Customer Reviews for Tiger Self Storage
(U-Haul Neighborhood Dealer)

144 reviews

8530 Gerber Rd   Sacramento, CA 95828

(916) 682-7453

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(916) 682-7453

8530 Gerber Rd
Sacramento, CA 95828

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Donna E. 
Rating:
5.0

Customer did not leave a comment.

kathryn A. 
Rating:
5.0

Customer did not leave a comment.

Paul H. 
Rating:
1.0

Customer did not leave a comment.

Jatin A. 
Rating:
5.0

n/a

Michael C. 
Rating:
5.0

Great staff member

RAYMOND G. 
Rating:
5.0

Customer did not leave a comment.

Amanda Jo Ann S. 
Rating:
5.0

EXcellent Service

Daljit S. 
Rating:
3.0

We ordered moving blankets but never received them. I also did not get refunded my $10.00 for them. When I told the person at the rental office they stated no one told them to put them in the truck.

Michael K. 
Rating:
4.0

none

Charles F. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Lucius W. 
Rating:
3.0

Customer did not leave a comment.

Patricia P. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

Nay K. 
Rating:
5.0

Brie the on site manager’s Customer Service is ”TOP NOTCH!!!” 5 stars *****

BETH F.  |  Overall Experience 
Rating:
5.0

Very helpful. I live in Reno and was storing things for my niece. They made everything quite convenient. Very pleased.

MICHELLE W.  |  Overall Experience 
Rating:
5.0

Brie McKinney was awesome. Her customer service attitude was pleasant and she was so helpful. I would definitely recommend this company to any uhaul customer. She made my day. Tiger storage on Gerber Rd in Sacramento, Ca

Lemyra L. 
Rating:
5.0

Best part of my moving was getting my storage unit. This was so easy, I almost forgot I did it. ALL the information was up front, nothing hidden. The staff and phone folks were the best.

Cynthia B. 
Rating:
5.0

Overall I was very pleased. Not only with the customer service part but with the entire facility as a whole. I plan on not only keeping my storage unit as long as possible, but also plan on recommending this business to everyone I know.

Philip A. 
Rating:
5.0

The customer service far outshined any other that I can think of. They were very personable and considerate. They were very helpful and understanding about my urgent situation.

ANDREW M. 
Rating:
4.0

Customer did not leave a comment.

Shannon G. 
Rating:
5.0

Customer service was above and beyond. Very good rental experience, thank you!

richard C. 
Rating:
5.0

Customer did not leave a comment.

Tiger S. 
Rating:
5.0

It was a pleasure doing business with these nice folks

josef A. 
Rating:
5.0

Customer did not leave a comment.

Tashia A. 
Rating:
5.0

Fast friendly service. Great overall experience. Thank you!

junsong C. 
Rating:
5.0

Had no issues at all. I needed a truck at a trying time and everything went smoothly. It helped to calm a already stressful situation. Thank you U Haul

Arthur C. 
Rating:
2.0

Very slow in calling back. Midday lunch office closed. Never, Never going to use the location again.

Edward C. 
Rating:
5.0

There was a loose arm rest on passenger side door. Reported to intake associate

mandaris M. 
Rating:
5.0

Very friendly and accommodating staff. Much better than other U-Haul locations I have done business with. I will recommend this location to others.

GEORGE N. 
Rating:
5.0

Customer did not leave a comment.

Lynn B. 
Rating:
2.0

Dark haired woman (NOT Beth) refused to even try to help me with your promised coupon. She was rude, and just wanted my money and to get me out of her office. Will never rent from here again! Maybe "Two Guys and a Truck" understands customer service better.

LISA P. 
Rating:
5.0

Brie was so helpful. This has become our new go to place for U-Haul rentals.

Susan T. 
Rating:
5.0

Customer did not leave a comment.

James E. 
Rating:
5.0

Excellent customer service. Highly recommend.

