Location manager we courteous and very helpful. great experience .
STEVEN B
Customer Reviews for Thunder Road Hobbies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good service
RAINFIELD EGreat customer service, friendly to deal with.
KEVIN BI had reserved a truck in Coralville, IA and the day before I received a call stating that the 10' truck I reserved would not be available. I was given a reasonable solution... a larger truck in Moline, but was given the rate I reserved and free miles to cover my travel to and from this pick-up location in Moline. The staff at Thunder Road Hobbies was prompt, thorough, and kind. He explained everything and wished me a safe journey!
Michelle GKevin is an example of what customer service should be.
CINDY GVery nice people and very convenient for drop-off.
Heather BGreat place, cool store to look at. Very friendly
KEVIN BVery accommodating
SAMUEL DGentlemen was very courteous abd accommodating.
David HNo improvement needed. Great customer service and convenient pickup/drop-off.
BRANDON AProprietor was very helpful and accommodating.
Gary INo improvement needed.
WILSON EThe staff went beyond what is normal today to work into my schedule and need for a truck rental. Customer service is important to me and Thunder Road U-Haul was excellent. They will be recommended to my friends and colleagues when they need to rent.
Jon SExcellent service from booking the pickup to the return. Very professional . Excellent clean reliable equipment
John LThey were very busy it was a Saturday afternoon mid day. The guy was still friendly and checked us out quickly!
stacey fI think everything is good the truck drives great
Deborah BExcellent customer service, super friendly and helpful guys. Will come back to this location of I need another U-Haul!
KAELYNN SKevin was very open and honest to me as a customer. Check in and return was processed very quickly and efficiently. Easy to find location by the airport in Moline. I know I was not his only customer, but he treated me like I was. Five Stars! Highly recommend!
SHANE DThe equipment and facility was clean, customer friendly and ready for rental. The service provider was pleasant, friendly and helpful. The services provided are customer appreciated. Thank you
CLARA SThis gentleman offered to let me come in 30 minutes prior to when he opens so we could get our long day going. When there was a technical issue during the check-in process, he handled it professionally and quickly and with a very pleasant demeanor. I would definitely recommend this U-Haul location. Thank you!
Deanna D