Customer Reviews for The Mail Box Store Of Naperville
(U-Haul Neighborhood Dealer)

21 reviews

2735 Hassert Blvd Ste 135   Naperville, IL 60564

(331) 305-6918

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(331) 305-6918

2735 Hassert Blvd Ste 135
Naperville, IL 60564

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Our rental did not have the requested amount of moving blankets, and dollys. The location host was great to ensure we were refunded the amount that wasn't available.

RYAN E 
Rating:
5.0

Customer did not leave a comment.

Marc L 
Rating:
5.0

Customer did not leave a comment.

Linkui L 
Rating:
5.0

Customer did not leave a comment.

VENER G 
Rating:
4.0

Customer did not leave a comment.

Michael G 
Rating:
1.0

The vehicle is in very poor condition. It was wobbling while driving due to bad wheels. Worst of all is that the vehicle wouldn't start. Had to spend hours outside before it got towed.

Praveen A 
Rating:
5.0

Customer did not leave a comment.

David Z 
Rating:
5.0

The agent was wonderful!!

Shelley H 
Rating:
5.0

The person assisting me at The Mail Box Store of Naperville was very helpful, and explained the rental and return process very well. Thank you very much! I will certainly look to use this rental location in the future! Best Regards!!!

Joseph M 
Rating:
5.0

Great experience, in town move , they had truck size we requested. The people couldn’t have been nicer.

tony s 
Rating:
4.0

Customer did not leave a comment.

Karuna R 
Rating:
2.0

I rented for 3 days one way and ended up paying for over 1100 miles and 5 days very pricey

David M 
Rating:
4.0

The contract said the gas tank was full but it was not. It was between 7/8 and 15/16th's. I traveled 20 miles with cargo van and I had to put in more than 5 gallons (I stopped before the pump stopped the automation) of gas when the most I used was maybe 2 gallons. This easily cost me an extra $10-$15--NOT ACCEPTABLE!!!

Roger J 
Rating:
5.0

Customer did not leave a comment.

Saranjit C 
Rating:
5.0

I was allergic to allmthensog hair that was in the seats but overall I had a great experience

DEANDREA A 
Rating:
5.0

Customer did not leave a comment.

Laura H 
Rating:
5.0

Customer did not leave a comment.

Anthony` L 
Rating:
5.0

Easy to book a truck, checkin was quick and I did what I had to do very quickly and returned the truck. It was a perfect first experience with uhaul.

Nelson T 
Rating:
5.0

Excellent customer service. I recommend this location.

JAMES A 
Rating:
5.0

Staff was very friendly and helpful!

Bonnie H 
Rating:
1.0

Clean the trucks and make sure the cabs don’t stink.

Jason E 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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