Great overall experience! Will definitely rent from this location again!WALTER T.
Customer Reviews for The Wood Shed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.SARIN M.
I'm a moving company but would work with U-Haul anytime need to hire me to deliver loads lolMichael E.
The 2 gentlemen Paul and the other name escapes me but really informative and friendly.SELENA P.
Ask if person wants to insure vehicle not just assume.MELINDA C.
So very convenient for me, just across the road. Very personable and friendly. They apologized for not having the trailer I needed. It didn't show up like it should have, at 9:00 am. They located the nearest one, Holiday, FL. I had a drive ahead of me, but, at least, I had a trailer to get. Very friendly when I dropped off the trailer, as well.Kelly M.
Great knowledge staffHARVEY D.
Customer did not leave a comment.dENNIS J.
Customer did not leave a comment.IAN J.
Customer did not leave a comment.Kelly A.
Customer did not leave a comment.MARILYN S.
Customer did not leave a comment.Mary H.
Customer did not leave a comment.Ron M.
Customer did not leave a comment.JORGE B.
The staff at the Wood Shed in Valrico Florida are fantastic people to deal with and were very accommodating. I was impressed. I highly recommend these people.DAVID M.
Good serviceStevy R.
While the vehicle was clean it had roaches in it. Definitely needs some pest control. I had to unbox and repack before putting my stuffing storage. Get this http://ow.ly/kp6t30rSB1Y cheap and 100% effective.CALEB M.
Customer did not leave a comment.JAHAIRA R.
Dome lights didn't work also lack of communication called to report I had a problem and no one called me backCarlos R.
Customer did not leave a comment.ALEJANDRO D.
They were professional and very helpful. Great service.Michael W.
Customer did not leave a comment.ROLAND J.
Customer did not leave a comment.MARTINA M.
Not much, actually. Equipment was readily available and the people running it were friendly and helpful.Andrew B.
Customer did not leave a comment.Jason P.
Customer did not leave a comment.SHEENASUZANNE L.
Very professional, and will continue to do business with youDALE R.
Excellent customer service, very friendly and an overall great experience. I would recommend this location to anyone wanting to rent.Craig M.
Customer did not leave a comment.donna J.
Customer did not leave a comment.PAMELA C.
Customer did not leave a comment.TRACY N.
Fast and great service! Would recommend to a friend.Jeremy K.
The truck was running very hot and by the time I arrived in Branson there were issues with the transmission. And although I had filled the tank up to 5/8 - by the time I got to the drop off location the tank was only 1/2. So I was charged $17.00 more for 1/8 if a tank of gas!! And I didn't even want this big truck. Then to add insult to injury, I hired Moving Help through UHaul and they did not show up. So I had to unload the truck all by myself.BRENDA W.
Customer did not leave a comment.SERRA H.
Customer did not leave a comment.Kim K.
I recommend this location to everyone i know. Friendly staff from bottom to the topCHARLES W.
There was cigarette ashes in the ash tray and cup holders and trash under the seats. The check engine light was on the whole time. I called customer service and was told not to worry about it unless it acted up. The truck was hard to start when cold and would keep loosing overdrive, usually when turning in traffic.Dustin R.
Have the UHaul system functional. The system went down when I was next to check out and we all had to scramble to find cash to cover our deposits. Also, It would be nice if those who have checked in online, could be assisted in a "fast path" system.Barbara H.
Beyond amazing service! Had everything ready before I arrived, newer trucks excellent advice on my rental options!ALLISON H.
Customer did not leave a comment.Wilson O.
Mr. Paul Blake was most helpful to my rental experience.ROBERT D.
Paul was very nice and helpful. I will use this location for my needs in the future.Tom D.
Customer did not leave a comment.Joshua B.
Customer did not leave a comment.Cole F.
The truck smells like it had just recently been bombed for roaches. I drove over 3 hrs with that smell. Customer service is horrible.RAUL P.
The attendant was an absolute angel.LISA G.
Customer did not leave a comment.Devin B.
Customer did not leave a comment.Nathan K.
Customer did not leave a comment.JAMES R.
