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gina h
Customer Reviews for The Mail Room Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Brandon and Justin were great to work with and helped me with exactly what we needed for our move!
Melissa TExcellent service, despite some hiccups with my truck, the guys accommodated me to transfer from a tow to a truck package without issues. Great job checking out.
Egbert FThe problem I have is with U-Haul, not the location. First, it’s ridiculous they charge you more for a ONE way drop off than to drive it somewhere and have to drive it back (EMPTY)! It’s quite the rip off when you call and tell them you’re having mechanical problems with your vehicle and need to change the original drop off plans. They’re going to charge me double for wanting to drop off when I got to my destination. Really…… mechanical problems. The brakes needed work on the trailer!! It would jerk every time I pushed my brakes. The trailer needed work!! NEVER USE U-HAUL!! NOT WORTH THE MONEY. THEY ARE A RIP OFF!!!!
Marie DWas easy and everyone was very pleasant to work with
MATTHEW GJust keep doing what you’re doing. Why change something that works this good.
KENDALL CMy experience is that you have a wonderful team at this location I don't see where they could have improved my experience because they did such an excellent job I will be so pleased to recommend this location and the team that made the experience so pleasant I thank you for hiring such a wonderful team
kim sGreat customer service and very accommodating to your needs! Professional and knowledgeable
BRAD BGood Job
Thomas DSame as above.
John MBrandon went above and beyond to help Me out. He is an amazing representative for your company.
Joe G