Very satisfactory.
LYNDEN W
Customer Reviews for This & That Home Decor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I always have a wonderful experience with this location!! Great customer service and great trucks!!
Alicen SLovely lady such good help would go again
Isaac MThanks, it was a good experience
DAVID WThanks Sue.
LARRY FCouldn’t have been any better. Helpful, friendly, responsive. Thank you
GARY LThe owners of this location are lovely and helpful.
Helen MExcellent service, Thanks
LARRY FThe van was perfect for me to transport my clay sculptures to the foundry in Burbank. Will rent it again when they are ready for pickup.
DWIGHT DNothing to improve. Wonderful experience.
JOHN BAlways great, friendly, honest and timely service
MARCIA CSigns for key return
ERIC VSuperior customer service with a kind attitude towards hospitality. She had helped me with flexible scheduling of a pickup and dropoff of a rental trailer. I will rent from here again for additional hauling space. Thank you. -Edward
EDWARD PTheir customer service is top tier!! I love going there, every U-Haul location should aim to be even a quarter as great as these people!
JACOB PThe best UHAL
Vardan MWould recommend. Also very easy access. Thank you
VIVIENNE JBetter inventory that handles trailers in the area.
GREG LWonderful help at this U-Haul location. Fast friendly honest service! Thanks a million, This and That Home Decor is awesome!
STEPHEN LSusan and Lee are both awesome! Each time I reserve something for pick-up they're always friendly, and helpful.
TERESA LGreat customer service
RYAN Wrepeat customer here, we have received professional, responsive and friendly service each and every time! Highly recommend this UHaul location!
CHRISTOPHER EThis place goes above and beyond with kindness and professionalism.
CHRISTIE WNothing. Great, convenient, professional, and friendly service. 10 out of 10!
Geri NNothing could be improved. This place was convenient, the truck was great, and the owner was very nice. The whole process was a breeze.
ELIZABETH MSuper helpful! Very kind will be using them again!
CLIFFORD PGreat place, nice owners!
Matthew MExperience was beyond great as they were friendly, helpfull, and a pleasure to do business with. Will reccomend to others.
WILLIAM Lfriendly but professional; very helpful; will definitely work with them again.
CHRISTOPHER ENo need for improvement, these people are great. Extremely nice, and friendly and the process of getting into a vehicle is both quick & simple. The antiques they sell here will definitely keep your eyes looking around Should one have to wait or just browse. I'd prefer that more businesses in this town were ran as good as this place! Thank you both for your hospitality.
CHARLES MYes I would
PATRICK UYou guys were awesome! Thank you so much!
CARL FYou guys are amazing thank you
DAVID LVery nicely nice people. Were ready for at my appointment time and got me on the road quickly
MARTIN RThese people are great,very nice and warm hearted. I'm glad to have met them. They'll have hooked up and on your way. Real quick! Thanks U-Haul folks. 🚚
CHARLES MGood service!!
MARCOS MVery friendly
ROBERT SThe pick up truck everything excellent customer service the drop off in Beaumont terrible I returned all truck auto transporter and the dolly a day before on Friday Dec 13 I didn’t want or asked for any reimbursement I got a call Sunday to return the truck auto transporter so I have to go to the Uhalh place in Beaumont were I returned and ask for receipt it was a bad experience back and forward finally I received the receipt like I returned on Sunday
Jorge NAll I have to share are extraordinary compliments and praise. From the very second I walked and requested help I was met met with a professional smile and thoughtful knowing I was going to be in good hands. Throughout our introduction and explaining things for me to consider to aid in the process a solution was inspired that fit into my goals. The customer service is professional and detailed, their help made my stressful moment a comfortable process. Thank you for all your help and care. Happy Client! So Blessed!
CHADWICK KCustomer service was amazing and professional
TONY MCustomer service was amazing and professional
TONY MHad a little trouble picking up the U-Haul truck due to poor phone signal. Overall, it was very smooth and convenient.
Julia CNothing..,Excellent!
JOSEPH GThey were very helpful and friendly. It was a very easy process to rent their equipment.
ROBERT MFriendly&professional service! We could not have asked for a better experience! Great Job This&That Home Decor U Haul! Thank you!
JULIE ENothing
BUNSUN CGreat customer service and friendly.
ALVIN SI've rented a number of times from this location and have always been happy with their service!
Dan MPick up was easy and they were very friendly. They were very accommodating and had the equipment available when I arrived. Windows on the truck were very dirty inside and out.
SCOTT KThe 24/7 pickup process is horrible and inconsistent. Why do you need 2 people to verify that I’m me when you have all my information, my picture, my drivers license, and my credit card. Absolutely ridiculous that you delay folks with their rental for arbitrary nonsense. I will say the drop off process was MUCH smoother.
Nicole FFor a trailer this size it should really have a Jack on the tongue.
THOMAS MThe employees here were amazing to work with any issues I had they were on top of them would always go here to rent my next uhaul.
Ray TEevry thing as fine
KEITH HShe was kind and courteous and apologised for all the trouble I had.
NANCY JLee is awesome. The team here is very helpful and really looks out for their customers. I appreciate them and they are always my first choice.
JASON VCustomer service was great! Very helpful, friendly and cheerful. Pickup and return was painless. Will definitely rent from them again when the need arises!
ALLEN HNothing at all and I thank you again for you service
RICHARD HThis location seemed to know what they were doing & made turning in a U-Haul the simple, straight-forward experience it should be. This location was much more in-line with what I've experienced in previous moves. This location was also very helpful, as was the restaurant staff next door when we needed to arrange transportation back to our home after drop-off. If we need a U-Haul to pick up furniture or something in the future, we wouldn't hesitate to utilize this location.
ELIZABETH OIt was a perfect experience - excellent customer service, transparent pricing, convenient location, very accomodatiing and a really nice vehicle! I will definitely use them again!!
ALICEN SGreat service,,quick and simple..nice lady handled rental.
SHAUN KBy far the best experience I’ve had. I have moved several times in the last few years and never knew it could be so seamless and enjoyable. I will be recommending this site in particular to my friends and family.
BROOKE M