Transmission on the truck was rough but overall it did what we needed it to do.
Carolyn M
Customer Reviews for The Office Party
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The men working there were so nice and helpful. I'm so grateful for their help with our U-Haul rental today. I would go here again.
Karen PWell, the truck was as clean as I expected. I mean, it was not exactly detailed before I got there, but it was good enough. Jay, the owner of the store was a hoot.
Ron GPercy was incredibly helpful and very knowledgeable about all of the Uhaul products/options available. Percy listened to my situation and made the best recommendations for us both in terms of price and functionality. Thank you for great customer service.
Michael WChose to pick up with staff, and they were very helpful and friendly!
Brooklyn SThis was the first time that we used the U-haul truck and was a great experience, we met kind people that helped us with information and everything that we needed. Thank you!
Marcio DLove this place!
Juli TI rent trunks from these folk a couple of times a year. Have for easily 6 years. Super friendly and trucks are always clean and ready when reserved.
Robert CTodo esta bien
Juan FThe truck had a terrible knocking in the window, had I had to drive for several hours it would have been a problem, alignment was off pulling to right.
jeffrey cDropped off in North Fort Myers, FL. They were excellent.
Paul HVery convenient. Staff was knowledgeable and polite! Thank you!
Donna MWhy was my bill so high?
steve aThe service was excellent.
Clara KJay, the owner, is a joy to deal with and made this rental as easy as it could be. The BEST!!
JULIE IJay was very helpful in recommending the right trailer for our needs. Professional and friendly. Thank you.
leslie oProfessionals
HOWARD WJay is very friendly and helpful. I love when I come here that if things are busy, I can look around the cute shop and buy gifts for my loved ones.
CLARE DI will only rent from this store every time I need equipment in the Atlanta area!
ROBERT WMake all of your stores as great at this one is!
ROBERT WThe equipment has nothing to do with this location as they are not responsible for maintaining the equipment. The location is great! No negatives. I've rented from here maybe 5 times in the last two, three months.
CATHERINE SSimplify the return check in process.
CHRISTOPHER BThe truck I was given did not have a backup camera, the check engine light was on and when applying brakes the truck pulled to the left. None of these were issues that the location I went to fault. U-haul brought them these trucks. This one need service. Ive been to the same location 4 times in the last couple of months renting a 10' truck each time and had no issues until this. The store is great, the staff are nice and friendly and try to please.
CATHERINE SI am a returning renter and can say that Jay is always so helpful and flexible ... it's a pleasure to work with him at this location. (The Jeep Guy)
Axel RKind Uhaul dealer. Than you!
DAVID SI would recommend renting from this company - the gentleman that was in charge of the uhaul rentals was very polite and efficient, i was able to pick up the trailer in less than 30 minutes, and returning it the next day was even easier. i would highly recommend using this group if they have the equipment you are looking for, i will for sure use them again when the time comes!
Ryan HI've rented from here 3 different times and each time my experience has been great! I'll come back when and if the need ever arises.
CATHERINE SGood men
HICHAM EGreat expertise
ERVIN COutstanding Service/
HOWARD WGreat place to do business & great service
JAWAHAR Dna
JACKSON AProcess was smooth and quick Clerk was efficient and professional Return was very easy
MOISES LNothing I can think of. It was a great experience.
BRADLEY MGreat customer device and very friendly and helpful.
WILLIAM JYou can learn from this location. They know real customer service.
CHRIS MLock down laches old & rusty.
KARL PThe owner of this location was very kind and helpful. A very pleasant experience overall!
TROY EThe cleanliness of the equipment was ok but the age and handling of the 15” truck was incredibly poor. The truck needs to be replaced - over 140k miles on the clock.
SAMUEL LThe owner Jay, is one of the nicest individuals you will ever meet. I have been doing business with Jay for about 20 years. He has always been a professional to me and my family. He is well trusted by everyone.
LOUIS DRented UHaul here before. Always perfect and genuinely doing their best. Efficient, professional and reasonably priced. “My UHaul”. Thank you
JOHN HFirst time renting a U-Haul and found this location and operator very helpful! We will use them again.
ANNE SThanks for the good service
John RNo furniture dolly, just an appliance dolly
PETER MThis was the best U-Haul experience I’ve ever had. The staff was extremely helpful which made check-in and out easy.
MICHAEL HThe tank was only 7/8 full when I got it. I returned it at that same amount (the gas pump would not allow more gas to go in) and then I got charged for the 3 gallons of gas
JEFF KExcellent service received.
JAMES DIt was a pleasant experience. The Owner was very helpful and explained everything. Truck was clean and new.
JOSEPH RGreat customer service and Easy pickup! Truck was in great shape. Will use this as my rental place from now on.
SONJA SToo many emails!!! I think I received 5 emails in regards to the 4 hr rental. Too Many! Everything else was great - very automated and easy to follow instructions
RICHARD BGreat Service
STEVEN MI always have and will always use U-Haul- so helpful and professional on every occasion - which has also been so helpful! Thank you!
JOHN MThey did not have my 5x8 trailer size available despite inventory saying they did. He offered to give me a 6x12 trailer at the same price, to which I agreed. However I received my invoice and was charged for a 6x12 trailer. Please call me to correct the charge. The check-in process took a very long time. When I returned the trailer during normal working hours no one was there and there was a sign on the door that they closed for the afternoon. I had to unhitch and position the trailer myself, which was quite strenuous. I will not rent from here again. In fact, I have a trailer rental pickup on 12/29 and am driving three times as far to pick up at a more professional location. Please call me to correct the billing on this rental.
TRACY SFolks here are the best!
ELLEN PThe only issue is that the guy check in the truck out put me as coming back at 1:40 PM, which is only three hours and 40 minutes instead of the 12 hours that I was guaranteed. I had to wait on hold for you uhaul to fix the Bill so I could check out.
DAVID PKeep doing what you do.
LARRY CNear new 10’ truck, service to get On the road was awesome, thank you
DENNIS MNothing / check in was easy and Jay is awesome to work with and I would recommend to anyone
NIRAJ BProfessional
HOWARD WJay is awesome , professional , great location , clean ,has great customer skills , addresses all concerns , i renter here all the time , thanks Jay
JASON HOutstanding customer service.
HOWARD WJay is the business owner at this location. His service is unbeatable. He is knowledgeable and customer oriented. Jay is an East Cobb neighborhood favorite, not only for his U-Haul fleet, but also for the various other services he provides to us. Thank you, Jay.
LOIS SWear and tear of equipment made some of the functions more difficult. locking and securing cargo area was a bit difficult!
JAMES H