Customer Reviews for The Crazy Iguana
(U-Haul Neighborhood Dealer)

57 reviews

27323 US Hwy 287   Springfield, CO 81073
(north 287 across RR tracks pass Alco store on west)

(719) 523-4065

Location Hours

  • Mon: 11 am - 2 pm
  • Tue-Sat: 11 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 9/28/2021 - 9/29/2021: Closed

Services at this Location:

Contact Us

(719) 523-4065

27323 US Hwy 287
Springfield, CO 81073
(north 287 across RR tracks pass Alco store on west)

Services at this Location:

Location Hours

  • Mon: 11 am - 2 pm
  • Tue-Sat: 11 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 9/28/2021 - 9/29/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Easy to find, good parking, excellent staff

Lyrica S. 
Rating:
5.0

Customer did not leave a comment.

Kyle L. 
Rating:
5.0

Customer service was outstanding.

Wendy B. 
Rating:
5.0

Customer did not leave a comment.

HW G. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
5.0

Thank you!

Tim B. 
Rating:
1.0

They were late said I. Could pick up the trailer at 9:00AM. She forgot wouldn't answer her phone. The computer confuses her. It's the only u haul in town

Monte B. 
Rating:
5.0

Was just what we needed. Mark Rosengrants

Sharon M. 
Rating:
5.0

The process was fairly easy and a positive transaction.We needed a truck that day and even with the issues and restrictions companies are currently dealing with due to the virus situation this place was still able to help us out when we really needed it. I would gladly recommend them to anyone and use them again if needed.

Susan M. 
Rating:
5.0

Customer did not leave a comment.

Nelda N. 
Rating:
2.0

They were closing as we drove up. Didn't even get to go inside. They checked the truck in the day after it was dropped off. Was supposed to call and let me know everything was ok but as of now no phone call has been received

Ricky D. 
Rating:
5.0

Great Service

Jeff R. 
Rating:
4.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

I was not pleased to have to drive 90 miles out of my way to have to pickup this truck. Especially after making a reservation for pickup at my local dealer. The staff was very helpful and uhaul did give an extra day and mileage to make this work. Overall I am glad to be moved and hope to never use this company again.

Tucker H. 
Rating:
5.0

I was very happy. My move was quick and painless. Beautiful Truck, wonderful ride and super clean. Thank you all very much. Sincerely Mamie Humphrey

Mamie H. 
Rating:
1.0

This location is very irresponsible with reservations and not helpful at all. Causing a loss in trust Uhaul. So not satisfied at all...

Theodore T. 
Rating:
5.0

Kay did a great job in taking care of our needs.

Bill B. 
Rating:
5.0

Customer did not leave a comment.

Braidon H. 
Rating:
5.0

Customer did not leave a comment.

charlotte F. 
Rating:
4.0

they were very helpful and friendly

Lori A. 
Rating:
4.0

Customer did not leave a comment.

BERITT O. 
Rating:
3.0

Customer did not leave a comment.

Bret W. 
Rating:
5.0

These ladies are great. It wasn't their mistake and there's nothing they could do but were informed, organized and professional. The location is their FABULOUS art, decor and fashion boutique-it's amazing and cozy.

amy M. 
Rating:
5.0

Customer did not leave a comment.

Gerald G. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
4.0

The moving truck was fine. Everything on the truck was well maintained and clean. All of the rental personnel both at pick up and drop off were friendly and helpful. I would only have liked to have cruise control on the vehicle. However I was very grateful that the A/C worked well in the vehicle.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

Shandra M. 
Rating:
2.0

I had to drive an hour to get the truck. When I tried to call was left on hold for over 30 mins. Customer service was very disappointing.

kelly W. 
Rating:
5.0

Customer did not leave a comment.

RK J. 
Rating:
5.0

Customer did not leave a comment.

dave F. 
Rating:
5.0

Very helpful and friendly and completed the return process efficiently.

Pam H. 
Rating:
4.0

Customer did not leave a comment.

dave F. 
Rating:
5.0

Customer did not leave a comment.

sabra S. 
Rating:
5.0

Store full of collectibles and very helpful people, they spent time to figure out why the lights on the trailer weren't working. After some time we determined that my vehicle had a blown fuse. Thank you.

Eric D. 
Rating:
3.0

Customer did not leave a comment.

Dovey W. 
Rating:
5.0

Very friendly and helpful in getting us on the road with our Uhaul truck. Thx.

Bob E. 
Rating:
3.0

Customer did not leave a comment.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Everything was handled in a friendly and professional manner. Couldn't ask for anything better.

Joy R. 
Rating:
5.0

Customer did not leave a comment.

KEN R. 
Rating:
4.0

Customer did not leave a comment.

Jerry V. 
Rating:
5.0

We were very satisfied with the service and our experience.

CAROLYN Y. 
Rating:
5.0

Customer did not leave a comment.

jackie M. 
Rating:
2.0

Customer did not leave a comment.

LAWRENCE W. 
Rating:
5.0

Customer did not leave a comment.

tom M. 
Rating:
5.0

Customer did not leave a comment.

Terry T. 
Rating:
4.0

Customer did not leave a comment.

JON Y. 
Rating:
5.0

Customer did not leave a comment.

ANN S. 
Rating:
4.0

Customer did not leave a comment.

WANDA D. 
Rating:
5.0

Had a really bad experience with the uhaul center at Auto World in Las Animas completely dissatisfied with the agent in Las Animas

Rashmi G. 
Rating:
5.0

Kay Maes was very helpful she is very nice

JERRY W. 
Rating:
2.0

Better customer service

CODY H. 
Rating:
5.0

Customer did not leave a comment.

GARY P. 
Rating:
1.0

It took an over an hour to get checked in. I also had to wait on personel to show up even thou I had an appt. VERY frustrating. There were 2 other customers after me and they had to wait all that time also.

Sandra L G. 
Rating:
4.0

Easy to get to and staff was very friendly and helpful.

CHRISTA K. 
Rating:
1.0

The business hours posted on the door said the location was open when we came to rent the trailer but the door was locked and no one was there. We had to wait 1/2 hour until someone showed up to rent us the trailer.

Jeffery K. 
Rating:
1.0

it took 2 1/2 hours to process our reservation which was completed online prior to pickup. The service representative did not properly hook up the auto transporter and it disconnected from the uhaul. Luckily Steve from the Cache Rd. & Ft Sill Blvd. location was passing by and was ever so helpful at fixing the problem and very efficiently had us on our way.

TAMMY B. 
No reviews have been submitted for this location.

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