Customer Reviews for The Mail Box Place

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Mail Box Place

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Jocelyn H. on

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The return process was horrible. There was no WIFI at the after hours key drop so my location could not be shared (required). I did a UHaul live chat as well as a phone call (10 minute wait) so that notes could go into the file to avoid a $20.00 charge for not being able to complete the mobile return.

Jeffrey B. on

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Customer did not leave a comment.

Bradley M. on

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I was able to complete my task. Thank you Uhaul rental!

Tad F. on

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I was told to drop off the trailer in the back of the strip mall they were in and they would take care of the rest. I unloaded it and unhooked it and set it on place and took a couple pictures of the tow dolly for insurance. A few days go by and they never checked it in, I got a text message from uhaul saying it would be late and charged more. I had to call them and see what happened, apparently it just wasn't checked in on their part.

Denise J. on

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Will never rent from uhaul again

karen B. on

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Customer did not leave a comment.

Kathy J. on

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RICK K. on

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marc C. on

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Prajwal S. on

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Danny C. on

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No further comments about the place but about the rental process using the app. You advertise it as a way to save time but it is actually faster to wait in line and do the whole process in store that do it in the app, and at the end you still have to go inside the store to get the keys, which is very inconvenient because most of the rental places have the parking lot located in the back of the plaza so you have to locate the truck in the back then go all the way around to the front to get the keys and again all the way around the back to pickup the truck and it is very time consuming because the app has a lot of steps

Jordan A. on

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Roberto O. on

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Corey P. on

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Rogelio R. on

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Interesting concept out of a mail box place, but convenient.

Sofia H. on

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alvin J. on

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Miriam was a joy to talk to as she was well versed in U-haul operations and made the transaction clear and precise. The ease of the transaction was wonderful.

Carie H. on

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The lady there was a little snotty and I noticed she had 5 brand new dolly in the back but gave me the old squeaky one. Then she was scaring me telling me that my car would be towed if I left it there over night. Which it was not of course and why would they tow your car when there is a uhaul right there? The uhaul service was great, her attitude not so much.

priya S. on

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Great service!

Steven L. on

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System was down and took over an hour to get the truck.

marc C. on

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I was pleasantly surprised by the prompt, courteous and efficient service as well as the excellent condition of the van I rented. This was an extremely positive experience and I would recommend this location to anyone.

francisco R. on

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Todo es excelente..

Salim M. on

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rafael L. on

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Blanca M. on

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Harold S. on

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Nothing... Great service at this location.

Greg G. on

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varun P. on

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Pankaj Kumar Y. on

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victoriano B. on

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Gary S. on

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IN AND OUT GREAT SERVICE!

Jose O. on

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Ready. Fast. Easy. Great.

Julio S. on

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Customer did not leave a comment.

WILLIAM G. on

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The man inside the drop, didnt speak english. Was clueless on the drop off procedure. Terrible, will not use this drop aagin 13200 st rd 84 Davie, fl

Ronald E. on

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Customer did not leave a comment.