Customer Reviews for The Storage Place Seagoville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Storage Place Seagoville

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Michael T.
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Customer did not leave a comment.

jEFFERY G. | Overall Experience |
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Customer did not leave a comment.

Christopher W.
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Customer did not leave a comment.

Carlos B.
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While driving from the location the trailer fell off the hitch of my truck. Luckily it did not happen while I was on the highway. While explaining what happened to the uhaul employee who hooked the trailer up, I heard the manager in the background saying "Well we are still going to charge him. Tell him to file a claim". If he is the representative of uhaul, then your organization is failing at being customer centric.

jeff K.
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Customer did not leave a comment.

RICHARD EDWIN DA M.
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ANDREW D.
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JAMES SCOTT J.
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Linda S.
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Everything was smooth sailing! I went to the one on Hawns Freeway (175) and the rep was very nice & helpful. everything was GREAT! Thanks for a smooth move!!!!

Ronnie N.
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Customer did not leave a comment.

John W.
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Nothing I could see. Very helpful and friendly.

Ricky N.
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The gentleman inside was very kind and professional

James M.
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Overall the business i would say is above average staff is very knowledgeable

Michael L.
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Customer did not leave a comment.

MARIA C.
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Super nice service

Kamisha M.
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Customer did not leave a comment.

RODNEY S.
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Need to have more employees like charity she knew what I needed and explained everything and how it worked as where when I returned the trailer Blake was helpful polite courteous and I'm hooked the trailer for me

TORY F.
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Customer did not leave a comment.

PATRICIA T.
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Always very helpful!

Tabitha C.
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Joy R.
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The previous comments regarding U-Haul price gouging prices has nothing to do with the persons where we picked it up where we left off The personnel were very helpful

Christopher W.
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Angela F.
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Paul B.
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RON W.
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Employee did not connect trailer to my car hitch properly. Trailer came off my car on highway & was only connected by safety chains. Nearly had wreck. Catastrophic situation where i nearly had a wreck & damage to my car. Frustrated.

John T.
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Customer did not leave a comment.

Rodney S.
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Great customer service

Gary H.
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Customer did not leave a comment.

Debra K.
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Customer did not leave a comment.

Latoya R. | Reservation |
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Managers, If you are not going to be open for special holiday observance outside of uhaul, please post it. Made a reservation and wasted time and effort

Robert W.
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Customer did not leave a comment.

Detric P.
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MERICA!!!

Aaron R.
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GARRON S.
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No Improvements Are Needed

Mireya H.
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Everything was perfect :)

Christopher M.
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Customer did not leave a comment.

LAURIE A.
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Scot L.
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This was my first rental of a trailer and was very satisfied

Lillian P.
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Customer did not leave a comment.

Kari G.
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I am so thankful for their customer service and their friendly business. I will be using them again. They were the best to work with. Please try them out!! You would not be disappointed at all.

John S.
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The same comment applies as the one I left for "Comments/What can we do to improve for the next person".

allison M.
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Customer did not leave a comment.

Barbara M.
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Truck was a newer model. Great a/c. Great Radio. Clean seats. Personnel were very knowledgeable and friendly. I would most definitely use them again.

Jade P.
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Customer did not leave a comment.

dale M.
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U-haul Seagoville is great. My complaint is with U-Haul at 6842 148 Terrell Tx (Talty Tx) Had a 6X12 trailer reserved, even checked in on Fri before Mon pick up No trailer on Mon.,no help.

sandra G.
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Customer did not leave a comment.

Paul R.
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Aaron R.
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I rented a 4 by 8 enclosed trailer from this vendor. As this was my first time hauling a trailer, I watched all of the U-Haul YouTube videos on connecting and hauling trailers. When I went to pick up the trailer, the lady who works at this location did NOT know the CORRECT way to attach the chains. She twisted the chains quite a bit and then wanted to hook them directly to my vehicle, which is NOT how it is done in the YouTube videos. When I showed her how to do it based on those videos (putting the chains through the hitch hoops and then attach them back onto themselves), she seemed surprised. (Are U-Haul dealers required to take any type of instructional training on how to handle U-Haul equipment?) Also, the passenger tire on the trailer I rented was flat. The lady did comment that she SHOULD have checked the trailer the previous day. She also had the ability to inflate it again. I was also told that, if the tire went flat again, I should take it to an AUTHORIZED U-Haul dealer location. After I hauled it to my residence, I found a nail in the same tire. So, I called the closest U-Haul dealer as instructed. They informed me that I ACTUALLY had to call roadside assistance to get the tire fixed. So, they connected me, but I was on hold for so long that I was able to submit an online assistance request before anyone was connected. So, I hung up the phone and went the online route. The service from this point on was exceptional. My main concerns are: The flat tire situation could have been prevented entirely had this vendor checked the trailer beforehand AND this vendor would definitely benefit from reviewing U-Haul's YouTube videos on how to properly attach trailer chains.

