Nice people. Great service.
LADONNA V.
Customer Reviews for The Feed Bin
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service, easy to sign up, immaculate truck, 26footer easy to drive, open hatch, get ramp out etc.
KAREN D.Super customer service! I was impressed that the truck had very good accelerating getting on the freeway. I would rent from this location again, fir sure.
Stephanie F.Everyone was very friendly here and helpful. Really cool location actually!
Lindsay B.Expand and designate truck and trailer parking.
JANET S.I was a couple hours late and am being charged $121. I was in communication with the office and brought the truck back cleaner than they gave it to me and that is my bill for under extra hours. $39.99 + tax doesn't equal !121. I am being harassed by your e alert office and denied service when I've been renting trucks from your company for 35 years. Your service has gone into the toilet and I think I'm done doing business with your company.
RONELLE L.Very polite, excellent customer service. Would absolutely recommend! I definitely will be giving this location my business again.
Reggie M.Diana and her crew do a great job. Have renfee several times. Each time has been easy peasy and the equipmenf has been perfect. I'll keep coming back.
Stan A.Make sure the AIR Bags are taken care of so the light doesn't come on. Thank You
Patricia M.Great drop off site they were helpful friendly and easy to deal with
KELLY B.I cant thinking anything!
Barbara S.This place is absolutely GREAT, the staff is super helpful and friendly! The feed bin is a very convenient location that is easy to find and access, they also have plenty of space to move a truck and trailer around!
MICHAEL JEAN V.I was charged an extra day when I received a call to make sure it was returned by Friday as per contract returned it a day early and they charged an extra day
Sara H.This dealer listened to my needs. They had a trailer that would do and with no delay, they did the paperwork and hitched it up for me. The return was just as easy. I was on my way with no delay. I highly recommend this dealer.
WILLIAM E C.Staff was very helpful and accommodating.
REBECCA S.I have my truck reserved to be picked up from one location but when I was just over a mile away from that location I was contacted and told that they didn't have a truck and I had to go to a different location to pick it up that was 12 miles away. when I went to return the truck I found out I was 10 miles over my allowed mileage.
Bruce M.Excellent staff at checkout in check in highly recommend
Lyle S.Clean trailer before pick up
THOMAS D.Polite,. And efficient staff
RONALD V.The sales associate was very helpful and went over everything before I signed the contract. Highly recommend in the future
Joseph J.Nothing to improve. Service was fast friendly and top notch!
Warren C.This location is on point!! They had my truck ready to go, explained all additional charges clearly, and the total transaction time was less than 5 minutes for pick up and drop off. Both employees on-site were friendly, knowledgeable, and efficient!! Excellent experience.
Robert M.friendly, no hassle
Leslie N.I rented a car dolly, that is getting getting close to retirement.
Harvey J.Not with the online set up, it was horrible
Kevin L.Rented here a few times and would do it again. Staff is awesome
Thomas P.I was given a dirty truck and trailer. And was charged a cleaning fee.
Kameron R.Great customer service at this location. I would drive out of my way for good service. Glad I dont have too. Thanks.
JMichael E.The quality of the representative and the overall customer service was exceptional. Thank you!
Craig C.Did not recieve the appliance dolly or the furniture dolly that I rented. Had to find alternative options for my move, but was still charged regardless, even after stating discrepancies with the order from the app, which is absolutely terrible to use.
Kelly B.Nothing needs improving. Excellent service from all that work at The Feed Bin.
Frank P.Friendly and very helpful
Seth W.Feed bin is always helpful and accommodating
John W.Fast, quick, and easy.
harvey J.The car dolly I rented was old and needs to be replaced with a new model Tie downs old and rusty, hard to work with.
harvey J.Diane and her crew at the Feed Bin are wonderful!! I will not hesitate to go there when I need a rental in the future.
Jennifer C.Everything was wonderful . Thank you so much.
John M.She was quick and easy to turn in. Very helpful.
Pedro C.Dianah (spelling) is very professional and is excellent to work with. I would never use a different U HAUL facility. Doug Frick.
Doug F.Great place to do business with
Robin C.The proprietor was very nice. I recommend carrying a full line of towing attachments on site.
Robert Y.You could Not charge a bogus cleaning fee
Matthew A.No problems whatsoever. Friendly, easy at both ends (pickup and drop-off).
BENJAMIN K.The owner is a wonderful person to deal with
Stephen L.Nothing
Richard A.Had some trouble checking vehicle back in, but not anything to do with this location - the information on the truck in the system was not accurate (said I traveled over 2000 miles in a 6-hour window...). It was fixed with a call to dispatch, but was still a little annoying in the checking in/returning process
Danielle R.This has nothing to do with the actual location, but uhaul kept changing where I picked up my trailer. I drove all over the place, wasted HOURS & a ton of gas just to get one. Seriously NOT HAPPY with uhaul themselves.
Emilee F.Sales person was helpful but it was a feed store so not the cleaniest facility.
Debbie D.nice folks
Debra T.Recommended by local building supply, VJs. Good relations ith them.
Paul A.I ended up using this location after my initial reservation in Tacoma was unable to filled and I was given no help finding needed equipment. The employee at Parkland location was rude and offered no suggestions, compassion, or solution. I had to scramble and call around myself to try and find last minute truck. I had movers waiting for me at my home. I ended up getting a smaller truck and spending hundreds of dollars more because of having to make multiple trips. I appreciate the Rochester location for all her help but I'll nevwr go through U-Haul again or recommend them again. All I received for my inconvenience was $50.
Christine F.WE RENTED WITHOUT AN APPT. AND HAD A WONDERFUL EXPERIENCE.
Thomas C.