Great customer service and service
PHYLLIS T.
Customer Reviews for Tobacco Road Self Storage
(U-Haul Neighborhood Dealer)
2593 Tobacco Rd
Hephzibah,
GA
30815
Contact Us
2593 Tobacco RdHephzibah, GA 30815
Services at this Location:
Location Hours
- Mon-Tue: 9 am - 5 pm
- Wed: 9 am - 1 pm
- Thur-Fri: 9 am - 5 pm
- Sat: 8 am - 12:30 pm
- Sun: Closed
Special Operating Hours
- 12/4/2021: Closed
- 12/24/2021: 8:00 am - 12:00 pm
- 1/1/2022: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Customer did not leave a comment.
PATRICIA B.- Rating:
- 5.0
Customer did not leave a comment.
DWAYNEALFONSO B.- Rating:
- 5.0
Customer did not leave a comment.
Christopher F.- Rating:
- 1.0
I am not the customer…. A former employee is using our name for this rental. This is a problem.
DOUGLAS W.- Rating:
- 5.0
Customer did not leave a comment.
Benjamin C.- Rating:
- 5.0
Customer did not leave a comment.
CARL W.- Rating:
- 4.0
I had to return the trailer a little early due to my help was leaving and the uhaul rep on the phone said I could leave the uhaul, I was a little uneasy about it since it had to be left outside of the gate due to the gate was locked after hours for an after hours location so I would suggest a larger space for leaving uhauls outside the gate after hours.
STEPHANIE J.- Rating:
- 5.0
Amazing customer service, equipment was clean and ready to roll. If I ever need it again I'll definitely be back
WILLIAM P.- Rating:
- 5.0
Not A THING
CHRISTOPHER B.- Rating:
- 5.0
Customer did not leave a comment.
JESSICA J.- Rating:
- 5.0
Customer did not leave a comment.
GREGORY S.- Rating:
- 5.0
Customer did not leave a comment.
Angeleen W. | Overall Experience- Rating:
- 5.0
Moving from another state, it was a most pleasant experience to meet Mr Keith. He was helpful from our first phone contact to my move out.
Lynetta J. | Overall Experience- Rating:
- 5.0
Great customer service No wait time Clean truck Excellent experience overall
MEAGAN S.- Rating:
- 3.0
Customer did not leave a comment.
MIOTA M.- Rating:
- 5.0
No improvements needed
GABRIELLA E.- Rating:
- 4.0
I really can't think of anything else right now, because the customer service were great! Couldn't have chosen a better place. If needed I will definitely use them again. Thanks!!
ANNIE M.- Rating:
- 4.0
Customer did not leave a comment.
ROY YUNTE D.- Rating:
- 1.0
They charged my card an extra 150 dollars for no reason
CARLOS B.- Rating:
- 5.0
The field operations manager at the location was the best in accommodating our rental needs. Thank you!!
KENNETH B.- Rating:
- 5.0
Customer did not leave a comment.
Joshua L.- Rating:
- 5.0
Customer did not leave a comment.
Rhonda M.- Rating:
- 4.0
The guy quickly tried to explain why the check engine lighting have come on while we had the vehicle. He checked us out quickly and showed us a zero balance before we left. This was about the only positive of the whole experience.
Annie C.- Rating:
- 5.0
Customer did not leave a comment.
MELINDA P.- Rating:
- 5.0
The person who works here was helpful, caring, and respectful. I highly recommend this place.
ELIANA MARIELA T.- Rating:
- 5.0
Customer did not leave a comment.
Michael K.- Rating:
- 5.0
Customer did not leave a comment.
JAY J.- Rating:
- 5.0
Customer did not leave a comment.
JOHNATHAN M.- Rating:
- 5.0
Mr key made my attorney is so easy with equipment very professional
FREDERICK M.- Rating:
- 5.0
Excellent customer service and the truck was very clean.
nicole B.- Rating:
- 5.0
Customer did not leave a comment.
KIMBERLY H.- Rating:
- 1.0
Customer did not leave a comment.
Alexus R.- Rating:
- 5.0
Customer did not leave a comment.
EBONY M.- Rating:
- 5.0
Customer did not leave a comment.
CARL W.- Rating:
- 5.0
Customer did not leave a comment.
Shayne S.- Rating:
- 5.0
Rep was very polite and very detail. He presented outstanding customer.
GLORIA W.- Rating:
- 5.0
I have always loved renting from this location and will continue to rent there in the future.
JACQUELINE K.- Rating:
- 5.0
Uhaul went above and beyond for me. Drop of location great too.
DONNA B.- Rating:
- 5.0
3rd time using thus particular U-Haul location and I could not be more pleased. Very professional, safe, helpful, and friendly service each time my Wife and I need personal property transportation and storage. Very highly recommended (6 stars on a 5 star scale). We will certainly be returning to this particular location for any/all U-Haul services. MNY THX!
ANTHONY M.- Rating:
- 4.0
Customer did not leave a comment.
MONICA H.- Rating:
- 4.0
Customer did not leave a comment.
KENNETH C.- Rating:
- 5.0
Customer did not leave a comment.
akeria S.- Rating:
- 5.0
Outstanding customer service. No improvements needed!
Tim M.- Rating:
- 2.0
Customer did not leave a comment.
Michael D Y.- Rating:
- 1.0
I want my money back please. I was unaware of the extra I had too pay . My 72.75 cents thank you
SASHA N.- Rating:
- 5.0
Customer did not leave a comment.
BRANDY H.- Rating:
- 5.0
I actually think the process was quite easy and convenient....lengthy but convenient.
Matthew C.- Rating:
- 5.0
Nothing,excellent ,friendly and promo service,just the way that I like it !!!
