Paul was excellent to work with!! He made sure that our needs were met!!ADELA O.
Customer Reviews for The Wood Shed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service and very courteous.VICTOR P.
Customer did not leave a comment.Anthony B.
All goodWilliam J.
Customer did not leave a comment.COURTNEY B.
Customer did not leave a comment.PANDORA S.
Customer did not leave a comment.RICKEY G.
Customer did not leave a comment.Dave C.
Always perfect , no issues !OMAR H.
Customer did not leave a comment.David W.
I was given a free day until July 21 but got charged 72.00 when I returned after someone at PA uhaul told me they fixed the invoice can't get a hold of anyone in PA now always on hold ridiculouslyJACQUELINE O.
Nothing. I love the experience. I walked in last minute and was still able to get a truck. Love the key drop box for after hours. I do think the truck I used had a broken gas gauge though.ASHLEY F.
Customer did not leave a comment.DEE L P.
It would be a great thing if U-Haul would place a fuel tank capacity sticker next to the gas cap on its trucks. If I am supposed to return the truck with 3/4 of a tank, I have no idea how many gallons I need to put in. I had to run back and forth from the pump to the cab to check the gas gauge as I was refilling.EDWARD T.
Customer did not leave a comment.ROGER S.
Everything was amazing Thank you Paula Linda and Jeff Awesome team The Holman Family!ODESEUS H.
Mr. Paul Blake was most helpful in processing me in and out. Will use this service again. Thanks.ROBERT D.
Customer did not leave a comment.JAMES S.
Nothing, Linda and her team were fast efficient, friendly. Informative , best Uhaul I've been too. JDJAMES P.
This place sucks . Didn't have my reservation ready for pick up . Used 24 hour pick up and there was no key or lock on the lockbox that was supposed to be ours . Then it took an hour on hold to get a hold of Customer service who said they would call back and didn't and then another hour to get someoen to help . Got the truck 2.5 hours after we needed it bc of themCurtis M.
Picked up and returned a trailer the SAME DAY. Receipt says it was returned the next day at 4pm. I could understand if it was returned at the time of opening the next day as it was close to closing when I dropped it off but not hours after openingMichael N.
Customer did not leave a comment.Dale S.
All personnel were friendly and courteous. Great place to rent your Uhaul.Gabriela C.
Customer did not leave a comment.APRIL H.
Great service. Fast and easyArthur S.
Paul was great to work with.Bob B.
Extremely impressed with service, staff was courtesy and friendly. Strongly recommend this franchise location!Joseph C.
Customer did not leave a comment.james J.
Truck had an unpleasant smell, I would recommend air freshener or something.ROBERT W.
Customer did not leave a comment.KELLY H.
Get more help.William L.
Great customer service!JAMES W.
Customer did not leave a comment.jerry J.
Great experience and nice staff!Jamie S.
Customer did not leave a comment.GREGORY L.
Staff was wonderful! If I ever need Uhaul again I'm going to this location first. They were all great!OMARIA A.
Customer did not leave a comment.TERESA R.
Respect would be nice. i.e. who's next in line? Less mouth and more service would be nice. Seems "drop off" isn't really just that? No one said thank you you're good to go, after truck was returned, until we asked. Told "don't use internet next time for reservation because company charges them $5.00"?! Fairly yelled at by lot worker because of misunderstanding of who to turn truck in to.PJ K.
Customer did not leave a comment.Gabriel R.
Customer did not leave a comment.Jeremy M.
Customer service and location were very good. The truck had a bad odor. Like cheap cologne and gave us a headache. Floor and cup holders were dirtyJAMES C.
Customer did not leave a comment.MUTASEM MOHAMMAD A.
I had an issue in that I had reserved and been confirmed at another location. Supposedly uHaul operations called to let me know I had to go to the Woodshed location. Since my only number is a mobile phone I can tell you no one called and/or left a message or text. So I showed up at the other location, which was closer to me only to have to driver further to the Woodshed. Nice folks there.Matthew C.
I've rented from them 2xs. had excellent service both times.ANN R.
My favorite hometown Uhaul, These people treat their customers like family.GARY T.