They charged me for gas even when I provided proof through pictures that the gas was not where the paperwork said. And even after me showing them and then assuring me I would not be charged I received an email saying I was in fact charged.Antonio G.
Customer did not leave a comment.cheryl Y.
Paul was a great help to us when we dropped off our rental truck.ALAN H.
Customer did not leave a comment.REBECCA O.
Customer did not leave a comment.James M.
The truck leak/poured water at the doors/ around the seatbelt area when it rainEdward H.
My biggest complaint is the damage that was done to my mattress because of the rain in the truck licking it ruined a brand new mattress $1600. Then on top of that happened to drive and pick up the stupid truck that should've been ready because I had it set up so no I'm not happyPeggy S.
Customer did not leave a comment.Alquinda W.
Customer did not leave a comment.Levi S.
Customer did not leave a comment.AVERY L.
I had a good experience good service n very helpful.harold F.
Customer did not leave a comment.MICHAEL W.
Customer did not leave a comment.Pauletta F.
Ruined my whole day. They forgot to put the appliance dolly in the truck. And gave me a whole bunch nonsense to obtain a new one. so bad I didn't even drive to the other location to get one. I would've had to pay for extra miles. smh. whole experience was poor. I do not recommend uhaul anymore.Neomaya D.
Paul was excellent to work with!! He made sure that our needs were met!!ADELA O.
Excellent service and very courteous.VICTOR P.
Customer did not leave a comment.Anthony B.
All goodWilliam J.
Customer did not leave a comment.COURTNEY B.
Customer did not leave a comment.PANDORA S.
Customer did not leave a comment.RICKEY G.
Customer did not leave a comment.Dave C.
Always perfect , no issues !OMAR H.
Customer did not leave a comment.David W.
I was given a free day until July 21 but got charged 72.00 when I returned after someone at PA uhaul told me they fixed the invoice can't get a hold of anyone in PA now always on hold ridiculouslyJACQUELINE O.
Nothing. I love the experience. I walked in last minute and was still able to get a truck. Love the key drop box for after hours. I do think the truck I used had a broken gas gauge though.ASHLEY F.
Customer did not leave a comment.DEE L P.
It would be a great thing if U-Haul would place a fuel tank capacity sticker next to the gas cap on its trucks. If I am supposed to return the truck with 3/4 of a tank, I have no idea how many gallons I need to put in. I had to run back and forth from the pump to the cab to check the gas gauge as I was refilling.EDWARD T.
Customer did not leave a comment.ROGER S.
Everything was amazing Thank you Paula Linda and Jeff Awesome team The Holman Family!ODESEUS H.
Mr. Paul Blake was most helpful in processing me in and out. Will use this service again. Thanks.ROBERT D.
Customer did not leave a comment.JAMES S.
Nothing, Linda and her team were fast efficient, friendly. Informative , best Uhaul I've been too. JDJAMES P.
This place sucks . Didn't have my reservation ready for pick up . Used 24 hour pick up and there was no key or lock on the lockbox that was supposed to be ours . Then it took an hour on hold to get a hold of Customer service who said they would call back and didn't and then another hour to get someoen to help . Got the truck 2.5 hours after we needed it bc of themCurtis M.
Picked up and returned a trailer the SAME DAY. Receipt says it was returned the next day at 4pm. I could understand if it was returned at the time of opening the next day as it was close to closing when I dropped it off but not hours after openingMichael N.
Customer did not leave a comment.Dale S.
All personnel were friendly and courteous. Great place to rent your Uhaul.Gabriela C.
Customer did not leave a comment.APRIL H.
Great service. Fast and easyArthur S.
Paul was great to work with.Bob B.
Extremely impressed with service, staff was courtesy and friendly. Strongly recommend this franchise location!Joseph C.
Customer did not leave a comment.james J.
Truck had an unpleasant smell, I would recommend air freshener or something.ROBERT W.
Customer did not leave a comment.KELLY H.
Get more help.William L.
Great customer service!JAMES W.
Customer did not leave a comment.jerry J.
Great experience and nice staff!Jamie S.
Customer did not leave a comment.GREGORY L.
Staff was wonderful! If I ever need Uhaul again I'm going to this location first. They were all great!OMARIA A.