Dennis S.
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Customer did not leave a comment.

Nelda T.
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I dropped the truck off and its 2 days later truck is not showing returned.

tammy B.
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When a business treats you better than family. You feel honored to be in their company. Thank you Wendy Turner. May God continue to bless you to be a blessing to others.

Michael L.
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Customer did not leave a comment.

josh P.
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tammy B.
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Just keep smiling. Wendy Turner has a heart and a passion to serve people. May God bless her for her faithfulness in serving.

Charles S.
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Was overcharged. Not happy. I only drove 7 miles. I was charged for 15 miles. Don't like cheating

SHAVONKA B.
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Tavarus R.
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DONALD K.
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Taylor R.
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fred M.
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Vicki O.
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SUSAN R.
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Mark T.
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My original reservation site in DeSoto did not open but another location found us a truck in Seagoville.

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Xavier M.
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Customer service was extremely poor. The guy thought we were trying steal a u-haul truck. Accusing customers of such harsh things, we forever discourage me from using u-haul again.

Diamond D.
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Ms. Tucker was nice

SHERRY R.
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Uhaul tried to moved my pickup location. I purposely chose this location due to location of items I needed to carry. If I went to the location you were trying to send me to it would have add 16 miles to my trip I don't have money to throw away. Do not move without permission from customer.

John B.
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Customer did not leave a comment.

STEVE M.
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Nothing this spot was highlight of experience

Marcie W.
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Awesome staff. Very polite, fast, and professional.

Troylisa J.
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Customer did not leave a comment.

David J.
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Sharie N.
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Customer did not leave a comment.

ALMA B. | Overall Experience |
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People at front office are so nice...the storage units and property are well cleaned and maintained. I would rent a unit here again if I ever need.

Adrian F.
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At this company they were polite kind and they understood my dilemma about having to take the truck to so many companies before finally getting them to accept it. I really think they was a wonderful people but as I stated before trying to get someone to take that truck back well the nightmare. But if I was to recommend Uhaul to anybody I would say rent from the storage place they were excellent.

PAUL A. | Overall Experience |
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They help with arranging my move in including reputable movers.Made payment plan easy and went out of thier way with moving out.tks.

Misty W.
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Never use seago pantry to rent uhaul. always use seagoville storage in seagoville!!!

Gary R.
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At the Storage Place In Seagoville, their's nothing to improve on. Best Service Ever

quintin F.
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Nice people. I felt welcomed.

Angelia H. | Overall Experience |
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Really appreciate the ladies in the office. Great customer service and very helpful. If my daughter is ever in a need for storage again. We would definitely come back.

NOEL O.
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Customer did not leave a comment.

paul B.
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Customer did not leave a comment.

HILARIO G. | Overall Experience |
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Excellent guys !!!

Jeff A.
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Adam G.
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Donald M.
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Lisa, has excellent customer service skills , friendly and very accommodating. Thank you!

Jorge G.
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Customer did not leave a comment.

Flo M.
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Daryl D. | Reservation |
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Spoke w/UHaul & Cancelled reservation immediately after reserving; facility not participating in the free month w/truck rental promo. Facility never called back; UHaul said wouldnt be charged at all.

Angie P.
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Customer did not leave a comment.

Angie P.
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More detail needs to be given to renters about chain hook up. I have previously rented a trailer and I am pretty sure the chains must be crossed on hookup. Their must be plenty of slack in the chains for turning. The representative hooked up a trailer for a gentlemen next to me. One of his chains was very short on one side and were not crossed. I was able to show him the proper way as the representative had left to go back in the store. The man had never put a trailer before and had no idea that if he would have turned the opposite direction of the short sighted chain he would have broke the chain and then been responsible for paying to be fixed.

JAMES L.
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Customer did not leave a comment.

Stephanie S.
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Customer did not leave a comment.

JOHNNY P. | Overall Experience |
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Great staff!! Friendly, helpful and all around great people.

Liam S.
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Customer did not leave a comment.

linda F.
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Love the people at the location off of 175 in Seagoville Tx. Wendy is great!!!!??

Sean W.
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Customer did not leave a comment.

Peggy M.
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everado G.
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MISTY B.
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Thank you all

luis T.
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Customer did not leave a comment.

Yasbed Leonardo D.
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They asked more options about rent for next time

Christopher G.
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Customer did not leave a comment.

RAY D.
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Fantastic Employees here. I'm glad I completed this the way I needed, and not what it was changed too!

No reviews have been submitted for this location.

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