Customer Reviews for The Cadence Group
(U-Haul Neighborhood Dealer)

20 reviews

19704 FM 1093   Richmond, TX 77407

(281) 725-6997

Location Hours

  • Mon-Fri: 9 am - 7 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 725-6997

19704 FM 1093
Richmond, TX 77407

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 7 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Oluwatoyin O. 
Rating:
2.0

staff wasn't there at all, i had to pick up the trailer alone with no one around to help. an employee cancelled my reservation and made me drive to a separate location than was planned. when help was finally sent after waiting for 45 mins it wasn't even an employee, it was the employees friend, which wasn't an issue, just odd. while taking the trailer back i had to wait again for someone to come and help and i never got assistance. will not come back again. employee also asked my to cashapp him directly instead of paying uhaul directly. sketchy.

MACIE M. 
Rating:
5.0

Nothing at all. Dennis was an amazing Uhaul representative and very helpful. I would like to thank him for his kindness and professionalism.

SEAN M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

Customer did not leave a comment.

Rodrigo V. 
Rating:
3.0

Agent was friendly & helpful.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

CATHERINE G. 
Rating:
5.0

Customer did not leave a comment.

BRANDON J. 
Rating:
5.0

The person that attended to me was professional and courteous.

SILAS ARUERODE O. 
Rating:
4.0

Customer did not leave a comment.

AMANDA W. 
Rating:
5.0

Everything was as good as it gets,no problem picking up or returning. Will definitely be using them again.

Shawn H. 
Rating:
5.0

Excellent service and communication throughout the entire process.

CHARLES A. 
Rating:
5.0

Customer did not leave a comment.

Bouvier B. 
Rating:
5.0

This guy is the best!! Great customer service and follow up.

Bouvier B. 
Rating:
5.0

Nothing. Very satisfied

NEDRA R. 
Rating:
5.0

Customer did not leave a comment.

Sinan K. 
Rating:
5.0

Customer did not leave a comment.

CARYN A. 
Rating:
5.0

Customer did not leave a comment.

ANTONIO B. 
Rating:
5.0

Dennis was very nice and accommodating. I appreciate his effort and making certain my move with the truck went smoothly. I definitely recommend. Thanks!

Joy G. 
Rating:
4.0

The agent was wonderful. Next time I need U-haul, this location will be my first preference.

Kennedy O. 
No reviews have been submitted for this location.

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