Please make sure no homeless have made camp in the open back of the truck. Nor was the gas full. The back of the truck reeked of urine and there was food, alcohol, and blankets on the floor. I am honestly in disbelief I was charged the full amount.Adam B.
Customer Reviews for Texaco Food Mart
(U-Haul Neighborhood Dealer)
Decatur, GA 30034
Services at this Location:
- Mon–Thur6:30 am–7:30 pm
- Friday6:30 am–12:30 pm
- Saturday6:30 am–7 pm
- Sunday11 am–7 pm
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people who were assisting me were very nice and helpful. the truck was clean as well. I was uneasy about all of the foot traffic and hanging out in the parking lot.Tammerra P.
Customer did not leave a comment.Deanna L.
I'm currently at the police station filing a complaint because your agent at this location is currently using my credit 12/112022 the time is 10:39am. This is unacceptable.. I have never experienced this in my years of using Uhaul.Sharron E.
Scheduled pick up time was 9:30am. I spent 5 hours trying to get a truck, had to visit multiple locations. I ended up having to pay the helpers for the extra time that they had to wait. I will be calling the office to file a complaint.Prince M.
Customer did not leave a comment.Mariama T.
The process was very easy the owner was very very nice I was able to complete job with no problem thank you once againNailah D.
Have equipment available as per request. Make sure truck lights are off and truck is ready for next customer.William F.
I had a great experience and will continue to use U Haul ServiceConnie L.
Great service. Rental process was easy and we thank you!Terrence D.
Great service nothing to improveJemaine J.
Customer did not leave a comment.comola R.
Customer did not leave a comment.Tyson D.
Customer did not leave a comment.Fereshia H.
Customer did not leave a comment.Yvette H.
Customer did not leave a comment.Tracy B.
NO HELP AT ALL!!!Marcia L.
I was charged for gas that I did not use. The truck was returned the same way it was given just under 3/4 of a tank and they charged me for it. Terrible service. The person at the desk did not know anything about the truck rental at all. Will never return to this location again.Deveraux J.
I noted that the truck was dirty and was charged for it when I returned it.Tyronne B.
Nobody never check me outDEVONN P.
Customer service sucks . Never again .Armani S.
Customer did not leave a comment.Stanley H.
Customer did not leave a comment.Jared L.
The check in process was rather lengthyDominique T.
Customer did not leave a comment.Terry F.
Customer did not leave a comment.Terri F.
Customer did not leave a comment.Robert J.
Customer did not leave a comment.Anthony N.
Customer did not leave a comment.Abel H.
The clerk I turned the Keys into insisted I move the truck to the back of the building because the truck was to big for him to drive and that there were to many cars in the parking lot for him to navigate through.Sean O.
Truck needed some repairs.. it was dirty inside and smelled bad..Ariadne B.
Customer did not leave a comment.CLECHELLE H.
Customer did not leave a comment.Myla L.
Customer did not leave a comment.Terreion W.
Uhaul was down so renting the truck made it difficult. The man at this location went above and beyond to make our rental happen!!! I cant believe a company as large as uhaul cant rent a truck if the system is down! Makes no sense!Margaret B.
Customer did not leave a comment.Latonya J.
Parking was very limited. I would recommend designated parking for Uhaul customers. Other than that, my overall experience was very nice.Lawrence C.
Customer did not leave a comment.Elaine B.
Customer did not leave a comment.Stevenson E.
Over change, over delay less understanding of the procedureOlukayode O.
Customer did not leave a comment.Cynthia B.
Customer did not leave a comment.George W.
Representative charge my car for more then the 50% reservation guarantee advised he had his own set of rules very rude I don't know who the uhaul customer service rep was I think it was just another store employee at the fas station. my money still has not been returned to my cardShonessa W.
Customer did not leave a comment.Shawn B.
GAVE US A TRUCK FULL OF FRESH URINE AND FLIES, THEY HAD NO IDEA HOW TO DO THE UHAUL CONTRACT AND THE OWNER DEBITED A WHOLE DIFFERENT AMOUNT FROM MY ACCOUNT. THE GAS STATION ALSO SMELLED LIKE URINE. JUST GHETTO AS HELL. WILL NEVER GO BACK..SMHNakina L.
Customer did not leave a comment.Miguel H.
Customer did not leave a comment.Nicholas F.
The truck had a horrible odor. The representative at the store advise appliance dolly was already in the truck when I asked for it. It was not and had to go back to the location to pick one up causing extra unnecessary miles driven. Also he did not know what a appliance dolly was and directed me to a vehicle tow dolly.Annjeanette H.
Customer did not leave a comment.Carl B.
Customer did not leave a comment.Justin E.
Customer did not leave a comment.clinton M.
The contract was not printed and no walk around was done. It was 96 degrees and no air conditioner in truck. Did not find this out until our items were all packed into the truck. The location had drug addicts walking around begging for money and Ideas asked to park on the side of building out of the view of cameras and clerks in the gas station. I asked if my car was safe and the gas station clerk said he wasn't sure but I had to move my car from in front of the gas station to McDonald's adjacent lot or on the side of the building because my car could get towed. There were drug addicts and homeless sleeping right by the trucks. As I walked up to the truck two of them jumped up and start begging for money. I jumped in the truck and took off. I would have gone some where else but had to be out of the house by a certain time.Bobbie T.
Additional Services at this Location
We have the largest selection of new trucks!
Trailers & Towing
Our cargo and utility trailers start at $14.95!