Customer Reviews for Tidewater Collision Center
(U-Haul Neighborhood Dealer)

22 reviews

4230 George Washington Memorial Hwy   Hayes, VA 23072

(804) 993-0011

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 8 am - 1:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(804) 993-0011

4230 George Washington Memorial Hwy
Hayes, VA 23072

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 5:30 pm
  • Sat: 8 am - 1:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was excellent

John D. 
Rating:
5.0

Customer did not leave a comment.

PAULJOSEPH V. 
Rating:
5.0

Customer did not leave a comment.

Chanetelle K. 
Rating:
5.0

Customer did not leave a comment.

TERESADIANE R. 
Rating:
3.0

There were big pools of water in the parking lot -- difficult to find a dry place to park.

Carolyn A. 
Rating:
5.0

Customer did not leave a comment.

CARRIEANNE D. 
Rating:
5.0

Customer did not leave a comment.

WARRENSHOJIRO N. 
Rating:
5.0

The people working at this location are VERY nice and very helpful. It was a very pleasant experience.

ELLIOT ROBERT M. 
Rating:
5.0

done well

John K. 
Rating:
5.0

Don't expect much more, everyone I spoke with was very professional and courtious.

SHARONLEE P. 
Rating:
5.0

Customer did not leave a comment.

ANNL M. 
Rating:
5.0

My original res was for pick up Fri, Jan 15 at 9:00 pm but when I arrive at the Leesburg Pike (Falls Church, VA) location the rental truck was NOT available. Made a new reservation online AND called U-Haul 1-800#. ‘MAC' - the res agent was VERY helpful and confirmed cancelation of the 1st res and the new res in place. Tidewater Collision was a great experience. On site personnel (Jason) was very helpful and informative when I picked up the vehicle on Sat. Jan 16. A very good check-in experience.

MARIALINDA H. 
Rating:
5.0

Everything was perfect. Tidewater Collision was Fabulous. Treated me like I was family. I would definitely recommend this establishment to everyone.

LINDAANN L. 
Rating:
5.0

I was charged for gas even though i picked it up with it only having 1/4 a tank of gas

Hannah B. 
Rating:
5.0

Great guy at desk, very nice

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMS B. 
Rating:
5.0

Ensure if the customer has reserved a Dolly, it should be available if they have paid for it.

KEITH FREDERICK W. 
Rating:
4.0

Customer did not leave a comment.

David W. 
Rating:
3.0

No visible uhaul signage except vehicles. No key drop box clearly marked KEY DROP OR UHAUL. Hard to see small address numbers on mailbox, no numbers or signage on building. The location approx. 100 yards down the road on opposite side of the street was clearly marked

Michael B. 
Rating:
5.0

Efficient process. Highly recommend online check in. Folls there helped me hook up and disconnect trailer. Easy in and out.

PHILLIP ANTHONY H. 
Rating:
5.0

Service was excellent and fast. Explained everything clearly. Will definitely refer a family member or friend to this location. Thanks for everything.

HAROLDMILTON J. 
Rating:
5.0

Customer did not leave a comment.

james L. 
No reviews have been submitted for this location.

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