Customer Reviews for The Competitors Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Competitors Inc

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Cameron H. on

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Customer did not leave a comment.

Michael L. on

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There was an option for online for an "appliance" dolly, which I reserved, however, the location did not have this. The rep gave me a dolly and roller to make up for not having. Was great way to handle thanks!

Sharon S. on

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Very helpful in person and on the phone.

Todd B. on

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This location is trying to do too much. Staff was frazzled with the phone ringing, customers showing up (2), and their other work duties. This isn't a dedicated U-Haul location. Most annoying was that I didn't receive a printed copy of the contract, which ended up causing issues later in the rental. I had to complete the contract by phone with the "regional manager" who emailed me the contract. Furthermore they didn't have the size I requested and rented me the larger size as an "upgrade," although I had reserved it a month before the rental. When you're driving across the country, larger is not an upgrade!

Arline V. on

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Everything was fine no problems. Very helpful

Daniela R. on

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I had ordered for 2 dollies when I made the reservation. The dollies were not in the truck and I had to pay about $17 for them. Also the tank was not full with gas when I got the truck, it was about 3/4

Mateusz K. on

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Joy H. on

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steve S. on

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Adele N. on

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The gentleman that assisted me was very courteous and professional. The truck did have empty cups and candy wrappers under the seats that I noticed when I was driving and they came rolling out. Apart from that the truck performed well.

TESSIE T. on

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Brian B. on

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Kenzie C. on

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George L. on

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Gamini B. on

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No signage as to parking area. The space was very narrow and difficult for parking. No signage for key drop off box. Had to look around before finding a spot to park without blocking vehicular movement.

juan H. on

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Esmeralda N. on

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But you should let people know to go website in order to drop off. There was no one at location and no indication on store front it was a uhaul drop site. Saw trucks in back later. Then on website I was able to follow steps to leave truck.

Regina I. on

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Sigmund P. on

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Patricia R. on

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Very good and efficient customer service. The only down side was that the truck was not on sit and getting to its location was cumbersome. Overall good experience. Will definitely rent from U-Haul in the future.

Bernard G. on

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ALVIN C. on

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Neil P. on

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David M. on

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Get that man some a/c!

Rob P. on

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Awful service

WAYNE B. on

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Sandro F. on

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Steven L. on

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Vehicle wasn't clean, floor was full of sand. I also suspect the vehicle was locally driven by the owner or an employee after the last rental. My fault that I didn't verify the mileage before leaving the site. Drove 14.1 mile, but the odometer said, 22 miles. Mentioned this to the owner, he did nothing. It isn't a big thing, but I was paying for the miles and fuel. I'll know better next time, or go elsewhere.