shakonda T.
Customer did not leave a comment.
Customer Reviews for The Bay Connection
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Bay Connection
Virginia N.
Too much involved in processing the truck for pickup. I felt as though I was working for Uhaul
fred F.
Tell the right place to pick up truck we were told to go to Camden to get it and had to turn around and go back to Sumter though that was done all wrong and then change extra for miles on your truck what about the miles on my truck for y'all's mistake would not use you again and would not tell others to use you plus told 3 different charges at one when we reserved the truck and then another when that call to pick up truck in Camden then after we got to Camden told the truck was in Sumter and another price when we pick up the truck.what about my miles on my truck running all around on a egg hunt.???
Jason B.
They told us where to park the trailer. Looked at our paperwork and said they would check it in and not worry about it, we were a day early dropping. We emailed them hours after it wasn't done. Called Uhaul 1800 number to get it fixed but they did not answer their phone. Had to drive to the drop location and ask personally, why it was not checked in. Then finally 2 hours later it was done but that way way after when the trailer was due.
Jamal C.
Have someone available for posted hours.
Maxine R.
Y'all took too much money out of my account. I need it back. I only had one $19 truck. Which totals up to )67- you charge me a extra $128
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