Customer Reviews for Tempo Co Op Gas

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tempo Co Op Gas

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Brent S. on

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Friendly customer service!

Francis L. on

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All is good!

Terrence G. on

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UHaul customer service and this location went to great lengths to help me do an in-travel equipment swap when my own truck broke down on a rural BC highway on Easter Sunday while pulling one of your trailers. I cannot say how appreciative I am with your three customer service phone reps and local dealer personnel. And you actually answered the phone and helped on a holiday. That's excellent.

Noely L. on

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Vera W. on

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Repair the brakes. I drove down the Coquihala Hwy, BC CANADA, in 1st gear. It seamed that with the weight behind me & a loaded 15 ft cube van. The brakes seemed to lock sometimes, other times when gearing down the motor was revved high & wouldn't shift . I was a scary bloody experience for me!! I Also it took aprox. 1 hour to fill out paperwork, then the gentleman at the gas station/grocery store was on his own so we had to wait until he could lock the store up before taking me to the truck & car hauler. The entire trip to Valemont & back, including the fiasco doing the paperwork took 6 hrs. That's absolutely stupid!! I've done this trip from Barriere 2yrs ag, same size cube van. I did have to drive 2hrs round trip to Kamloops to pick up the car hauler. After this experience I will NEVER USE YOUR COMPANY AGAIN NOR RECOMMEND IT! That's the honest truth!@

Dave M. on

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I've used uhaul several times over the years and have had excellent service each time.

Johna W. on

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The absolute worst experience with Uhaul. The truck wasn’t available after having to drive 1.5 hours to another province to pick it up!

Dave M. on

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John R. on

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Kaylie B. on

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They charged my credit card twice overcharging me $450, with the stress of moving I’m now short on my first months rent because of this lack of training. I’m very frustrated and upset about this as I did mention it to the guy swiping my card at the time “this better not charge me twice” and he assured me it WILL NOT! I’m now having to go through the process of getting my money back. Reserving a moving truck was also a hassle with this location. U-Haul was suppose to make my move easier it has definitely made it more frustrating/upsetting/and difficult.

Evan H. on

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Jessie M. on

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Perry S. on

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The guy was awsome, understading & very helpful.

Kris C. on

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they didn't know we were coming, had to go look for the trailer in the weedy lot at the back. delayed our trip somewhat.

PATRICK G. on

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The staff at this location were terrible and made this a terrible experience

Vic F. on

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The trailer has a leak on the master cylinder and it means the brakes are not working. It is a big trailer not to have the brakes working. Also because Valemount is a small agency we had to wait and wait for head office to complete the deal. I ended up leaving before teh office got back as I was told it was OK. Poor telephone service

Leandra H. on

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I am not sure if I would recommend the location as the location was unable to assist us with a Truck that was dead. Not sure who's responsibility it was to help us....the site did call a tech help line but no help was ever given. The staff at the location did try to help but did not have any authority to assist us with a dead truck.

Vic F. on

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Stuart T. on

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Vision is important. Recommended new wipers yearly.

Evan H. on

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The Valemount location was good, however I am upset at having been redirected from the Hinton, AB, location for drop-off. This redirect, supposedly because Hinton's lot was full (not my fault) meant I had to take an extra day because I didn't have time on the original planned drop off day for the extra hour of drive time, which I was billed for, in addition to paying for the extra fuel for the extra 60 miles I had to drive because of this, not to mention having to accommodate the trailer at my workplace for the extra day instead of bringing it back immediately after I unloaded it. This redirect added considerable expense and effort to my move, which I'm not happy about. I've used UHaul in the past and find their services valuable, but after this experience, be assured, if there's another option for the next time, I'll be sure to use it.

cody w. on

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John v. on

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Leo T. on

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EXCELLENT SERVICE

calvin P. on

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They gave me a 20' truck instead of a 26' truck in which I ordered. The clerk insisted that it was a 26' truck. They also did not have many blankets, and I was given 2 bags which the clerk said there was 12 in each bag. There were only 6 in each bag. I was charged for 24 when I only received 12 blankets. This charge was not refunded. I contacted Uhaul by phone and they gave me a trailer to go with the truck but I had to drive 4 hours to pick it up. I was charged the rate for a 26' truck instead of the 20'. In the end I received 50 dollars back from my bill, but this did not cover the difference in price of the trucks, the overcharge on the moving blankets, and the fact that I had to drive 4 hours to get a trailer. This was a poor experience.

jerry s. on

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I did not see any obvious identification that it was the U-Haul drop off. It was disappointing that there is no longer a U-Haul location in McBride as going to Valemount was quite inconvenient.

gregory v. on

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The service was perfect.