The process of renting from start to return smooth and quick. Very nice people. Thank you.
David R
Customer Reviews for The Watertown Party Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul has sign in it that says a $25 charge will be added to your account if the truck is not swept out upon return. However, when I picked up the truck, it was not swept out, there were wrappers and garbage in it. Location did not have the size truck I asked for, which definitely cost gas money. Did not have time to drive an extra 50 minutes round trip to go to a different location. Overall, not a bad experience, just a few frustrating parts.
Heather PWAS WELCOMED WHEN I WALKED IN. THE WHOLE PROCESS WAS FULLY EXPLAINED. I ARRIVED 2 H0URS EARLY AGAIN WELCOMED AND WAS OUT THE DOOR IN 15 MINUTES! AMAZING SERVICE FOR A NEW BUSINESS!
TODD P