CARRIE A.- Rating:
- 5.0
Great customer service and my sales rep went the extra mile to help me in such a short times notice. I am forever grateful ! Thank you ðŸ™ðŸ¾ 10/10 I will definitely be back and recommend this location.
Dominique B.- Rating:
- 5.0
Customer did not leave a comment.
DONALD W.- Rating:
- 5.0
Customer did not leave a comment.
VAN M.- Rating:
- 5.0
Customer did not leave a comment.
Erica C.- Rating:
- 5.0
Customer did not leave a comment.
TIMOTHY C.- Rating:
- 4.0
Tongue jacks installed
Kevin K.- Rating:
- 5.0
I rent alot of trailers for my motorcycle racing career. This location is the best and preferred location. I once rented a smaller trailer just to get it from this location, vs getting a bigger trailer from another. The owner is a great guy.
Stephen L.- Rating:
- 5.0
N/A
ANDREA J.- Rating:
- 5.0
Customer did not leave a comment.
CYNTHIA P.- Rating:
- 5.0
Customer did not leave a comment.
JAMES G.- Rating:
- 5.0
Customer did not leave a comment.
SABRINA B.- Rating:
- 5.0
Customer did not leave a comment.
FREDDIE P.- Rating:
- 4.0
was not able to find an appliance dolly, the store where I picked up the truck did not have one, so the 800 number told me the superstore has one, and they said they could not rent it because it was for display.
MICHAEL B.- Rating:
- 5.0
The Dealer was awesome! He provided excellent advice and was open to answer all of my questions! Overall, an excellent experience!
Lisa C.- Rating:
- 5.0
Great place and location, Kieth is great and very helpful. I choose this location over the others in my city. Lawson
Stephen L.- Rating:
- 5.0
Customer did not leave a comment.
Brad H.- Rating:
- 5.0
Customer did not leave a comment.
Regina H.- Rating:
- 5.0
Keep doing what you are doing!
Jarvis S.- Rating:
- 5.0
Customer did not leave a comment.
CHARLES W.- Rating:
- 5.0
Customer did not leave a comment.
Michael H.- Rating:
- 5.0
Customer did not leave a comment.
Nerissa B.- Rating:
- 3.0
Customer did not leave a comment.
CHRIS F.- Rating:
- 5.0
Very professional and friendly, this is my number one place for trailer rental.
Stephen L.- Rating:
- 5.0
Customer did not leave a comment.
Henderson W.- Rating:
- 5.0
Customer did not leave a comment.
Erica C.- Rating:
- 5.0
Customer did not leave a comment.
Erica C.- Rating:
- 5.0
Had what I needed
Dannie L.- Rating:
- 2.0
I rented/ reserved at the Gordon Hwy location. I get there on my date only to find out it was at another location. I wasn't told this, guess I should have looked at my receipt. I asked the girl at the Gordon Hwy what part of Tobacco the location was she replied, "Look at it on your phone GPS. " The guy at the Tobacco Road location was very, very good and helpful. When I used to rent from Melvin Boseman from the old Gordon Hwy location he was always good. I've rented from them several, several times over the years, never had a problem with anyone until this past weekend
TIMOTHY T.- Rating:
- 5.0
Customer did not leave a comment.
Larry W.- Rating:
- 5.0
Customer did not leave a comment.
Jermarol L.- Rating:
- 5.0
Customer did not leave a comment.
PATRICIA B.- Rating:
- 4.0
Maybe a choice of different size trucks.
Melanie A.- Rating:
- 5.0
Great customer service . It went well for my rental .
Harold B.- Rating:
- 5.0
The man I dealt with was fantastic. He had a great attitude and was very genuine. He even hooked up the trailer for me.
Roy C.- Rating:
- 5.0
Customer did not leave a comment.
LEWIS N.- Rating:
- 5.0
Customer did not leave a comment.
GILBERTO R.- Rating:
- 5.0
Customer did not leave a comment.
GILBERTO R.- Rating:
- 5.0
Customer did not leave a comment.
PATRICIA B.- Rating:
- 5.0
Nothing, the guy who helped me was great. He was very knowledgeable about the area and was extremely helpful.
Mona T.- Rating:
- 5.0
Customer did not leave a comment.
DONALD W.- Rating:
- 5.0
Keith is very professional and courteous. I will always use this location. Thank you for the great customer service.
Keith D.- Rating:
- 5.0
Customer did not leave a comment.
Doug L.- Rating:
- 5.0
No improving needed
SHALLONDA R.- Rating:
- 5.0
Just keep doing what you do in satisfying your customers, Mr. Keith was very nice and pleasant to my son and I, and I will be using the service again and recommend others as well. Thanks so much for all of your helpful service.
Annie E.- Rating:
- 5.0
Customer did not leave a comment.
George S.- Rating:
- 5.0
Customer did not leave a comment.
PHYLLIS B.- Rating:
- 5.0
He made drop off a breeze. I really appreciated his kindness.
Roy C.- Rating:
- 5.0
Customer did not leave a comment.
Tirar N.- Rating:
- 5.0
Customer did not leave a comment.
Brian S.- Rating:
- 5.0
This location is near Fort Gordon. The truck was clean and easy to drive. The agent was friendly, helpful and very professional. The only issue I had was turning into the location from Tobacco Road. There is an incline upon entering U-Haul and the bottom of my car scrapped the pavement . Be very careful and cautious when turning into this location.
Sherry W.- Rating:
- 5.0
Excellent customer service, very friendly and helpful with the process.Explained everything clearly and was very accommodating.
MARIA J.- Rating:
- 5.0
Very good thanks
Gilberto R.- Rating:
- 5.0
Customer did not leave a comment.
BRIDGETT Y.- Rating:
- 5.0
Very satisfied with this facility.
Dana D. | ReservationAdditional Services at this Location
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