MIKE B. 
Rating:
5.0

Absolutely nothing. Great service will always rent from tiger storage.

deborah W. 
Rating:
4.0

Customer Service was outstanding!

Nicole G. 
Rating:
5.0

Customer did not leave a comment.

Marcus P. 
Rating:
5.0

Customer did not leave a comment.

Felix S. 
Rating:
5.0

I had a great experience. Easy check in easy check out. The van worked great. The people were professional. What else could you ask for?

Brad V. 
Rating:
5.0

Excellent service. Highly recommend this location. Very friendly staff. Great equipment and courteous service. Will use this location in the future.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

NAM N. 
Rating:
5.0

THE MANAGER WAS OUTSTANDING AND SHE GAVE ME SERVICE THAT I HAD NOT EXPECTED AND I WOULD RECOMMEND HER TO MY FRIENDS TO RENT FROM HER FACILITY. BOB REINALDO

Bob R. 
Rating:
5.0

EXCELLENT

shomari T. 
Rating:
5.0

Customer did not leave a comment.

WANDA W. 
Rating:
5.0

Excellent Service. Moving was easy

Terry T. 
Rating:
5.0

Customer did not leave a comment.

Lynn M. 
Rating:
5.0

Customer did not leave a comment.

AUDREY B. 
Rating:
5.0

Good experience, thanks

Rodrigo L. 
Rating:
5.0

Customer did not leave a comment.

Tammy U. 
Rating:
5.0

Fast and easy rental. Very nice people. Will rent here again.

NICHOLAS P. 
Rating:
5.0

No improvement needed. This business was excellent in customer service. Very helpful and friendly. Would definitely bring my business here again. Nice job!

ADORA H. 
Rating:
5.0

Customer did not leave a comment.

ALONSO V. 
Rating:
5.0

Good experience overall

MIKE M. 
Rating:
5.0

Customer did not leave a comment.

SUAV V. 
Rating:
5.0

Thank You

HUGH L. 
Rating:
5.0

Good service, thanks

JOEI S. 
Rating:
5.0

Customer did not leave a comment.

SHAMAL K. 
Rating:
5.0

Truck was easy to drive

Eric C. 
Rating:
5.0

Customer did not leave a comment.

VAHID N. 
Rating:
5.0

:)

CODY S. 
Rating:
5.0

Great service, thank you

ASHLEY W. 
Rating:
1.0

Customer did not leave a comment.

VANANH T. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY P. 
Rating:
5.0

Customer did not leave a comment.

Hector V. 
Rating:
5.0

Great Customer services, will book from this location again

BINH D. 
Rating:
5.0

TIGER STORAGE IS AWESOME!!!

OSCAR O. 
Rating:
5.0

Customer did not leave a comment.

NYHEEMA R. 
Rating:
5.0

Very good customer service, thank you

SON T. 
Rating:
5.0

This place was great

TINEKA T. 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN W. 
Rating:
5.0

Everything was great, thank you

Roxanne B. 
Rating:
5.0

I needed a unit fast and was able to reserve the unit online. I was called back immediately and they allowed the movers to start unloading the truck until I got there to do all the paperwork. The paperwork was completed quickly and the facility was very professional. Thank you, Thank you!

HANNAH H. 
Rating:
5.0

Tyler and Brie were very kind. The truck was clean and drove nicely. I will return to this uhaul location.

RAJESH P. 
Rating:
5.0

Customer did not leave a comment.

VIVIANA S. 
Rating:
5.0

I was impressed by receiving an email immediately after my online registration, followed by a phone call. When I went out to the unit to fill out the paperwork, even though I was running terribly late and close to the office closing time, I was met with a smile and great friendly service, and felt very welcome and satisfied with my choices. I would highly recommend Tiger Self Storage.

CONSUELO P. 
Rating:
5.0

Employee was very nice and fast

Scott C. 
Rating:
5.0

Customer did not leave a comment.

JEREMY J. 
Rating:
5.0

Awesome rental - helpful staff. I got to Tiger storage any time I need a truck. They are always great.

