Customer Reviews for The Competitors Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Competitors Inc

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Cameron H. on

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Michael L. on

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There was an option for online for an "appliance" dolly, which I reserved, however, the location did not have this. The rep gave me a dolly and roller to make up for not having. Was great way to handle thanks!

Sharon S. on

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Very helpful in person and on the phone.

Todd B. on

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This location is trying to do too much. Staff was frazzled with the phone ringing, customers showing up (2), and their other work duties. This isn't a dedicated U-Haul location. Most annoying was that I didn't receive a printed copy of the contract, which ended up causing issues later in the rental. I had to complete the contract by phone with the "regional manager" who emailed me the contract. Furthermore they didn't have the size I requested and rented me the larger size as an "upgrade," although I had reserved it a month before the rental. When you're driving across the country, larger is not an upgrade!

Arline V. on

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Everything was fine no problems. Very helpful

Daniela R. on

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I had ordered for 2 dollies when I made the reservation. The dollies were not in the truck and I had to pay about $17 for them. Also the tank was not full with gas when I got the truck, it was about 3/4

Mateusz K. on

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Joy H. on

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steve S. on

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Adele N. on

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The gentleman that assisted me was very courteous and professional. The truck did have empty cups and candy wrappers under the seats that I noticed when I was driving and they came rolling out. Apart from that the truck performed well.

TESSIE T. on

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Brian B. on

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Kenzie C. on

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George L. on

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Gamini B. on

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No signage as to parking area. The space was very narrow and difficult for parking. No signage for key drop off box. Had to look around before finding a spot to park without blocking vehicular movement.

juan H. on

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Esmeralda N. on

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But you should let people know to go website in order to drop off. There was no one at location and no indication on store front it was a uhaul drop site. Saw trucks in back later. Then on website I was able to follow steps to leave truck.

Regina I. on

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Sigmund P. on

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Patricia R. on

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Very good and efficient customer service. The only down side was that the truck was not on sit and getting to its location was cumbersome. Overall good experience. Will definitely rent from U-Haul in the future.

Bernard G. on

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ALVIN C. on

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Neil P. on

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David M. on

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Get that man some a/c!

Rob P. on

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Awful service

WAYNE B. on

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Sandro F. on

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Steven L. on

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Vehicle wasn't clean, floor was full of sand. I also suspect the vehicle was locally driven by the owner or an employee after the last rental. My fault that I didn't verify the mileage before leaving the site. Drove 14.1 mile, but the odometer said, 22 miles. Mentioned this to the owner, he did nothing. It isn't a big thing, but I was paying for the miles and fuel. I'll know better next time, or go elsewhere.

Judy A. on

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This location was a drop off only. We dropped off the key in the box. Unfortunately, I didn't take a picture of the gas gauge which we returned at the same level as when we picked it up. But when I got a bill for extra fuel needed to the tune of $29 and change, I called the location and they said it was at a 1/4 tank not 3/8. It was his word against mine. The gentleman was pleasant though and not a jerk about my inquiry.

SUSAN H. on

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No receipt. Was charged for fuel even though tank was returned at same level it was picked up with

Michael S. on

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It took a few minutes to clarify rental with manager on phone.

robert L. on

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Be more customer friendly and know your computer

Katelyn E. on

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Marion C. on

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tyler D. on

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Steve T. on

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SUSANA T. on

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Keith was my first point of contact and he was professional and kind. I will definitely recommend this to anyone needing this service.

Gabriel H. on

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Nicholas A. on

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Nice place, friendly Staff

RUBEN C. on

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Jim P. on

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otho M. on

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bobby S. on

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Very kind and professional

sharon B. on

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James G. on

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Kevin and John very professional and were ready for us. Thank you guys and U-Haul. Jim Gall

Peter C. on

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I've been using Uhaul for the last 25 yrs for our church and outreach ministry. Upon arrival, the older gentlemen who I believe is the owner was very rude and cursing. He would continue to keep me and a few members of my church for 2 hours. This man was cursing at the computer. I have never in my life seen such a sight this man is unstable and we will be filling a complaint with the BBB. I strongly urge you to follow up with this location and their practices. 561.714.2055 Pastor Peter Colon

Par H. on

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Emmanuel B. on

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Everything went well. He'll get first call for all of my future rentals. - E. B.

Kelly G. on

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Everything was great!

David L. on

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Good central location. easy to park truck

Dawn L. on

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The fact that the truck did not have any ramp made it extremely difficult to step up and down from the truck while unloading and loading to the point of almost causing injury. No moving truck should be without a ramp.

Raymond A. on

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suggest to have employee familiar with rental program as it was new to site and employee not familiar with program.He had to have someone walk thru check out and it took 20 minutes.moving help was one hour late.

MICHAEL G. on

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Nothing, Seth and the guys were awesome to work with.

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I had to fight to get this location. Your reservation system tried to send me a million miles away.