked up car dolly and was very polite
Jeff SJosh was great to work with and excellent customer service.
JEFFREY AAwesome as always,,
STEVEN JThese folks are the BEST, always friendly, always helpful, excellent equipment and very clean.
Steven JNo complaints. Quick return. Thnx.
RICHARD LEasy check out/in. Very friendly staff. Thanks!
Sean SGreat service
Tommy SVery helpful and pleasant staff. Everything went smoothly - all was good
ALAN PJosh was a great help. Was willing to loan an adapter for my 7-pin. Very easy process, was in and out with the car hauler in about 20 minutes. Would recommend this location to anyone.
TRAVIS NExcellent service. Friendly. Helpful. I highly recommend this location.
COLLEEN RI really appreciate the UHaul Box Pods. They were so perfect for my move. They came with more blankets than we could use. The option to hire movers is The Greatest. The only downside was my pods were not in a secured or climate controlled area. But overall I had a good move. Thanks
Lisa Nnothing at all
ADRIAN WIt was easy to rent had no problems during the cross country trip about 2500 miles and the turn in spot was great .
DAVID ISteve is an amazing employee, works hard to make sure everything is perfect.
Steven JDefinitely needs a new office building. Crappy little office full of .... stuff?? I couldn't wait to get out of the office.
TRACIE JWhen drop off locations change ... call the customer. Do not send an email.
THERESA KJust great
TERRY Aarrived at 4:10 pm but office was closed.
KENNETH EThe Uhaul man was the best!
mart sI had no issues with this drop off location or the experience. The individual there has all the information about our moving experience as well.
RICHARD FCan’t think of anything that could have been better. The pickup was quick and easy.
lynn HExcellent service!
Nicole RThank you for your great attitude, attentiveness and punctuality.
TONY LVery nice people to deal with and talk to. Very understanding and compassionate. I will deal with this U-Haul anytime. Go above and beyond for the customer.
DAVID BThe Truck was a lemon. Uhaul came and got the truck, leaving me stranded with a TRAILER!!
Lisa BChange the geo fencing to recognize that you are actually at the correct address when using the after hours check out/in service.
LARRY CSuper easy to drop off our truck
Angelique HEasy drop off and quick.
Melissa WWe drop it off at the corral storage where we picked up
Anna GThe gentleman that helped me with my trailer rental was very helpful and well informed. The trailer was a big help in moving and saving time and money energy. Thank you U-Haul
arthur cDave is an amazing employee that will go the extra mile to make sure your rental works for you. Truck and Trailer were clean and well maintained.
Steven JGreat first experience, the guy working this location was a sweet heart! He deserves a raise
Atina BAlways great equipment and friendly staff.
JOSHUA TGive refunds when refunds are due!
Todd MThe scent you use to cover any odors from a previous customer is quite strong and unpleasant. It would be much better to clean the cab to remove odors. The little sticker showing where to find the toggle for the "tow haul" mode (or whatever it's called) isn't easy to understand, and because the truck starts in "tow haul" mode by default, many drivers probably waste gas before they figure out how to switch it off. Dave at Temp Storage was very friendly and helpful.
jeffery cGreat service.
Michael a