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

LRE L. 
Rating:
5.0

Employee was very nice. Truck was easy to drive & was good on gas. It was and overall good experience.

GARY C. 
Rating:
5.0

Great customer service, helpful employees

MIKE R. 
Rating:
5.0

Incredible! From the first day of our move, the staff was so helpful. I have never had to make such a big move to an entirely new city; Tiger Storage made the transition a lot easier. I would recommend them to anyone!

ELIZABETH T. 
Rating:
5.0

Quick, easy rental. Thank you.

Gary C. 
Rating:
5.0

Very good, thanks

Deborah H. 
Rating:
5.0

Tyler and Brie were extremely professional, efficient and attentive. Excellent customer service, great location, plus provided referral for cheap movers from movinghelp.com. Really impressive, so we will refer without hesitation.

AQUENA H. 
Rating:
5.0

Very nice and staff, fast and helpful. Thank you!

NELYA G. 
Rating:
5.0

I have rarely seen the type of customer service that I witnessed at this location, or at any other service provider of any kind. Brie was kind, professional, courteous and very helpful in helping us come up with what we would need, to fit not only our budget, but what we had to move as well. Thank you so much.

Trava H. 
Rating:
5.0

Very helpful staff. Thank you!

TAMIKA A. 
Rating:
3.0

Need more help in the office, maybe just another person to check out or check in the rental truck so the line an move faster.

RENEE F. 
Rating:
2.0

First of all I reserved the truck for a 09:00am pickup and received a call the night before after 7pm stating that I could not pick the truck up before 09:30 even though the site stated 09:00. Them I was met by a very rude man at Tiger Storage. He was assisting another customer, and told my husband and I that we would have to wait outside of the office (in the cool air) while he took the cutomer to her truck...as if we were going to take something from the office, you mean I have to wait outside? REALLY? The truck was dusty inside and I have no idea the last time it has been washed. When I returned the truck, I parked it in the area where I retrieved it, went into the office, keys in hand, and I was told that I needed to turn the truck around so it would face in the opposite direction, and I was charged the extra mileage because I had to drive the length of the yard, make a u-turn (ina 15' truck) just to turn it around. He had a snappy attitude and was very rude. Perhaps he should find a new line of work other than dealing with the public. I was offended and will never return to that location for a rental...EVER!!!

MAURICE T. 
Rating:
5.0

Excellent customer service, very impressive facility and easy access. Perfect fit for my storage needs.

Rodney P. 
Rating:
5.0

As stated, this is an absolute 5-star rated facility, and I have been treated like a 5-star customer. I could not have asked for better service. If the opportunity presents itself again, this will indeed be my first choice for sure. Thank you for such a wonderful place to leave my most precious and prized material possessions!! I feel very special and honored to be there and go to bed EVERY night knowing my possessions are safe.

yessir A. 
Rating:
5.0

Liked everything about it. No complaints. Professional, friendly and very helpful staff.

GARY C. 
Rating:
5.0

Really great customer service. Was a last minute decision to put our things in storage. Had to happen like now! Our experience with Uhaul and Storage went smooth. Brie was very efficient and made the process easy to understand. Overall a 5-star experience.

Robert B. 
Rating:
5.0

I love the custoner service there. They are very kind, understanding. They make you feel very welcomed, work extra hard to satisfy your needs. I would reocommend this u haul place to all my freiend and family.

LOIS C. 
Rating:
3.0

Staff is super friendly

YVONNE C. 
Rating:
5.0

nothing at this time

WILLIAM W. 
Rating:
5.0

Customer did not leave a comment.

Ryan W. 
Rating:
5.0

The agent was friendly, professional and flexible! I was very pleased with my experience at this location and impressed that I could book everything online! That made it an easy process, which I appreciate very much

Susan W. 
Rating:
5.0

The manager handles the business as if it were her own. Very impressive. I have already referred people to this facility!

CYNTHIA C. 
No reviews have been submitted for this location.

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