Customer did not leave a comment.tabatha M.
Customer did not leave a comment.Ryan H.
Customer did not leave a comment.MARTIN R.
Excellent customer service.William J.
Customer did not leave a comment.FRED H.
Customer did not leave a comment.Gerhardt D.
Customer service was excellent ðŸ‘ŒMICHELL C.
Customer did not leave a comment.DANIEL M.
Customer did not leave a comment.Jocelyn K.
Customer did not leave a comment.ROBERTO Q.
Always a great experience at Brandon - Cook's Sheds. A super Uhaul dealership!Christopher G.
Customer did not leave a comment.DEBORAH L.
Customer did not leave a comment.ERROL J.
Customer did not leave a comment.Richard E.
Give Paul a raised ,he really help me a lot not to mention,he's a fun guy to talkGiovanni P.
Everyone was so helpful. Both efficient and knowledgeable. Very impressed with the client service.LISA W.
Customer did not leave a comment.Alec P.
Customer did not leave a comment.MIGUEL B.
Paul Blake at location was ABSOLUTELY very accommodating and served multiple customers at the same time. Even though some people had to wait, Paul's positive attitude and demeanor lightened the mood of impatient renters. Dealing with Uhaul and Sunpass directly about the double toll chargesSheree L.
Gentleman behind the desk was very personable..friendly..courteous.. helpful..I would definitely rent from him again as well as refer his services to friends and family.TAMMY C.
Fast and excellent customer service. Paul made renting a uhaul a good experience.JOHN W.
Very helpful very convenient peopleGILBERT P.
The gentleman that checked us in was super helpful/ friendly. We would definitely do business with him in the futureRodney L.
The Woodshed is always very helpful with all of my U-Haul rentals... Thank you!!BOBBITT J.
Customer did not leave a comment.tammy E.
Very down-to-earth people. The total cost was less than the estimate.WILLIAM R.
Customer did not leave a comment.Michael M.
Customer did not leave a comment.CALE P.
Customer did not leave a comment.Meredith L.
Customer did not leave a comment.CHRISTOPHER H.
Customer did not leave a comment.TINEISA R.
Customer did not leave a comment.JOHN B.
Service was great...will continue to use for any future moving needsRUBEN D.
Paul and his helper were very helpful and professional as always. I have rented from them many times and never been mistreated or had any problems at all.arthur B.
The people at this location were absolutely amazing and went above and beyond for us! They made our moving experience so much easier and we are grateful for that! Would recommend them to any friend or family member 1000 times over.Stephanie F.
Valrico Mini Storage stood me up - no one was there when they should have been - which caused a lot a difficulty in my plans. Not good. The Wood Shed has always been a great place to rent from....should have just started with them.Christopher G.
Customer did not leave a comment.Joseph A.
Thanks for your great service.PEDRO M.
I did not elect or know that insurance was added to the rental priceChristine M.
Customer did not leave a comment.Kimberly F.
Great service, fast and friendly. Thank you.CARLOS S.
The staff at the Valrico location were excellent.Krista F.
Linda and her staff are outstanding people and do an exceptional job well done!!!!!!!!STEPHEN C.
Customer did not leave a comment.JOSEF K.
Customer did not leave a comment.Crystel A.
Customer did not leave a comment.ROBBIE B.
Customer did not leave a comment.Travis W.
This location is the best. I can't say enough how pleased I was with the service. The tech was helpful and friendly!ANTHONY S.
Customer did not leave a comment.RONALD M.
Nothing. Truck was clean & ready for rental.PHILIP C.
Paul and Linda are hands-down the finest UHaul location I've ever used over the years, without question. I won't use anyone else, even the local factory store. They're consistently helpful professional, and quick to resolve any issues on the spot. They're the greatest!Daniel P.
Paul is the absolute best when it comes to making things happen and assuring our UHaul rentals are always done right. He's helpful, polite and professional, and has consistently gone the extra mile for us every time we've had a rental. Thanks, Paul!Daniel P.
Drop off was fineJEREMY L.
Location is great for us and plan to use anytime we need a Uhaul.DAVID R.