Customer Reviews for The Finish Line of Kewanee

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Finish Line of Kewanee

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Brian C. on

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Beth L. on

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WILLIAM S. on

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Guy I rented from was a great guy to deal with,very casual

Chad L. on

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The pickup location was great just very inconvenient for me since I was planning on picking up the UHaul in Davenport which was a 2 hour round trip drive to pick up the Uhaul. I would recommend UHaul to try to get pick ups closer to the requested pick up location.

David N. on

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Carolyn J. on

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When I called in to make my reservation, I requested the smallest truck that included a ramp, which would’ve been the 15’ truck. I also requested it for 11am. When I arrived, there was a 10’ truck reserved for me at 10am. Then, there was a combination lock on the loading door of the UHaul when it was returned. The location didn’t realize. When we went to inspect everything before we left, we found the lock. It took about 45 minutes for the guys to call UHaul, try various codes, and eventually grind the lock off. While we weren’t on a strict deadline, we also didn’t anticipate this delay. And this was not factored into our return time either.

Kathy C. on

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Jerry T. on

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Quick and easy very good.

Andrew M. on

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WILLIAM C. on

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They even lent me an adapter for wiring harness that I forgot to bring. Very friendly and great customer service. Above and beyond great experience.

BRYANT f. on

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FRANK P. on

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The agent was normally closed and made a special exception to open on a Sunday morning for me. I'm so grateful for this since the area is very rural and there weren't any other options. Kindness is very hard to come by these days. Very grateful!!

Amy H. on

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Kurt G. on

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Emlyn J. on

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Make sure everything is fully functioning before truck is rented out. Other than that they were professional, prompt, and very professional.

James P. on

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Did have to wait 20 minutes for someone to show up when they were open, also the computer system wasn't cooperative and it took another 20 minutes get the everything taken care of. But the worker was very friendly and apologetic about the circumstances and the delays.

David H. on

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Deana C. on

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jeff d. on

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tom t. on

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Russell S. on

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