Customer Reviews for Terrys Rental & Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Terrys Rental & Sales

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NGOC N.
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Thanks

ELIZABET C.
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The truck got water during the way because are raining and my stuff get wet😡😡

Harland S.
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Gravel lot on a snowy/rainy day makes for a mess of a lot. They charged me extra for gas and miles. The area manager I think defected that from my bill however I received a Uhaul statement this morning that I was charged. I actually thought I was doing the lady a favor by giving up my 15 ft. rental. Then I was charged for driving extra miles and penalized for driving a less fuel efficient truck. I'm disappointed.

Francis S.
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MARILYN H.
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michael M.
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noelle D.
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Megan was extremely nice and informative. She went above and beyond! I have used many u-haul in the past, and she is the nicest so far.

kasondra H.
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The lady in the office was very nice and tried to help check us in in a timely manner; however, due to internet problems this took us approximately 45 minutes, rather than what should have been maybe a 10 minute process. She said they'd been waiting for days for Century Link to come out. (Had it not been for this holdup it would've been a simple process.)

bob H.
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bob H.
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Jim M.
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Dirty muddy lot and was told to park and drop trailer. No one came outside to help

Barbara M.
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Shaddiff H.
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Great service. This will be my go to location in the future. It's hard to find good service these days. Keep up the good work.

jim N.
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Excellent people to work with

Cheryl B.
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Great customer service

Brian Z.
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Cathleen K.
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glen N.
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Robert D.
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Robert D.
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brenda V.
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Very nice gentleman

Robert V.
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Nice to deal with

Daniel W.
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judy B.
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Robert S.
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Good service

joy S.
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Brian P.
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Third time since moving to Branson that I've had the pleasure of working with Terry. Great guy, straight shooter and runs a great location. Equipment is always well maintained and clean. Terry's office is always inviting and he's got a great location. Highly recommended.

Terry C.
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BOBBIE P.
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Drew S.
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Rebecca E.
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John R.
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Terry was fantastic and friendly. Got me taken care of and really helped me out.

Tom C.
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paul P.
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Everything went very well

HOLLY I.
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Terry was very accommodating. Very nice man.

Donald D.
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Car transport towed great empty and loaded. No problems.

Melissa P.
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Terry worked with us on everything! Very nice and accommodating.

Tammy T.
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Customer did not leave a comment.

BRIAN MATTHEW P.
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Perry was the gentleman that helped confirm my drop off location and time. True gentleman and very helpful getting me checked out and on my way. Both on the phone and in person, Perry is a stand up man that takes customer satisfaction seriously.

Brett S.
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Terry was very friendly and the process was easy. Even though he forgot to give the pre-ordered moving pads before we drove off, he was helpful in us getting what we needed and even called to check on us.

NOAH T.
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Nothing

Joshua C.
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Customer did not leave a comment.

Neville H.
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Worked out well, the owners were not there but left a number to call if they were not there, I sent a text message with photo's of the trailer and asked that they confirm receipt when they returned, they did and all was good!!!! I did get a text message today saying the trailer was not dropped off but it was a quick call and everything worked out.

william L.
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I called on the phone and was told the tow dolly "will be just under 100 dollars". When I went to pick it up the price was $283.00. Enough said.

Toni L.
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David C.
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zach C.
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Evanne E.
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Amos H.
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DAVIDA C.
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Eric R.
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PATSY O.
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robert R.
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Terry S.
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Julie W.
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Tiny place with no amenities.

STEVE J.
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Truck needs USB connection for phone

Kent G.
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Terry was great and will use again!!!

James B.
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David S.
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Warren B.
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emmett G.
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Terry is a really nice guy and beyond helpful. I'll send everyone his way.

Amanda W.
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Worry free and easy!!

Michael K.
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Mike S.
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barbara T.
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Organized and friendly

CHARLES F.
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Michael K.
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Charles H.
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Michael C.
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paul W.
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Services was very good. Equipment was like new. Overall Excellent experience!

charlie H.
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john M.
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john P.
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I wanted to drop the trailer off at this location, but the rental place did not recognize it on their computer. I received a text and was told to go a location on Jefferson Rd. I went there and nobody was there, but there was a number to call. My wife called and they said they wouldn't accept it. They then got on the phone with Uhaul. There was a mild argument from the storage facility, telling Uhaul to quit sending people there to drop off stuff. Then we were told to go the facility. We had driven by it on our way to the Jefferson location. Went to Terrys rental and they accepted it. Had I not have 4WD I would have been stuck. The location is on a steep hill and I was on an unprotected drop-off when I pulled fwd to put the trailer where the manager wanted it.

DALENE T.
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Great and easy to work with!

FRANK M.
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Great Service

Cathleen F.
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Customer did not leave a comment.

DAVID R.
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DANNY JOE C.
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Terry was great

leroy A.
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Randall I.
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JEFF B.
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Alinla H.
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Greg T.
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trucks need a cruise control...

Michael B.
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michael C.
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Randall I.
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Prompt and courteous service.

john M.
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Charles M.
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Paula S.
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thomas C.
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Terry was great

doug R.
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Terry always has the equipment ready to go! Highly recommend!

Stephen B.
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Mark C.
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James D.
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Nothing

James S.
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doug R.
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Terry had my rental ready to and in excellent condition! Highly recommend this location!

Jeni H.
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Jeff M.
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emmett G.
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It was great. That's where I'll continue getting uhauls

JB F.
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No reviews have been submitted for this location.

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