The truck I reserved was blocked in. I had to spend 2 hours trying to get rerouted to another location.
DIANE R
Customer Reviews for Tnt New & Used Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Both the U-Haul service centers in Verona and Luray were very professional and helpful with our one day moving process.
CALVIN WIt was great.
Stephen CUnattended drop off
Eric GSuper easy to rent. Great location, experience staff. Up to date equipment, clean truck. Would definitely recommend it to anyone looking for a moving truck.
Curtis FThey allowed me to book but didn’t have the auto transport even after saying they did. Then having to go to a different place to get one it cost me over $500 more than I was quoted for when I booked them
RAFAEL MEverything was excellent, clean and friendly 😊
herbert dI have always used Uhaul trucks to move and have never been more disappointed until I picked up the equipment from this location. The cab and cargo area were filthy and the extreme damage to the truck. They also charged me $15 for an appliance dolly that had a sign attached showing $10.
patricia cLocation did not write the contract. Also, after I turned the truck in, it took them 4 days to check it in.
deborah aWe dropped the trailer off after hours. No one was there.
Del AI was late returning the vehicle but returned it got a call from a guy on the 22 of the same month to return uhaul because he was gonna call the police saying it was stolen whenit had been returned two weeks beforehand foreal id like my money back from the stress he caused us by not paying attention to his own inventory
Rebecca VThe U-Haul system was not showing my reservation, so the lady there took it upon herself to make it right. I highly recommend this location if you should need a U-Haul trailer or truck, or need some good tires..
Henry SGood drop off location
norman mEverything went great!
Barb ATo make the website more user friendly. Had to input information multiple times.
robin h