Customer Reviews for Tier One Tire LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Tier One Tire LLC

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JAMES H. on

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Cory was absolutely the best professional and no need to improve anything

Stephanie T. on

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julie r. on

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Diego S. on

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Nothing

Philip B. on

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Carole K. on

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I had an excellent experience! Cory was very knowledgeable and explained everything so well!! A VERY pleasant experience! The truck was the perfect size! Thank you, Cory!! I know where to go again should the need arise!

shawn c. on

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Cory was fabulous to work with! Very satisfied customer.

Dawn L. on

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GENE C. on

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Get Moe people like Cory. He's very customer oriented

Miguel R. on

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Not much to add, the new owner has taken this business and cleaned it up and even doing some interior remodeling, I can see that he takes pride in his business

GLORIA A. on

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Jennifer M. on

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Corey was a great help!

Dustine F. on

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One of the best U-Haul locations I have ever used. And I’ve done a lot of moving over the years.

Michael F. on

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Great!

Shelly F. on

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Rosanne C. on

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Randi F. on

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The guy we spoke to was so kind and professional! I don’t know what could be improved because everything ran smoothly and went well!

Miguel R. on

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Can't complain about anything, Corey is great!!!!

harry t. on

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Dirty place guy wasn't nice

Kathy L. on

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Be available for one day Sunday rentals. I moved Sunday but had to rent the equipment for two days.

tamika t. on

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Every time I go through uhaul I have a problem today was my last straw I will pay someone off the streets before I use uhaul again

Jerry F. on

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Jeff G. on

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Gloria h. on

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Virginia H. on

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Very friendly ,and made you feel good about the rental.

Kenneth M. on

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Gregory K. on

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Friendly and accommodating service

David G. on

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Corry was very friendly and accommodating.

Wayne L. on

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Friendly and very helpful service....very impressed!

Dustine F. on

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JANICE S. on

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April K. on

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Daniel C. on

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Miguel R. on

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Have more enclosed trailers available for Tier One Tire, it is difficult to find a 4x8, 5x8 or even a 6x12 and the options available for us is to pick one up 40 mins to and hour away, I rent frequently and it has always been an issue

Page C. on

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The gentlemen who assisted me was so very helpful and kind. It was my first time getting a ubaul and he made the process so simple.

Benjamin C. on

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Clear instructions on where to park, if necessary. It's just a dirt parking lot

Carl R. on

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Communication was excellent. Very professional and would highly recommend

Gerry P. on

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The service was excellent. The fella was very very kind in words and overall the expression of eye to eye contact with us and other people. 5 stars.

Theresa S. on

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Pamela H. on

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Pamela H. on

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Laurie B. on

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Miguel R. on

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Melinda K. on

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Krista B. on

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Manager/owner was fantastic to deal with & so helpful! Definitely will use again and recommend!

Cale B. on

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Very clean truck. Well maintained. Friendly experience

Joe K. on

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John L. on

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The owner was very friendly and knowledgeable, as well as quite patient. An excellent experience.

Robert P. on

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Edna P. on

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Everything was excellent.

Edna P. on

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Everything is just fine with me.

Daniel T. on

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The gentleman was understanding and helpful. The call-in customer service is another question, along with ordering online causing issues in billing and the hassle one has to go thru. I will probable never use a U-haul service again....NOW I have to wait for me credits to be approved billing invoice sub-par

Michael M. on

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Was real happy with everything. Price and service was great.

MIKE S. on

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elizabeth c. on

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Cory at Uhaul in Dunkirk was very friendly and helpful. Used his company a couple of times.

SHARON P. on

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Truck was fine, but did not do well in snow! My biggest concern was on return trying to use the outside automated return with my cell phone in 30 degree frigid blowing snow weather, I finally got frustrated and just put my contract and the keys in the box

jill r. on

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Cathy V. on

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The Nice Guy at the counter who helped Me get this U-haul on Friday the Oct 19th to Use on Oct 20th was very helpful, Friendly and answered all My questions! Wish I would have gotten his name though:) Highly Recommend This place!!!

Thomas R. on

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Excellent service!

Marlene C. on

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Cory was fantastic! Very helpful and knowledgeable.

GORDON K. on

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Wayne C. on

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Couldn’t have been more friendly!

Jason D. on

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Corey was very helpful great experience

Barbara R. on

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The gas tank was 7/8 full when I picked it up. It is nearly impossible to know when the tank is at 7/8, so I filled it full. UHaul came out ahead on that one. Why couldn't the tank be completely full when I picked it up?

GORDON K. on

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Owner was courteous and attentive. Knew my needs and was helpful. Great customer service and personable

Miguel R. on

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Tier One Tire was great, on the other hand Peggy who is one to handle traffic was not very helpful, wanted me to travel an hour and 30 minutes round trip to get a 5x8 which I had reserved in advance, yet there was a 6x12 like 15 mins away and Peggy didn't want to give me a break on the price because she said there was an 5x8 available (like I said an hour and 30 mins round trip) and she went on to say that I decided to upgrade instead, makes no sense to travel that far for a 5x8

Albert F. on

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Nothing every thing was just right, Cory at the drop off site was great, he helped me make the reservation earlier in the week very friendly and helpful.

Todd W. on

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I swept the truck out clean and I received an email that they were charging me an additional $50 for a cleaning fee.

Peggy A. on

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Dale C. on

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Robert S. on

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Have a broom on the truck

Julie F. on

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It was just a drop off after hours.

JON M. on

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Like the dealer

Peter H. on

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Friendly management, but sweep out sawdust from previous user!

molly r. on

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Janet S. on

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Very thankful that rt 60 dunkirk ny office was open on a holiday weekend

elizabeth c. on

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Cory is the new manager. He was professional and polite. I have used this haul location in the past and have always had a good experience.

Shiela S. on

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William K. on

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JIM W. on

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The guy in Dunkirk was exceptionally polite, helpful, and professional. Although the folks in Syracuse were good, the Dunkrk guy was outstanding! Best service ever at a U-Haul dealership.

Mary C. on

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Joshua A. on

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The employees didnt know how to use the computer. It took me over an hour to return the u haul

Jeffrey J. on

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Nancy L. on

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Easiest rental ever. Cory was wonderful. No hassles. Would recommend to all. Thank you.

Bobby C. on

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Robert B. on

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Everything went well.

Mike F. on

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Cory was very professional, helpful and explained everything well. I would definitely use this location for rental services again and would recommend Tier One Tire to my friends.

ALLEN B. on

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No improvement needed Cory did the best job ever. Thank you and God Bless.

kevin p. on

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More streamlined paperwork process.

JON M. on

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New owner is a fine person. Very professional and clean.

Margaret S. on

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Customer did not leave a comment.